Although the item I purchased was not currently available I was alerted as such and a suggestion was made for an alternative similar item. Having accepted this I was then informed the item originally... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I loved most besides the fast delivery was the follow up emails you sent without me notifying me It shows care about your clients, a unique quality. Before buying the product, it showed all t... See more
The device arrived on time and though I had an issue with customs - customer care helped me all the way.
Speed of response to order or any questio about it. Updates on shipping status all the way until arrival.
4.2
Great
271 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Just good all over
15 November 2022
Unprompted review
They shipped the item very fast
They shipped the item very fast and it came in a good condition
23 November 2022
Unprompted review
Arrived safely and on time
27 November 2022
Unprompted review
Thank you very much
29 November 2022
Unprompted review
Timely delivery and follow up.
30 November 2022
Unprompted review
I am grateful for the company having…
I am grateful for the company having the vitamins I need, which are unavailable in my area. However, the package listed the value as $27 and I paid something along the lines of $102. I know I need to pay more for importing something, but this seems extreme. Also, because the company was listed as .co.il, I mistakenly thought that it was an Israeli company IN ISRAEL. Meaning that there would be no need for importing the goods. This was not clear that it was not the case. Also, there was a bit of a rigamarole in knowing that my package had actually arrived. There was a bit of an email back and forth, which, in the end, was helpful, and had it not been for the email exchange, I would not have known that my package was sitting in the post office. However, it was a bit of a stress. So even though they were responsible and I did get vitamins that would otherwise be unavailable, I don't plan to order from this company again unless I am desperate. It's just too expensive and not worth the stress.
10 November 2022
Unprompted review
Reply from NineLife Israel
Hi Stacey,
Thank you for writing the review. Unfortunately, the product was not available in your country hence we had to import it. The price of a product also depends on various factors such a supply and demand, quality, shipping cost etc.
We are sorry to hear about the experience you had regarding the delivery of your order and we really appreciate you bringing this issue to our attention. We have reviewed our systems and would like to inform you that such instances will never be repeated.
We have contacted you on your registered email ID so that the issue is resolved at the earliest hence we do hope you will give us another chance.
Regards,
Akshay
NineLife
very good illumination poor magnifying
I like the illumination.
I am disappointed with the magnifying dtrength.
4 November 2022
Unprompted review
The shipment took a long time (I order…
The shipment took a long time (I order a alot from the us and that package took a long time to arive!) but i am still happy with the product. Really high quality.
4 November 2022
Unprompted review
Professional help
Fast response
Accurate response and help
Very professional package
1 November 2022
Unprompted review
a good customer service
25 October 2022
Unprompted review
crystal Celenite
I bought the crystal Celenite. After reading about good ones I found that here was good selection of them.
It came wrapped in a very responsible way and aswell it came fast.
Thank you
14 October 2022
Unprompted review
Received in perfect condition and on…
Received in perfect condition and on time
13 October 2022
Unprompted review
I really liked it it helpful and great…
I really liked it it helpful and great for people that have bad breath I really recommend it
15 September 2022
Unprompted review
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