I ordered a size medium jacket and was sent a large. Despite a lot of back and forth which caused a time delay the company worked to find a reasonable solution. The suit pieces were well made and stur... See more
Company replied
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Review summary
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Delivery was lowkey not great as it just didn’t come in time and no point for express shipping but product was rly good
A bit expensive but the quality was overall good. Zipper is kind of iffy but that’s about it in regards to cons. The fabric feels premium, the fit is great.
Took awhile for shipping but other than that, it came in a timely manner and the clothes are great quality. The tops are a bit smaller, and the bottoms are a bit bigger, but I was able to make it work... See more
Company details
Written by the company
Nightcity Clothing is your city for minimalist urban-wear. Our nightcity has no borders, hence we are inspired by international fashion trends. We'd love to know how things look, feel and how you found our service. It really helps us and our community, and it only takes a few seconds to leave us a review.
Free Tracked & Insured Delivery
Written by the company
- Go free over £60
- Orders £60+ ship free with tracking & insurance. Delivery estimates are shown at checkout. See details: https://nightcityclothing.com/policies/shipping-policy
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- support@nightcityclothing.com
- nightcityclothing.com
10% OFF your first order
4.0
Great
176 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Wrong item sent again
Wrong item sent again. I have to pay for return shipping. The return states that $0.00 will be returned.
11 February 2026
Reply from Nightcity Clothing
Hey there,
Thank you for your feedback, and we’re very sorry to hear about your experience. Our team has reached out to you directly so we can review the situation and work with you to resolve it as quickly as possible.
At Nightcity Clothing, we definitely want to make sure our customers receive exactly what they ordered, so we are committed to making this right. Really appreciate the opportunity to assist and find the best solution for you, so please get back to us as soon as possible.
Best,
Customer Support | Nightcity Clothing
The experience buying in the app is really good and a excellent customer service
The experience buying in the app is quite good, I had no difficulties placing my order, then it happened that my order was lost but the brand's customer service is very good and they acted quickly and solved it for me, they always answered my messages in the mail
5 March 2026
Unprompted review
Quick delivery
The shippment was received sooner than expected. The clothes are good quality - both the fabrick and the stitching.
15 January 2026
Amazing clothes , great quality
Really great jacket , very well made. Just what I was looking for
12 January 2026
Good quality clothes
9 January 2026
Great shopping experience
Great clothing. High quality. Unfortunately one pair of pants didn’t fit but the return process was fast and easy. I would buy from them again in a heartbeat
5 December 2025
Great Customer service
Customer service/support really good. I did not read the delivery timescale correctly and was not that happy about how long I had to wait-but the team were really good with responses-always polite. Jacket came - good quality and fits my son perfectly he was very happy
5 January 2026
Unprompted review
Delivery was lowkey not great as it…
Delivery was lowkey not great as it just didn’t come in time and no point for express shipping but product was rly good
8 December 2025
great service for bummer situation
clothing was lost in shipment. They refunded me immediately and very responsive. I will try again.
4 December 2025
Great Material and beautiful design
The shipment was very fast and im happy with the coat! It fits nicely and the quality is good, its a warm coat and i really like the design. :)
PS: thanks for the free bag, that came with the pur hase
20 December 2025
Unprompted review
Great customer service
Great customer service. Had a error in my first order to which they eagerly sent me another and partially compensated. Thank you!!
18 November 2025
My son was very excited about the…
My son was very excited about the jacket and was very pleased once he received it. Everything was perfect. (Fit / Look / Style)
13 November 2025
Reply from Nightcity Clothing
Hi Tom,
Really pleased to hear that you are happy with your order, and glad that we could be of assistance too!
Best,
Customer Success, Nightcity Clothing
Brilliant!
The quality of the products are second to none, and great value for money.
The customer service team are brilliant, I couldn’t fault a single aspect of buying from them.
Thank you!!
31 October 2025
Unprompted review
Good
A bit expensive but the quality was overall good. Zipper is kind of iffy but that’s about it in regards to cons. The fabric feels premium, the fit is great.
5 November 2025
Unprompted review
A solid choice if youre looking for…
A solid choice if youre looking for some quality items, you pay for the quality and unique design so it honestly balances it out perfectly
28 October 2025
Unprompted review
Awesome experience! Great product!
Although shipping took quite a while -which is expected as I am from New Zealand- the product came in perfect condition. Very well handled. The suit blazer I purchased naturally came slightly wrinkled due to packing+shipping, but was super easy to steam out!
Love the fit, feel and look of the product!
Team is super sweet to top it all off!
28 October 2025
Unprompted review
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