Shocking customer service. Defective t-shirt. After sending 3 e-mails to try and resolve the issue - no response to any of the e-mails. No contact number and no way to sort this. Stay clear of t... See more
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See what reviewers are saying
Ever since Night Addict launched I've been a loyal follower. It has all of the credentials of a designer brand with regular drops, cool video content and on point designs but with a totally affordable... See more
Company replied
Night addict mistakenly sent me an XS hoodie when I had ordered a small. However, Nicole was quick to rectify the issue. She had a new small hoodie sent out to me as quickly as she could and told me t... See more
Company replied
I like the corduroy trousers, so much that this is my second pair. The only reason for the 3 star and not 4/5 stars is because the right front leg pocket has incomplete stitching leaving a gap of ab... See more
Company replied
Company details
Information provided by various external sources
Lifestyle Brand of Now and the Future
Contact info
United Kingdom
- support@nightaddict.com
- nightaddict.com
People also looked at
Very happy with the product I got
Very happy with the product I got, definitely will order from you again
3 June 2020
Unprompted review
XL is quite tight in all honesty.
XL is quite tight in all honesty.. but good material and stuff.
3 June 2020
Unprompted review
Reply from Night Addict
Sorry to hear that you think the sizing is out! I've just taken a look at your order and most of the things you have ordered are our 'local' fit. We have another fit called 'global' which is a more oversized fit. If you take a look at our sizing chart you will see the difference in sizing - and you can see whether a product is local or global in each description.
Hope this helps!
Kind regards,
Nicole
Excellent Service
Excellent Service
Quick Delivery
Nicely Packed
Quality Clothes
Keenly Priced
10/10 from me
2 June 2020
Unprompted review
Reply from Night Addict
Thanks so much for the great feedback, we're so glad you're happy with your order!
Thank you so much for the swift…
Thank you so much for the swift delivery. Im loving the new range- a brand that stays ahead of the game!
14 May 2020
Unprompted review
Reply from Night Addict
Thanks so much Ria! So glad you like the new range :)
Don't buy sherpa borg hoodie
The Sherpa Borg hoodie is not as soft as it look and the interior lining is probably the most scratchy thing I've ever worn. I thought it would be fine with a t-shirt but my arms were being destroyed by the interior - it feels like the underside of a car floor mat... The actual material on the outside is not soft either. Now looking for help with returns
14 May 2020
Unprompted review
Reply from Night Addict
Sorry to hear that you think this! As one of our most popular items we're surprised to hear that feedback. I'm sure our customer service have helped you sorting out your order.
Reply from Night Addict
Thanks so much! So glad you're pleased with your clothes.
Received one wrong item and had to pat…
Received one wrong item and had to pat to return it but the quality of the correct item was great.
10 May 2020
Unprompted review
Reply from Night Addict
Hi Jay!
I'm so sorry to hear that you received one wrong item, please email support@nightaddict.com so we can look into this for you!
There’s no question about it
There’s no question about it, the brands sick, delivery is on point.
10 May 2020
Unprompted review
Reply from Night Addict
Thanks so much, we're so glad you like the brand!
Amazing tee shirt and great embroidering
9 May 2020
Unprompted review
Reply from Night Addict
Thanks so much Zach, we're really glad you love the T-shirt!
My whole experience was extremely…
My whole experience was extremely smooth. Would definitely recommend the brand to others and would definitely buy again. Thanks.
8 May 2020
Unprompted review
Reply from Night Addict
Thanks so much for the review, we're so glad you are happy with the brand and your experience :)
Everything was perfect :)
7 May 2020
Unprompted review
Reply from Night Addict
We're so glad about that Jan, thanks so much for the review :)
Great company would highly recommended…
Great company would highly recommended to anyone been brilliant with my orders everytime.
6 May 2020
Unprompted review
Reply from Night Addict
Thanks so much for the review Jack - we're really glad you're happy with your orders :)
Awful
I usually wear XL but the tracksuite i bought is very small. its rather for a child but not for an adult man. The product description states that it contains 6% elastane - no it is not! Absolutely does not stretch. Very Hard material. Absolutely waist of money. Fabric got no elastane as mentioned on a website. Chinese small size not EU
5 May 2020
Unprompted review
Reply from Night Addict
After speaking to you via the online chat and seeing the photo of a tape measure against the tracksuit, it is measuring exactly what our size guide on the website measures. It's important to read size guides before purchasing to avoid these kinds of disappointments, as a size XL will differ between brands.
Kind regards
Nicole
Have bought many pieces from Night…
Have bought many pieces from Night Addict and still love every piece!
3 May 2020
Unprompted review
Reply from Night Addict
Thanks so much James, we're so glad you like them!
Perfect item
16 April 2020
Unprompted review
Reply from Night Addict
Thanks so much Mercede! Really glad you're happy with your order
Fast delivery to Sweden
Fast delivery to Sweden, though corona and crap. Havent tried tracksuit yet so might be 6 plus or 4 plus depending on fitting :D
8 April 2020
Unprompted review
Reply from Night Addict
We're so glad that the delivery was quick for you, thanks for the review! Hope the tracksuit fits perfect :)
Great quality and fast shipping
Ordered some more tee’s - mad soft and perfect fit as usual. Love the brand!
6 April 2020
Unprompted review
Reply from Night Addict
Thanks for the review, really glad you like the tees!
Amazing brand
Amazing brand. Brilliant customer service. Made a mistake on my order and they corrected immediately!
6 April 2020
Unprompted review
Reply from Night Addict
That's great to hear Greg! We're really glad that customer service managed to help you out with this :)
Ordered the grey tie die joggers
Ordered the grey tie die joggers, shipped really quickly and arrived soon after. Couldn't be happier with the product for reasonable price point. Will order again.
6 April 2020
Unprompted review
Reply from Night Addict
So glad that you like our tie dye joggers! Thanks for the great review.
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