I had initial problems with this company as the small print means you accidentally start a subscription. Then 3 months later there’s another order on its way. However customer services were very good... See more
Company replied
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See what reviewers are saying
Its a fake site. I ordered a retinol cream from niftora website, but I received a different product instead. I raised a complaint regarding the incorrect delivery, and the product was subsequently p... See more
On my second order as I have found these great. I don't see too well so can't speak to wrinkle reduction but I love how they make my skin feel and everyone i have given to to try is equally impressed.... See more
Company replied
This is happening today : on the 19 th of October. Don't give your credit card to Nifora! This company is a a pure scam! i bought on the 19 th of September a pack of 8 masks that I have still not... See more
Company replied
You should know
2.9
Average
233 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
So far so good
So far so good - still early days to make a fully informed decision on the product. Liking what I am seeing though.
26 May 2026
Unprompted review
Reply from Niforashop
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that you're enjoying what you're seeing so far and that your first impressions have been positive. We completely understand that it's still early days, and skincare is often a journey that requires consistency and time to see the full benefits.
We're grateful that you've given Nifora a chance, and we hope you'll continue to see even more improvements as you incorporate the products into your routine. We'd love to hear how you get on over the coming weeks!
Thank you again for your support and for sharing your honest feedback. Wishing you continued hydration, glow, and beautiful skin ahead.
Exceptional benefits
I’ve been using these masks now for about a year ! My skin has never been better ! I alternate the masks weekly ! Easy to use and extremely beneficial I’m hooked ! The overnight mask and lip mask are also great ! Love these products 🩷
23 May 2026
Unprompted review
Reply from Niforashop
Thank you so much for sharing your experience with us! Hearing that you've been using our masks for about a year and that your skin has never been better truly means the world to us.
We're delighted to know that the masks have become such a valued part of your routine and that you've found success alternating them throughout the week. Consistency is so important in skincare, and it's wonderful to hear how beneficial they've been for your skin over time.
We're also thrilled that you're enjoying our mask and collagen mouth tape as well! Knowing that several of our products have earned a permanent place in your routine is the highest compliment we could receive.
Thank you again for your continued trust, support, and kind words. Customers like you inspire us every day, and we're so grateful to be part of your skincare journey.
Wishing you continued glow, hydration, and beautiful skin always. Thank you for being part of the Nifora family! 🩷
Trying my first face mask tonight
Trying my first face mask tonight. I found it was too wide for my face and was covering my hair so I had to trim Some off the sides and also the nose was flapping too long so had to trim that too.
But we'll see if it makes any difference after use.
Ok, so i tried it. It was terrible and just fell off after 2 hours. No way this would stay on all night.
Another waste of money.
22 May 2026
Unprompted review
Reply from Niforashop
Thank you for taking the time to share your honest feedback. We're genuinely sorry to hear that your experience with our mask didn't meet your expectations.
We understand how frustrating it can be when a product doesn't fit as comfortably as expected. Face shapes and sizes can vary significantly from person to person, and while many customers find the mask fits well, we recognize that the fit may not be ideal for everyone.
Regarding the mask staying in place, we generally recommend applying it to clean, dry skin and allowing it to adhere for a few minutes before moving around. Many customers also find it works best when used during a relaxing evening routine rather than while being active. That said, we completely understand that your experience was different, and we're sorry it did not perform as you had hoped.
We truly appreciate you giving the product a try and sharing your feedback. Comments like yours help us better understand our customers' experiences and continue improving. If there's anything our support team can assist you with, please don't hesitate to reach out to us directly.
Thank you again for your feedback and for giving Nifora a chance.
Collagen mask
I recently purchased the bio collagen masks I’ve tried quite a few face masks and this collagen mask is honestly one of the best I’ve used. My skin felt instantly softer, smoother and so hydrated after just one use. It gave my face a really fresh, plump glow without feeling greasy or heavy. The mask itself fit nicely and stayed in place, plus there was plenty of serum left over to massage into my skin afterwards. Perfect for a self-care night or before makeup. Definitely adding this to my skincare routine!
16 May 2026
Unprompted review
Reply from Niforashop
Thank you so much for taking the time to share your experience with our Bio Collagen Mask. Reading reviews like yours truly makes our day, and we're incredibly grateful for your support.
We're delighted to hear that the mask left your skin feeling softer, smoother, and deeply hydrated after just one use. That fresh, plump glow is exactly what we hope our customers experience, so it's wonderful to know it delivered such great results for you.
We're also pleased that you enjoyed the fit of the mask and that it stayed comfortably in place throughout your treatment. And yes — we always recommend massaging any remaining serum into the skin to make the most of those nourishing ingredients!
Knowing that you've chosen to make the Bio Collagen Mask part of your regular skincare routine means so much to us. Whether it's for a relaxing self-care evening or to prep your skin before makeup, we're honored to be part of those moments.
Thank you again for your kind words and recommendation. Wishing you continued glow, hydration, and beautiful skin — and we're always here if you ever need anything.
Really good products for older people
I'm 65 years old and 2 out of the 3 products work/ed really well.
1. Bio Collagen Real Deep Mask
2. Forehead Patch
3. The Neck Patches didn't really do anything, but that is probably because my neck lines are extremely deep.
I have again ordered the Forehead Patches Qty. 3, as they really worked well.
I still have Qty. 8 of the Read Deep Mask, as I have many different products from other companies that I'm trying as well. I really recommend Niforas' products if you are an older person, as I have used other brands that really never worked as well as people said they would :( I didn't give 5 stars because nothing is ever perfect ;)
14 May 2026
Unprompted review
Reply from Niforashop
Thank you so much for taking the time to share such an honest and detailed review. We truly appreciate your feedback and are grateful that you've given several of our products a try.
We're especially delighted to hear that both the Bio Collagen Real Deep Mask and our Forehead Patches worked so well for you. Knowing that you've already reordered the Forehead Patches and found them effective enough to keep coming back is incredibly rewarding for our team.
We also sincerely appreciate your honest feedback regarding the Neck Patches. Every person's skin is unique, and factors such as the depth and age of existing lines can affect results. Your transparency helps set realistic expectations and is invaluable to both us and other customers.
It means so much to hear that, at 65 years old, you've found our products to perform better than many others you've tried over the years. That kind of trust is something we never take for granted, and we're honored to be part of your skincare journey.
And we have to say—we absolutely love your comment that "nothing is ever perfect." 😊 We appreciate the honesty and are always striving to improve and create products that deliver the best possible results for our customers.
Thank you again for your support, your thoughtful review, and your recommendation. We wish you continued confidence, healthy-looking skin, and great results with your skincare routine.
Warm regards,
The Nifora Team
Reading many not so good reviews lol
Reading many not so good reviews lol, I thought that it would just be a waste of money. I want to let everyone know that I was wrong. I absolutely love bio-collagen mask & collagen mouth tapes. Delivery time was like expected. Gonna buy again
11 May 2026
Unprompted review
Reply from Niforashop
Thank you so much for sharing your experience with us. We're incredibly grateful that you gave Nifora a chance despite some of the reviews you came across.
It means so much to hear that we were able to exceed your expectations and that you're loving both the Bio Collagen Mask and Collagen Mouth Tapes. Knowing they've become products you genuinely enjoy using is exactly what we hope for.
We're also glad to hear that your order arrived within the expected delivery timeframe. We work hard to ensure our customers receive both great products and a smooth experience from start to finish.
Thank you again for your trust, your honesty, and for taking the time to leave this review. We're thrilled to hear you'll be purchasing again, and we can't wait to continue being part of your skincare routine.
Wishing you continued hydration, confidence, and glowing skin — and please remember we're always here if you ever need anything.
Great face masks
Shame that some people couldnt wait for the product and where unhappy with the results.
I have been satisfied with product especially for the price. Im 63 and a smoker.
I purchased all varieties of face masks and all of them have been great , ech one doing something different for my face, softening, refreshing, unwrinkling, plumping and nourishing...i will be purchasing more.....from reviews it appears the products work better on older skin.
2 May 2026
Unprompted review
Reply from Niforashop
Thank you so much for taking the time to share your experience with our Nifora masks. It truly means so much to us to hear how happy you’ve been with the results, especially after trying different varieties from our collection.
We’re incredibly grateful for your support and kind words. Hearing that the masks have helped soften, refresh, plump, nourish, and improve the look of your skin is exactly why we’re so passionate about creating these products.
We also really appreciate you sharing your honest perspective and experience, as we know everyone’s skin journey is different. Your feedback genuinely means a lot to our team, and we’re so happy the masks have become part of your skincare routine.
Wishing you continued glow and confidence, and please remember we’re always here if you ever need anything.
I just received Nifora face masks
I just received Nifora face masks, all the masks are wet, some of them have lost the liquid inside, I'm not happy at all. Very disappointing. I will not buy again.
1 May 2026
Unprompted review
Reply from Niforashop
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand how disappointing and frustrating it must be to receive your masks in this condition.
This is absolutely not the experience we want for our customers, and we take concerns like damaged packaging or leakage very seriously. While issues during transit can occasionally happen, we understand that this does not change the inconvenience caused to you.
We would genuinely appreciate the opportunity to look into this properly and make things right for you. Please contact us directly at info@niforashop.com with your order details and mention this review so our team can investigate the issue further and assist you as quickly as possible.
We truly value your feedback and sincerely apologize again for the disappointment caused.
Don’t recommend
Took 3 weeks to receive them and the unfortunately I’ve had a reaction to them. Skin was red and irritated for a couple of days afterwards. First one star review I tried to leave actually messaged the seller. They got back to me but their only advice was to leave it on for less time, it was only on 3 hours anyway. I won’t be buying again and wouldn’t recommend.
25 April 2026
Unprompted review
Reply from Niforashop
Thank you for taking the time to share your experience, and we’re truly sorry to hear this was your experience with our masks.
We completely understand how frustrating it must have been to wait longer than expected for your order and then experience skin irritation after using the product. Please know that customer safety and satisfaction are extremely important to us.
While many customers enjoy our masks without issues, we also understand that every skin type is different and sensitivities can occasionally occur, especially with skincare products. We’re sorry to hear that our previous advice did not help improve your experience.
We genuinely appreciate your feedback, as it helps us continue improving both our products and customer support experience. Please feel free to contact us again at info@niforashop.com with your order details if you would allow us the opportunity to assist you further.
We sincerely apologize again for the disappointment caused and truly appreciate you giving our products a try.
I tried this mask for the first time…
I tried this mask for the first time and was very impressed. Have seen better results with this product than any other I’ve used. My skin looked fresher and lines softened. It worked for me, and I’m 84yrs old.
27 April 2026
Unprompted review
Reply from Niforashop
Thank you so much for taking the time to share your experience with our mask. It truly means so much to us to hear how impressed you were with your results.
We’re incredibly grateful for your support and kind words. Hearing that your skin looked fresher and that your lines appeared softened after using the mask is exactly why we’re so passionate about what we do.
Your feedback genuinely means a lot to our team, and we’re especially happy to hear that the masks worked so well for you. Thank you again for giving our products a try and for sharing your experience so openly.
Wishing you continued glow and confidence, and please remember we’re always here if you ever need anything.
Very delayed in delivery
Very delayed in delivery. Sent from China- not aware of this. Unable to return as need to request return details via email to company. They ignore all emails requesting a return and refund. No response from them. AVOID!
28 March 2026
Unprompted review
Reply from Niforashop
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand how frustrating it must have been to experience delays with your delivery and difficulties reaching our support team regarding your return request.
We sincerely apologize if you felt ignored, as this is never the level of service we aim to provide to our customers. We take all customer concerns seriously and always strive to respond and resolve issues as quickly as possible.
Please note that shipping times can occasionally vary depending on location, customs processing, and courier delays. However, we fully understand that this does not lessen the inconvenience caused to you.
We truly value your feedback and sincerely apologize again for the frustration and disappointment caused.
Just received Nifora face masks
Just received Nifora face masks. They are ripped and lack moisture, so don’t stick to your face. Disappointing.
21 April 2026
Unprompted review
Reply from Niforashop
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand how disappointing it must have been to receive your masks in this condition.
This is absolutely not the experience we want for our customers, and we take concerns regarding damaged products and mask quality very seriously. The masks should arrive properly sealed, hydrated, and ready to use, so we sincerely apologize that this was not the case with your order.
We would genuinely appreciate the opportunity to look into this further and make things right for you. Please contact us directly at info@niforashop.com with your order details and mention this review so our support team can investigate the issue and assist you as quickly as possible.
We truly value your feedback and sincerely apologize again for the disappointment caused.
I can now say I have a miracle product!
I have tried SO many skin care products (and I mean almost EVERY type). I would lie to myself and had almost settled on thinking “well - as long as it makes me feel better……” until I found Nifora.
I have been using it regularly now for about 6 months.
I am 56 and gave up smoking at the same time as starting Nifora. I started by doing a deep collagen mask 3 times a week - I now only do 1 or 2.
I also use daily their Collagen Jelly.
I saw that I look not exactly yougnwr to be honest - but I look and feel fantastic. In the last 2 months I seem to have hit a point where my skin is just glowing, it looks fresh, it shines, it glistens - and my friends, especially who I haven’t seen for a while ALL have remarked on how good I look.
So I look good, feel good, my fine lines have just vanished now! My skin is firmer. It doesn’t sag and look lifeless. Underneath my eyes is where I have seen - for me - almost a miraculous change! I have gone from deep, saggy, wrinkled baggy skin to the under eye of a 35/40 year old! I hope this brand NEVER disappears - I would be just lost without it.
The masks are easy to apply. They feel fresh. After just 10 minutes I can forget them and go about my day and usually leave them on for at least 3 hours - or if I’m going to bed, all night and I wake with no tired, wrinkly skin.
I use the Collagen Jelly for daytime use and it enriches and feeds my skin. I thought the ‘glass skin’ effect was a myth for someone of my age. But I have it and it’s other people who comment and ask my secret!
These products are game changers!!!
Please try them but make sure that you persevere with routine. Just after one mask you will look and feel better - but if you keep it up for months you too will be able to start - dare I say it…….. - use terms like ‘miracle product’ and ‘changed my life’.
I can’t recommend them highly enough.
TRY THEM - and believe the hype!
18 April 2026
Unprompted review
Reply from Niforashop
Thank you so much for taking the time to share such an incredibly thoughtful and detailed review. Reading about your journey truly means the world to us, and we cannot express enough how grateful we are for your support and trust in Nifora.
First of all, congratulations on giving up smoking — that is such an amazing achievement, and we’re honoured that our products could be part of your self-care journey during that time.
Hearing how much your confidence has grown, how your skin now feels firmer, fresher, glowing, and full of life is exactly why we’re so passionate about what we do. Your words about finally achieving that “glass skin” glow and seeing such a noticeable improvement around the under-eye area genuinely touched our entire team.
We also truly appreciate you sharing the importance of consistency and routine, because skincare is absolutely a journey, and your experience beautifully reflects that. Knowing that friends and loved ones are noticing your glow as well makes this even more special.
Thank you again for your kindness, honesty, and for sharing your experience so openly. Reviews like yours genuinely inspire us every single day, and we’re so happy that Nifora has become part of your routine.
Wishing you continued glow, confidence, and beautiful skin always — and please remember we’re always here if you ever need anything.
I love the face masks they leave my…
I love the face masks they leave my skin feeling soft and hydrated
5 March 2026
Unprompted review
Reply from Niforashop
Thank you so much for taking the time to share your experience with our masks. We’re so happy to hear that you’ve been loving them and that they leave your skin feeling soft and hydrated.
Knowing that our products are helping your skin feel nourished, refreshed, and cared for truly means so much to us. Your support and kind words genuinely motivate our team every day.
Wishing you continued glow and hydration, and please remember we’re always here if you ever need anything.
Terrible masks
Terrible masks. Doesn’t fit properly and made my skin super dry and flaky and it even gave me spot for the first time in about 10 years. Wish I never used this product, got sucked into the IG marketing
6 April 2026
Unprompted review
Reply from Niforashop
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience with our masks. We completely understand how upsetting and frustrating it must have been to experience dryness, flakiness, and breakouts after using the product.
Please know that this is never the experience we want for our customers. While many customers enjoy our masks without issues, we also understand that every skin type is unique and reactions can occasionally occur depending on individual sensitivities, skin conditions, or skincare combinations.
We’re also sorry to hear that the fit of the mask did not work well for you, as comfort and ease of use are extremely important to us. Your feedback is genuinely valuable and helps us continue improving both our products and customer experience.
We sincerely apologize again for the disappointment caused and truly appreciate you giving our products a try.
Very bad experience with this company
Very bad experience with this company, delivery took 6 weeks. Requested refund after 1 month they refused. Product seem cheap, poor packaging
10 April 2026
Unprompted review
Reply from Niforashop
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand how frustrating it must have been to experience such a long delivery time and to feel disappointed with both the packaging and overall experience.
Please know that this is never the level of service we aim to provide to our customers. While international shipping delays can occasionally happen due to courier or customs processing, we fully understand that this does not lessen the inconvenience caused.
We’re also sorry to hear that the product and packaging did not meet your expectations. Customer satisfaction is extremely important to us, and we genuinely value feedback like yours as it helps us continue improving our products and service.
We sincerely apologize again for the frustration and disappointment caused.
Delivery was slow but product is easy…
Delivery was slow but product is easy to use and exactly what I ordered
1 April 2026
Unprompted review
Reply from Niforashop
Thank you so much for sharing your feedback with us. We truly appreciate your patience regarding the delivery time and are very happy to hear that the product was easy to use and exactly what you expected.
Your support and understanding genuinely mean a lot to us. We’re continuously working on improving our shipping experience while ensuring our customers receive high-quality products they can enjoy and trust.
Wishing you continued glow and confidence, and please remember we’re always here if you ever need anything.
The deep hydration masks work!
The deep hydration masks arrived yesterday and I immediately cracked one open and applied it. I actually slept in the mask and this morning I noticed much more healthy looking skin.... after just one use! My work colleague asked what I'd done to my skin. She literally said I was glowing! I have to be so careful with my skin as most products will cause a reaction and bring me out in hives. However so far I can honestly say that my skin looks years younger and much healthier after just one use. Truly amazed and very happy to have taken a leap of faith by ordering these masks.
8 April 2026
Unprompted review
Reply from Niforashop
Thank you so much for taking the time to share your experience with our masks. Reading your review truly made our day, and we’re so happy to hear how much you’ve been enjoying the results after just one use.
We know how difficult and frustrating it can be to find skincare products that work well for sensitive skin, so hearing that your skin felt comfortable and reacted positively means so much to us. It’s incredibly rewarding to hear that your skin looked healthier, more radiant, and glowing enough for others to notice as well.
We’re especially grateful that you took a leap of faith in trying our masks, and we’re honoured to now be part of your skincare routine. Your kind words and support genuinely motivate our entire team.
Wishing you continued glow, hydration, and confidence, and please remember we’re always here if you ever need anything.
Don’t bother
Long delivery. Decent enough masks but came out of the pack in pieces so you have to be good at jigsaws to put it on your face. No better than a cheapy from home bargains. Another example of good social media with a dubious product. Lesson learned not to be sucked in by advertising.
4 April 2026
Unprompted review
Reply from Niforashop
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand how frustrating it must have been to experience a long delivery time and to receive masks that were difficult to apply due to the condition they arrived in.
This is absolutely not the experience we want for our customers, and we sincerely apologize for the disappointment caused. The masks should arrive intact and easy to use, so we’re very sorry to hear that this was not the case with your order.
We also understand your concerns regarding expectations from social media advertising, and we genuinely appreciate your honest feedback. Customer experience and product quality are extremely important to us, and feedback like yours helps us continue improving both our products and service.
We sincerely apologize again for the frustration and disappointment caused.
I have ordered Dr
I have ordered Dr. Althea 345 Relief cream and the tube is not metallic as original package demands….they totally sent me the fake one….original one is fragranceless…this one has a strong smell ..now I am trying to get to them for refund but it’s not working….
3 March 2026
Unprompted review
Reply from Niforashop
Thank you for sharing your feedback. However, we would like to clarify that we do not sell the Dr. Althea 345 Relief Cream or any Dr. Althea products on our website.
It’s possible that this review may have been intended for a different company or seller. We kindly recommend checking your order confirmation or the store where the purchase was made so you can contact the correct retailer directly regarding your concern.
We sincerely hope you’re able to resolve the issue quickly and receive the support you need.
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