NIDA Reviews 

110
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers praise the lightweight texture of the creams, noting that they absorb quickly and leave the skin feeling deeply moisturized, smooth, and soft. Many consumers also notice visible improvements in fine lines, wrinkles, and overall skin radiance after consistent use. However, some people mentioned that international shipping times and delivery can take quite a bit longer than expected. Some reviewers were not happy with packaging issues, reporting that certain bottles arrived nearly empty or featured faulty droppers. A few other people also felt that specific formulas caused skin irritation or completely failed to show visible results.

What people talk about most

Product

Users describe positive interactions with product, noting that the skincare items feel luxurious and... See more

Quality

People report positive experiences with quality, highlighting noticeable improvements in hydration, texture,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers report incredible changes, clearer... See more

Order

Reviewers highlight ambiguous aspects of order experiences, showing a wide split in customer satisfaction.... See more

Delivery service

Consumers find delivery service experiences to be highly divided. While some customers praise fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nida retinal! I'm 43 and my face has never felt softer or more moisturised. I'll never stop buying the Retinal eye cream (which I use on entire face and neck). Also, my NZ courier company lost one of... See more

Rated 5 out of 5 stars

Their customer service support is so friendly, efficient and respond promptly. They helped and sent me the replacement cream right away after they acknowledged my issue. Everything was done within 1 d... See more

Rated 5 out of 5 stars

LOVE, LOVE, LOVE this brand+ their products! They're moisturising cream, is AMAZING, I used it 7 days straight, every night, on a clean face, and it worked WONDERS for my skin, it glowed with rehydrat... See more

Company replied

Rated 5 out of 5 stars

Really beautiful products, works very well on my sensitive skin, no harsh feeling, no allergy. Just love it!! I bought the eye and neck cream and moisturiser and will definitely restock for my future... See more


Company details

  1. Cosmetics Store

Written by the company

Premium Korean skincare brand fusing nature and science for exceptional results—featuring products we use and recommend to those we love. Made with ❤️ in 🇰🇷


Contact info

4.1

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(110)

110 reviews in the last 12 months

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Rated 1 out of 5 stars

Package didn’t arrive

Package didn’t arrive. When I queried they insisted that I follow up with the postage company and wouldn’t send me another product so I’ve paid for nothing. They didn’t mark it as arrived (wrongly) until 4 weeks after I ordered so even if you do get your package it’ll take a long time.

18 May 2026
Unprompted review
NIDA logo

Reply from NIDA

We're very sorry to hear your package didn't arrive and that the process left you feeling let down—that's not the experience we want for you. We understand how frustrating it is to be out of pocket with nothing to show for it. Please reach out to us at cs@nida.co so we can look into this properly and work toward making things right.

Rated 5 out of 5 stars

NIDA hottest product in the market today!

NIDA! Best product & PRICE in the market right now. So hot! I decided to give it a try after watching a Tik Tok guy talking about the results he got after just 4 weeks and boom 💥 can’t say enough about how my skin looks like now!
Don’t wait more and get NIDA from South Korea,🇰🇷 if you want a radiant skin.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

Mostly amazing

I first tried the face moisturiser and the salmon serum. I absolutely loved both and quickly ordered more products. The rest were also amazing, with the one exception of the eye and neck cream. I had a severe reaction and the skin around my eyes looked burnt and my neck was itchy. So I stopped using it and it has healed nicely. I will continue with the other products

11 May 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for sharing your experience! We're delighted you're loving the moisturiser, salmon serum, and the other products. We're sorry about the reaction to the eye and neck cream, though—that's not something we take lightly, and we're glad your skin has since healed. If you'd like, feel free to reach out to us at cs@nida.co so we can help. Thank you for sticking with us!

Rated 2 out of 5 stars

No as quick and effective

Been using consistently for over a month no results as of yet as expected.

15 May 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for your feedback, and we're sorry the results haven't met your expectations so far. Everyone's skin responds differently, and we'd like to understand more about your routine to see if we can help. Please reach out to us at cs@nida.co so we can work toward making things right for you.

Rated 5 out of 5 stars

What is very gentle on my eczema skin

What is very gentle on my eczema skin, noticeable tighten pores and every product has lived up to the hype.... ordering more before I run out... definitely, don't want any missed days without my NIDA care!!

**ordering the Salmon next too!***

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Nida retinal!!

Nida retinal! I'm 43 and my face has never felt softer or more moisturised. I'll never stop buying the Retinal eye cream (which I use on entire face and neck). Also, my NZ courier company lost one of my Nida packages and NIDA send me a whole new package free of charge! It wasn't even their fault- they genuinely care about their customers 💗

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was not to long👍about 10-12…

Delivery was not to long👍about 10-12 days from Corea. I ordered Salmon PDRN peptide serum, revive eye cream and ultimate moisturizing cream. My skin is very, very dry and I use to have a millions smal wrinkles, not only on face but entire body. My body just after shower can crack and surface faling apart like sun burned skin do. I tried all 3 products as suggested form company and I was shocked by effects of product. Im 59 years, old smoker and all my life I was trying to find some products to solve my skin problem. Even the period of my childhood, my family took me to dermatologist even out of my own country. Im from former Yugoslavia and my family took me to the Suisse to specialist, but no help. Finally I found products which after just few days of use has changed my skin with les wrinkles, skin is more moisturized and feels smoother than ever before. Thats my true experience with this product. Imagine man 59 has all life dry skin and dermatological problem, believe me I was skeptic, and it was reasonable to bee with my problems. I definitely can recommend product as great and effective! Thank you NIDA for change my skin experience❤️ Luckily I ordered double,and Im happy that I did it😎 Im returning for sure to NIDA💪

4 May 2026
Unprompted review
Rated 4 out of 5 stars

Love the cleanser and moisturiser

I really love the oil double cleanser and the moisturiser and eye cream. My skin is glowing. Agree with the negative comments on the blackhead and whitehead exfoliators. Bottles were totally empty and I couldn't get anything out of them. I just binned them. But I really do love the other products.

6 May 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for the lovely review! We're so glad the double cleanser, moisturiser, and eye cream are giving you that glow. We're sorry to hear about the trouble with the exfoliator bottles though—that shouldn't happen, and we'd hate for you to miss out. Please reach out to us at cs@nida.co so we can sort that out for you.

Rated 5 out of 5 stars

I love NIDA

I love NIDA! The products I’ve tried(moisturizer, black and white rice serums) have been great. They work as advertised and leave my middle aged skin looking beautiful and youthful. I’ll definitely continue to be a customer!

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Empty product bottle

I received a bottle of the black rice exfoliating serum that was practically empty. I provided videos of an undamaged bottle and a video showing the dropper unable to draw up any product. I was denied a refund or replacement and was told to “shake the bottle”. So much for 30 day satisfaction guarantee 😂

25 April 2026
Unprompted review
NIDA logo

Reply from NIDA

We're sorry to hear your bottle arrived practically empty and that the issue wasn't resolved—that's understandably frustrating, especially after you provided the videos. This isn't the experience we want for you, and we'd like to take another look. Please reach out to us at cs@nida.co so we can help make things right.

Rated 5 out of 5 stars

My forever go to skincare!

I will honestly never use anything other than NIDA for my skin ever again, im 31, and my fine lines on my forehead are fading, and my eyes have never looked brighter! I highly recommend!!!!

15 April 2026
Unprompted review
Rated 4 out of 5 stars

Over all the products work very well

Over all the products work very well, however, I had a severe allergic reaction to the Eye and Neck cream. My eyes swelled up and looked like they were burnt and my neck was the same with bumps.

10 April 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for taking the time to share your experience with us. We're glad to hear the products have been working well for you overall, but we're truly sorry to learn about the allergic reaction you had with the Eye and Neck Cream.

Skin reactions can vary from person to person, and we always recommend discontinuing use immediately if any irritation occurs. We hope you're feeling better now. Please don't hesitate to reach out to us directly so we can look into this further and see how we can best support you. Your experience matters to us.

Rated 5 out of 5 stars

Cruelty free Korean products!

Was recommended this Korean brand by a friend, I instantly said I would not buy any Korean products due to their appalling lack of animal welfare, using animal testing etc. Imagine how surprised I was to read that this company does not test on animals, is vegan and cruelty free.
Then to find the products are just amazing is a total bonus, I purchased the "glass skin bundle" the "oil cleanser" and lip balm. I have to say ive only been using these for a few days but already like the way they nourish my skin.
The prices are very competitive to brands such as "The Ordinary" or "Inkey" but I was shocked at the added tax cost , my €57 trolly ended up nearer €90, the products also took around 2 weeks to arrive in Ireland.
Either way I placed another order yesterday!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I love all of the products that I…

I love all of the products that I bought! I got the eye cream, the regular moisturizer, the Salmon PDRN serum, the face sunscreen and the retinol lip balm. Of all the 5 things that I got my favorite is the Salmon PDRM serum because it really does give my skin that "glass effect" that people talk about. I use all of them daily and I usually have VERY dry skin, but my face is feeling so soft now! I've been using the products for about 3 weeks and I have noticed some of my fine lines are less visible (I'm 41, just for reference). The prices are decent and costumer service was VERY good. I actually ordered 2 sunscreens but they only sent one, so I messaged them and they refunded me on the same day. Yesterday I ordered the 2 different exfoliators and the toner since I've been so pleased with their other products.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Works on older skin

Honestly the moisturiser does make a noticeable difference to my skin... so much more supple and hydrated. I am 52 and when I wake in the morning I can feel the difference. Am about to order the whole set!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Thin texture, not sticky nor oily

Had been using an American brand for afew years. It's time to change & happen to see NIDA advertisements on social media & decided to give it a try.
Delivery was fast & had been using the product for almost 01 month. I like the thin texture which is good for Singapore climate. Not sticky nor oily. So far, I would said it's worthy product. Had met up with cousins recently & they complimented that my face seems glowy.
Giving a thumbs up 👍.

24 February 2026
Unprompted review
Rated 3 out of 5 stars

Bought eye serum and moisturiser

Bought eye serum and moisturiser, eye serum seems ok but moisturiser has brought my face out in little spots all over the place , not sure why and not too happy tbh will go back to usual moisturiser that doesn’t cause problems

20 March 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for your feedback, and we're sorry to hear the moisturizer hasn't agreed with your skin. Breakouts like that can happen when a product doesn't suit everyone, and we understand your frustration. We're glad the eye cream is working out, at least. If you'd like us to look into this or help with next steps, please reach out to us at cs@nida.co.

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