Order has been sitting in a sorting facility in Australia for well over a week now with no further updates on when it might be arriving to me in Melbourne. I’ve emailed Nicole support multiple times w... See more
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Fantastic service and range, quick delivery. However, they have a points reward system for loyal customers. I have built up a considerable amount of points (Over £100 worth) but there is no way to cla... See more
just shit products in general. they didn't id tho and didn't cause a hassle so ill give em 2 stars for that
Once again you have excelled in your customer service. I ordered 14 tubs of snus on the Thursday morning and I received them on the Fri lunchtime, this is why I keep ordering from this company. I don'... See more
Company details
Written by the company
Offering a wide range of quality nicotine pouches and pods across the UK at affordable prices.
Contact info
Bristol, United Kingdom
- help@nicoplug.com
- nicoplug.com
2.5
Poor
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service from nico plug
Brilliant service from nico plug easy to deal with and fast delivery! Top service
23 September 2021
Unprompted review
Outstanding service
Always a wide range of products available at incredible prices. Delivery is fast and on time, every time. In addition, the customer service is exceptional. I don’t think there’ll ever be a need to shop elsewhere for nic pouches.
19 August 2021
Unprompted review
The goat when it comes to fast and…
The goat when it comes to fast and reliable Snus deliveries. Always accommodates me whenever I ask.
17 August 2021
Unprompted review
Very efficient and very honest
Very efficient and very honest, replies quickly and doesn’t let people down. 10/10, you won’t want to use any other company.
13 August 2021
Unprompted review
Great service
I've been a repeat customer for over a year, never been disappointed in the service, very fast delivery and a good selection of products.
11 August 2021
Unprompted review
Really good and reliable service
Really good and reliable service, would highly recommend to anyone
5 August 2021
Unprompted review
Great service/ communication
Great service/ communication, have always delivered on time and occasionally thrown in a freebie too. *****
5 August 2021
Unprompted review
Only place I get my pods from
5 August 2021
Unprompted review
Best uk store
Was patient with me while I decided on what I wanted to order & when I did decide the seller got my order shipped out very quickly(same day). It arrived the next day and all the cans are fresh and have months until they expire. Can’t recommend these guys enough
22 July 2021
Unprompted review
Top class service
Top class service, always available to order next day even after 3pm.
16 July 2021
Unprompted review
Quality service
Quality service, good products and very helpful staff. Can’t recommend enough!
16 April 2021
Unprompted review
Amazing service and helpful staff
15 March 2021
Nothing but excellence
Always a pleasure to deal with, Great prices, speedy Delivery and always reliable. 100% would recommend!!!!!
9 March 2021
Unprompted review
Always a premium service
Always a premium service. Quick, reliable and my go to. Wouldn’t go anywhere else.
6 March 2021
Unprompted review
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