Hi all Very happy with my Kate& Pippa Presley jumper. The fit is perfect and matches my recently purchased brown jeans. As i have purchased from Nicola Ross on other occasions i have found them very... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery arrived in 3 days beautifully boxed & packed tissue papered i felt very special receiveing it. Just as on shown on your website true to size im delighted with purchase. Will not be afa... See more
Company replied
This is my first time shopping online with Nicola Ross. I was delighted with its service. Great communication and immediate dispatch. My order was packed very neatly with care. My JR leggings are per... See more
Company replied
Ive given 5 stars as although i was disappointed witb my purchase the return was very speedy.I have purchased numerous pieces of knitwear from tbis company and i was never disappoimted before howev... See more
Company replied
Company details
About Nicola Ross
Written by the company
Nicola Ross Boutique is an Irish family owned business, established in Naas Co Kildare in 1990.
Nicola Ross brings you the best of designer collections and independent brands from around the world.We stock a large range of Mother of the Bride & Groom Outfits, Occasion wear for special Occasions and Weddings and casual wear. Our team of experienced buyers strive to bring our customers quality products. We stock leading European Labels, including Kate & Pippa, Joseph Ribkoff, Fee G,Linea Raffaelli, Carla Ruiz, Ispirato, Veni Infantino, Lizabella, Sonia Pena to name a few.
Visit our website www.nicolaross.ie
We offer Free Delivery on orders over €69 in Ireland.
We also offer FREE Click & Collect service.
New Arrivals
Brands
Outlet
Follow us on:
Instagram: @nicolarossnaas
Facebook: @nicolarossboutique
Tiktok: @nicolarossboutique
Nicola Ross brings you the best of designer collections and independent brands from around the world.We stock a large range of Mother of the Bride & Groom Outfits, Occasion wear for special Occasions and Weddings and casual wear. Our team of experienced buyers strive to bring our customers quality products. We stock leading European Labels, including Kate & Pippa, Joseph Ribkoff, Fee G,Linea Raffaelli, Carla Ruiz, Ispirato, Veni Infantino, Lizabella, Sonia Pena to name a few.
Visit our website www.nicolaross.ie
We offer Free Delivery on orders over €69 in Ireland.
We also offer FREE Click & Collect service.
Instagram: @nicolarossnaas
Facebook: @nicolarossboutique
Tiktok: @nicolarossboutique
Contact info
1A North Main Street, W91KC61, Naas, Ireland
- (045) 875 181
- info@nicolaross.ie
- nicolaross.ie
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Blue midi dress
The dress arrived quickly,was good quality & fit perfectly .Very happy with my 1st Nicola Ross purchase
Thank you
31 July 2026
Reply from Nicola Ross
Hi Marion,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Fast efficient service
When i contacted them about a missing belt , they immediately sent out a brand new dress without any quibble of having to wait til I returned the other one (which i did the next day ) and I returned another dress and refund issued very quickly...would encourage me to deal there again
7 August 2026
Reply from Nicola Ross
Hi Dawn,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Reply from Nicola Ross
Hi Mary Ann,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Very happy with everything I have…
Very happy with everything I have purchased over the past year. Love their tops and wear them frequently. Was very happy with their jeans also.
14 August 2026
Unprompted review
Reply from Nicola Ross
Hi Ann,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Reply from Nicola Ross
Hi Avril,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
My items arrived safely and packaged…
My items arrived safely and packaged beautiful thanks everyone
30 July 2026
Reply from Nicola Ross
Hi Marian,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Overall amazing
Amazing quality dresses. Order is delivered within 2-3 working days in Ireland.
30 July 2026
Reply from Nicola Ross
Hi Pooja,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
I was returning the goods I purchased…
I was returning the goods I purchased and found it handy that I could drop them back to the shop as I happened to be passing.i found my goods were delivered very promptly.
30 July 2026
Reply from Nicola Ross
Hi Mary,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Reply from Nicola Ross
Hi Grainne,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
The website is easy to navigate and was…
The website is easy to navigate and was a pleasure shopping online at nicola ross ,
Very happy with my items great quality , easy to order and good delivery service
So it's ⭐️⭐️⭐️⭐️⭐️ from me .
4 August 2026
Reply from Nicola Ross
Hi Martina,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Ordered a blazer and they then informed…
Ordered a blazer and they then informed me the size was sold out. I was offered a different colour or larger size or full refund. I took the refund which was received very quickly. Lovely shopping experience and will definitely be shopping with the often.
29 July 2026
Reply from Nicola Ross
Hi Mary,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Reply from Nicola Ross
Hi Teresa,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
The dress I ordered was not in stock…
The dress I ordered was not in stock which you discovered immediately on receipt of order However it took 5 days for me to receive a refund
5 August 2026
Reply from Nicola Ross
We’re sorry the item was unavailable due to a stock error. Your refund was processed by our team immediately; however, once issued, refunds can take several working days to appear in your account depending on your bank or payment provider. Unfortunately, this processing time is outside of our control.
This was my first time to buy anything…
This was my first time to buy anything online from you.
I paid online on 5 th August. I have not been able to contact anyone by phone and have heard nothing from you
4 August 2026
Reply from Nicola Ross
Hi Irene, we’re sorry to hear this. We only received notification from you today that your parcel had not arrived, and this is the first contact we have received from you regarding the issue. Our Customer Care team responded as soon as we were made aware and are currently looking into this with An Post for you. We will be in touch as soon as we have an update.
Lovely clothes, good prices, fast delivery
Everything ordered was exactly as on the website. Great prices on the sales. Super fast on the delivery. Will be back :)
5 August 2026
Reply from Nicola Ross
Hi Maeve,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Very pleased either way my beautiful…
Very pleased with my beautiful top. Fabulous shade of red. Love it 🤩 thank you.
29 July 2026
Reply from Nicola Ross
Hi Lorraine,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Pink dress online
I ordered this pink dress online . It’s absolutely fab on & a perfect fit . What a bargain. I’ll be making a trip to Naas to shop for my MOB outfit . Thank you for such quick delivery too.
5 August 2026
Reply from Nicola Ross
Hi Fiona,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Reply from Nicola Ross
Hi Jackie,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Reply from Nicola Ross
Hi Elizabeth,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
Prompt delivery
Prompt delivery. An issue was dealt with immediately. Very pleased with purchases. Will continue to shop with Nicola Ross..
4 August 2026
Reply from Nicola Ross
Hi Eileen,
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.
Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.
Thank you once again for your custom and for being a valued part of our community.
Regards
Nicola Ross
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.