Nicholasjohninteriors Reviews 

74
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, mentioning that items like dining tables and sideboards are beautiful and extremely well-made. Consumers are also very impressed with the delivery service, noting that orders arrive quickly and the staff is exceptionally polite, helpful, and efficient. They appreciate how the delivery team assembles furniture and removes packaging materials cleanly. However, some customers also noted occasional communication issues and minor delays regarding delivery updates or slow response times from support. A few people mentioned that it was difficult to get in touch with the team when trying to track their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with their new furniture and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and professional drivers.... See more

Service

Customers consistently report great satisfaction with the overall service, highlighting efficient... See more

Staff

People report high satisfaction and appreciation regarding the staff and delivery crew. Reviewers frequently... See more

Quality

Reviewers express high satisfaction regarding product quality, often describing their furniture and items as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having initially in previous review I gave this company 0 stars... I may have been abit premature in this, as I have now recieved my item ie malani cushion on the same day as I wrote the review.. I d... See more

Company replied

Rated 5 out of 5 stars

New ceramic top dining room table - great price, great service, very short lead time. I must give a special mention to the guys who delivered my table. They were very knowledgeable on the assembly an... See more

Company replied

Rated 5 out of 5 stars

Wonderful Sideboard, very good quality. Just love it! AND an EXCELLENT!!!! delivery service. Just wow, I am speechless how polite the boys were. Brought everything inside, check the sideboard if every... See more

Company replied

Rated 5 out of 5 stars

Nicholas John Interiors are true to their words when advertising their goods for sale. I have placed two orders with them to date and both orders were dealt with with professionalism and I was tr... See more

Company replied


Company details

  1. Furniture Store

Written by the company

At Nicholas John Interiors we provide a range of crystal, glass and mirrored furniture, as well as a variety of home accessories, mirrors and bespoke wall art. We have a fantastic range of statement and home lighting available both in store and online via our website, with free delivery on all lighting. If you are looking for a specific item for you home, simply ask and we can usually source it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(74)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Furniture arrived with prior…

Furniture arrived with prior notification from courier, 2 men, absolutely excellent. Carried the furniture in the house, assembled and took packing away for us. A pleasure to have such a positive experience. Thankyou. Furniture looks lovely in place too.

11 March 2026
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Reply from Nicholasjohninteriors

Thank you so much for your kind words. It’s really lovely to hear the delivery team looked after everything and made the experience such a positive one. We’re also so glad the furniture looks great in your home — that’s always the best part.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Slightly longer delivery time

Slightly longer delivery time, but after I called to chase it was then dispatched and the delivery guys were great. The sideboard itself is beautiful. Many thanks

25 February 2026
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Reply from Nicholasjohninteriors

Thank you for your feedback. We appreciate your patience, and we're really pleased to hear the sideboard was worth the wait. It's great to know the delivery team took good care of everything and that you're happy with the piece.
– Team Nicholas John Interiors

Rated 5 out of 5 stars

Beautiful table. Great price.

A really beautiful table at a great price. Delivery took a week longer than expected apparently due to the supplier and not Nicholas John. However, delivery were efficient, they put it together quickly, placed it and promptly took the packaging away which was a bonus. Very pleased!

18 February 2026
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Reply from Nicholasjohninteriors

Thank you for your lovely review. We're so pleased to hear you’re happy with the table and that the delivery team made the process easy. We really appreciate your patience with the delivery time and hope you enjoy the piece for years to come.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Delivery was brilliant

Overall good service!
Had no communication/update re my order but understood there was a 4 week wait. After second email for feedback they came back and chased the delivery company. Arrived a few days after! And the item ordered is stunning!

18 February 2026
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Reply from Nicholasjohninteriors

Thank you for your feedback. We’re really pleased to hear you’re happy with the item and that the delivery went smoothly in the end. We appreciate your patience and your kind words about the service.

– Team Nicholas John Interiors

Rated 4 out of 5 stars

Fabulous item and delivery team however…

Fabulous item and delivery team however contact from Nicholas John Interiors is very poor around progress of order. I contacted
them on a number of occasions with no response at all, until literally a few days before delivery was due.

9 January 2026
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Reply from Nicholasjohninteriors

Thank you for your feedback. We're really pleased to hear you’re happy with the item and the delivery team, but we're genuinely sorry the communication wasn’t up to standard during the process. We truly appreciate you bringing this to our attention and will be reviewing how we can improve this moving forward.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Great console table

Great console table. Excellent finish. Delivery as expected

6 January 2026
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Reply from Nicholasjohninteriors

Thank you for your review! We're so pleased you're happy with the console table and that everything arrived just as expected.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Very good service

Very good service

27 December 2025
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Reply from Nicholasjohninteriors

Thank you! We're really glad to hear you were happy with the service.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Very helpful

Really helpful on chat and friendly polite delivery service

22 December 2025
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Reply from Nicholasjohninteriors

Thank you so much! We're glad our team could assist you on chat and that the delivery experience was just as positive.

– Team Nicholas John Interiors

Rated 5 out of 5 stars
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Reply from Nicholasjohninteriors

Thank you! We're so pleased to hear you’re happy with both the products and the service — it means a lot to us.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

The delivery lads were great they…

The delivery lads were great they unpacked my furniture and also took the packaging away

22 December 2025
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Reply from Nicholasjohninteriors

Thank you for your lovely feedback! We're so pleased to hear the delivery team took good care of everything — it's great to know they made the experience smooth and hassle-free.

– Team Nicholas John Interiors

Rated 4 out of 5 stars

Coffee table is beautiful

Coffee table is beautiful
Slight miss communication regarding delivery time however when it arrived the delivery was good and the man very helpful

17 December 2025
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Reply from Nicholasjohninteriors

Thank you for your feedback! We're so glad you love your coffee table and that the delivery went smoothly in the end. We appreciate your patience around the timing and will work on making that part clearer next time.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Fantastic delivery, love my new coffee table !

Fantastic delivery. Lovely guys who delivered so friendly , set up my coffee table. And I love my new coffee table it’s exactly what I wanted .

9 December 2025
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Reply from Nicholasjohninteriors

Thank you so much for your kind words! We're so glad to hear the delivery team took great care of you and that your new coffee table is exactly what you were looking for.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Very impressed with delivery only took…

Very impressed with delivery only took a couple of days from ordering. Beautiful bronze hare statue very pleased

9 December 2025
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Reply from Nicholasjohninteriors

Thank you for your lovely review! We're so pleased your bronze hare statue arrived quickly and that you're happy with it — it's a beautiful piece.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Really helpful customer service team…

Really helpful customer service team and great communication.
Happy to price match and would always prefer to give them the business as they are so helpful.

Items dispatched promptly - I am a repeat customer.

Thank you

5 December 2025
Unprompted review
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Reply from Nicholasjohninteriors

Thank you so much for your continued support! We're really glad our team could help and that everything was handled promptly. It means a lot that you choose to come back to us — we truly appreciate it.
- Team Nicholas John

Rated 5 out of 5 stars
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Reply from Nicholasjohninteriors

Thank you! We're so pleased to hear the delivery went well — our team always aims to give the best possible service right to your door.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Great communication with the team

We ordered a large number of products and they needed to be imported and I needed them by a certain date.
Communication with the Nicholas John Interiors team was excellent and as promised, the items arrived on time and excellently packaged.

26 November 2025
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Reply from Nicholasjohninteriors

Thank you so much for your thoughtful review. We're really glad everything arrived on time and that the communication throughout gave you peace of mind. It was a pleasure to help, and we truly appreciate your trust in us.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Good packaging

Good packaging

19 November 2025
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Reply from Nicholasjohninteriors

Thank you! We're really pleased to hear the packaging did its job — we take great care to make sure everything arrives in perfect condition.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

excellent service

14 November 2025
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Reply from Nicholasjohninteriors

Thank you! So glad to hear you were happy with the service.

– Team Nicholas John Interiors

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good communication and quick delivery. Cushions as described and reasonable price, highly recommend, thank you.

12 November 2025
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Reply from Nicholasjohninteriors

Thank you so much! We're really pleased to hear everything from ordering to delivery went smoothly — and that you're happy with your cushions. We truly appreciate the recommendation!

– Team Nicholas John Interiors

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