NiceBeauty.com Reviews 5,218

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Buying was a simple process. Shipping was done quickly and items arrived in good order. Just an uneventful experience which is what you want to have when buying something online.

Rated 5 out of 5 stars

Order was delivered damaged. Customer service helped directly and sent a replacement delivery. Very friendly and helpful. Great Service!

Rated 3 out of 5 stars

Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tra... See more

Company replied

Rated 4 out of 5 stars

Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more

Company details

  1. Hair Product Store
  2. Beauty Supply Store
  3. Cosmetics Store
  4. Hair Salon
  5. Skin Care Clinic
  6. Toiletries Store

Written by the company

Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Amazing!

Everything arrived very quickly and as it should have, so I'm very happy :)

2 May 2024
Rated 1 out of 5 stars

Very disappointing and bad experience—…

Very disappointing and bad experience— first they were not able to deliver my perfume on time and it stacked with their delivery company. Now I still didn’t get my refund back from the item I never got. It’s about 6 weeks now. They answers very slow and basically say that they lost it on the way back to them and till they will not find — no refund…

23 March 2024
Unprompted review
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi Ina
The order was returned to us today because it was not collected within the deadline. We have pay back the amount to the original payment method used for the purchase.
We apologize for the inconvenience this may give you.
We wish you a wonderful day
Best regards
Janni / Nicebeauty.com

Rated 5 out of 5 stars

Verzending is lang onderweg

Problem solved, thanks a lot for the quick response. I have received my package in good order.

12 April 2024
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi

Your parcel was ordered on 12 April and delivered to the selected parcel box on 17 April.

The deadline for collection is today - I have sent you an email with more information :)

Emma/Customer service

Rated 1 out of 5 stars

Placed an order on the 26 of March

Placed an order on the 26 of March. Today is the 6 of April and I still haven’t received it. No updates! Over 10 days to receive a parcel within Europe. Not good enough. The tracking sent to me also has no updates. Totally disappointed with this snails pace delivery. Hope I get my order latest next week or a refund

26 March 2024
NiceBeauty.com logo

Reply from NiceBeauty.com

Hi Jane

Im sorry you have yet to receive your order.

I can see that Budbee have arrange for a delivery tonight.

If you still do not have it soon, we can call it back and refund the money to you.

Im sorry for the trouble.

Have a nice day.

Best regards, Nicebeauty

Rated 4 out of 5 stars

They made up to what was missing

Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. The person I emailed with was really helpful and kind. And meanwhile the package was on it's way.

19 February 2024
Rated 5 out of 5 stars

Exceptional Customer Service and Swift Resolution

My package initially went missing, but when I reach out to the company, they promptly addressed the issue. They sent me a replacement package, which arrived very quickly. They customer service is truly exceptional. They were very helpful and caring. I am very happy with the service!

22 January 2024

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