Nebraska Furniture Mart Reviews 

141,264
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 17,469 reviews, reviewers overwhelmingly had a great experience with this company. People love how exceptionally easy it is to find what they need using the clear online filters, informative product details, and simple website navigation. Shoppers consistently praise the fantastic selection of items, fair pricing, and completely seamless purchasing processes that make ordering online extremely convenient. However, some customers also noted occasional website glitches and technical errors when trying to complete online transactions or access accounts. A few reviewers additionally mentioned minor frustrations regarding unexpected price changes between visits, unexpected delivery delays, and unexpected fees charged for extra services.

What people talk about most

User experience

People report positive experiences with user experience, highlighting seamless online shopping, simple... See more

Website

Reviewers highlight positive aspects of the website, noting that it is easy to navigate, search for products,... See more

Order

Clients share positive opinions on order, highlighting the simple website navigation and seamless purchasing... See more

Product

Customers consistently note positive experiences with product, highlighting a great selection, reasonable... See more

Price

Consumers find price to be positive, highlighting affordable rates and unbeatable deals compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual, I started my appliance search online with Nebraska Furniture Mart. Secondly, I checked online for unbiased product reviews. Thirdly, I researched other appliance vendors for products as wel... See more

Company replied

Rated 5 out of 5 stars

I have made several NFM online purchases and have always found it to be an extremely easy process. Product details are informative and easy to read and understand. The checkout procedure is quick an... See more

Company replied

Rated 5 out of 5 stars

After trolling various competitors and being presented with flaming hoops to jump through, I went to NFM's website and was presented with clear, equivalent financing terms and prices. Free delivery an... See more

Company replied

Rated 5 out of 5 stars

The ease of ordering. The only thing i think should be added is if you are using your Mart Card and your military status is on the account, then it should be taken off of the merchandise when you pur... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Electronics Store
  4. Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141K reviews

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4.7

All reviews

(141,264)

16,833 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great deals on dishwashers clearly…

Great deals on dishwashers clearly marking if items were free delivery! Satisfactory financing options.

14 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Mona! We appreciate the feedback, and hope you have a great day!

Rated 5 out of 5 stars

Check out procedures

easy and quick

14 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear, Stacy! We appreciate the 5 star review, and hope you have a great day!

Rated 5 out of 5 stars

Easy to navigate

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Stephanie! We appreciate you choosing NFM, and hope you have a great day!

Rated 4 out of 5 stars

Overall - fine

Overall, it was fine. However, when I started researching washers yestersday, most of the washers had about a $30 discount once in the cart. My wife and I were discussing which washer to order, and a day later, this washer costs an extra $30. We still need a washer, and like this model, but it seems strange that we were looking and deciding at the exact end of, I guess, a special. It is what it is. God bless, he has always blessed us.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hello Albert! Please reach our team at https://www.nfm.com/customer-services/ and we would be more than happy to review promotions, and pricing available. We hope you have a great day.

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear! We appreciate the 5 star review, and hope you have a great day!

Rated 5 out of 5 stars

easy process

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Savannah! We appreciate your business, and hope you have a great day!

Rated 5 out of 5 stars

Easy process

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear, Monica! We appreciate the 5 star review, and hope you have a great day!

Rated 5 out of 5 stars

NFM or NOTHING

NFM always has the best furniture and customer service. Even the delivery drivers are very polite and professional. This is our 4th purchase with them within the year!

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Shanice! We appreciate the feedback, and appreciate you choosing NFM. Have a great day!

Rated 5 out of 5 stars

Service

The site was very helpful

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear, Scott! We appreciate the 5 star review, and hope you have a great day!

Rated 5 out of 5 stars

Done Deal

Did it all by myself. Website is good.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Sandra! We appreciate the feedback, and hope you have a great day!

Rated 5 out of 5 stars

Sale price was great

Sale price was great! The on line check out was easy.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear, Kevin! We appreciate the 5 star review, and hope you have a great day!

Rated 4 out of 5 stars

back button does not work on website

back button does not work on website

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hello Clay! I am sorry to hear of the trouble. We do not have any current issues with our website per out IT team. I would encourage you to clear your cookie/cache history from your browser, refresh, and try again. that should assist moving forward. Have a great day!

Rated 5 out of 5 stars

Emergency Purchase

I needed a new oven after my old one had a malfunction. I found one quickly…and it was on sale!

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Rebecca! We appreciate you choosing NFM, and hope you have a great day!

Rated 5 out of 5 stars

I was able to add another piece of…

I was able to add another piece of furniture to an existing order for delivery.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 5 star review, Melissa! We appreciate you choosing NFM, and hope you have a great day!

Rated 4 out of 5 stars

Mattress found.

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

That is great to hear, Alex! We appreciate the 4 star review, and hope you have a great day!

Rated 2 out of 5 stars

Customer Service needs to listen to the Customer

I had to go through 6 different departments to place my online order, associates were not very patient or informative they just sent me to another department,
I just needed help with the Delivery. I was on the phone for an hour!

10 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Pat! We are truly sorry for the frustration and delay you experienced while trying to get assistance with your delivery. Being transferred multiple times and waiting on the phone for so long is certainly not the level of service we strive to provide. Your feedback regarding our team's patience and communication has been noted so we can work on improving our customer experience.

Rated 4 out of 5 stars

Helpful associates

Please credit John David for assisting me with a couch.

2 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the 4 star review, Jeana! To have your order assigned toa specific sales person, please contact our team at https://www.nfm.com/customer-services/. Have a great day!

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