NAReviews 

127
TrustScore 2.5 out of 5

2.5

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Rated 3 out of 5 stars

its a real shame that nexus bytes went under, Jay used to be really hands on before things spiraled out Really miss your hosting guys when you comming back?

Rated 1 out of 5 stars

Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are... See more

Rated 5 out of 5 stars

Nexus Bytes LLC is great especially their support. I experienced possibly the very best support of all time. Sir Jay is very humble man, he always answered and suggested politely even my concerns was... See more

Company replied

Rated 3 out of 5 stars

they used to be very good but recently I got a unresponsive VPS for days! and constant problems with control panel which is slow and sometimes unresponsive, also vnc viewer not working anymore and sup... See more

Company details

  1. Web Hosting Company

Written by the company

Here at Nexus Bytes, we do things differently. You are not just a customer or another line in our CRM database. You are part of the Nexus Bytes family and we only want the best for our family. We are not going to sell our family members what we won’t buy for ourselves. That’s the Nexus Bytes difference.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

127 reviews

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2.5

All reviews

(127)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Nexus Bytes LLC is great especially…

Nexus Bytes LLC is great especially their support. I experienced possibly the very best support of all time. Sir Jay is very humble man, he always answered and suggested politely even my concerns was already in their knowledgebase. I've been with other VPS hosting companies for the past 10 years, with my experienced their are only few providers that after sales support is good. All my VPS here have no problem and running smoothly. I highly recommend Nexus Bytes LLC. ( RH Abcede)

20 July 2020
Unprompted review
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Reply from NA

RH,
It is an absolute honor to be your web hosting partner! Thank you for trusting us and giving the opportunity to assist you :). Thank you for the kind words and thank you for being a member of the Nexus Bytes Family :)

Rated 4 out of 5 stars

The setup went smoothly

The setup went smoothly. Support was exceptional. No hickups on the service side.

3 July 2020
Unprompted review
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Reply from NA

Hi Hien,
Thank you for joining the Family :). Should you notice any hiccups, feel free to reach out to us :)

Rated 5 out of 5 stars

It was love at first byte.

27 June 2020
Unprompted review
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Reply from NA

Anthony,
We must admit, that one liner really made us laugh and reminded us why we do, what we do! Thank you for the kind words :). Glad to have you.

Rated 5 out of 5 stars

Love Nexus Bytes!

Love this company. Proud to be part of this family. Jay is an great guy that goes above and beyond to make sure all my vps need is met. Superb speed and not experienced any major downtime after a month of using, and any update work on servers will be informed 2 weeks in advance! can't ask for a better service than this.

23 June 2020
Unprompted review
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Reply from NA

Charles,
Thank you for being with us and thank for trusting us as your hosting partner. We are glad to have you as a member of our ever growing family :)

Rated 5 out of 5 stars

Best service, best support, 5 stars!!

Dear Nexus Bytes LLC,
After a month using your services, I felt very great about them! The server is very fast and the uptime when I started calculate while using it is 100%!!
Your company have almost enjoyable service with lowest price, easy-to-use control panel and super rapid support team.
I have a suggest to the Nexus Bytes LLC that you should have more locations around the world, some as best location as Asian,...
Hope your company will prosper!
Best Regards,
Tien Minh Vy

8 June 2020
Unprompted review
NA logo

Reply from NA

Tien,
Thank you for being a member of the Family :). Appreciate the kind feedback.
Apac region is something we have considered and will continue to evaluate as the demand increases :).

Rated 5 out of 5 stars

Extremely Happy with Service and Support

The quality of service and support is of the highest standard. The servers are very fast and reasonably priced. Support is very quick and helpful. I can recommend Nexus Bytes without hesitation.

6 June 2020
Unprompted review
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Reply from NA

Mark,
Thank you for the kind words and your vote of confidence. We strive to provide quality service in exchange for your hard earned money. Thank you for your continued support and your partnership :)

Rated 5 out of 5 stars

NexusBytes most premium support

I am in the hosting fields (as Buyer) for more than 15 years. I never saw a premium support and quality of work like NexusBytes, they are 100% honest and helpful team. also their prices are unbeatable i am really happy that i found them.

28 May 2020
Unprompted review
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Reply from NA

Mohammad,
It is an honor for us to know that an industry veteran such as yourself, chose Nexus Bytes as the hosting partner :). Thank you for the kind words. We are delighted to have you onboard :)

Rated 5 out of 5 stars

I Love Nexus Bytes

I have tried a lot of Hosting Providers over the years, and with web hosting and VPS services, Nexus Bytes is the best.

22 May 2020
Unprompted review
NA logo

Reply from NA

Justin,
Thank you for being a member of the family :). Appreciate your kind words and feedback :)

Rated 5 out of 5 stars

Happy I found NexusBytes!!!

Happy to be part of the NexusBytes family, they have the best support in the whole hosting community period! Jay goes up and beyond to fulfill your needs, and that is only on support.

Before buying I tried their chat and got a reply immediately which is what I wanted, most other services say they have 24/7 chat support but we all know that's not true, "hello hostica's 2 hours chat reply times".

I have raised a couple of tickets since purchasing a VPS and all got resolved promptly "way better than other hosting suppliers and their scripted replies that drive me mad, here I'm actually talking to a person".

Quality of service is amazing and the prices are great, this is one service I don't regret having!

19 May 2020
Unprompted review
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Reply from NA

Mario,
Thank you for trusting us with business and choosing us as your webhosting partner :). While our live chat is limited to presales inquiry, our help desk is always accessible, 24/7 and we do take pride in prompt resolution :).

We are happy to have amazing family members such as yourself, who continues to support us and showers us with their love and kindness :).

Rated 5 out of 5 stars

NexusBytes VPS Provider Best Top #1 Excellent Service!

I've compared 4-5 vps provider for cpu, hdd speed test, service and support after hours of research, finally signed up for 12 months plan with Nexusbytes for vDedi-1C, they've got the Best Spec at the Best Price! Ryzen 3900 12 cores, 120 gb NVMe fastest hard disk at a price you cannot beat!

Jay and their team are very professional, super friendly and resolve issue via chat and ticket very promptly almost instant, they really care for their client as is family like run business, will highly recommend 10 stars! Thanks alot Jay for your professionalism and awesome support, your product & services is unparalleled 2nd to none, Top in industry! I strong believe you will grow and expand swiftly with your excelllent service!

18 May 2020
Unprompted review
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Reply from NA

Midas,
Thank you for joining the Nexus Bytes Family and choosing us as your business partner ! It is an honor for us to be able to serve you and assist you in succeeding in your project :). Thank you for your kind words and the generous review :).

Rated 4 out of 5 stars

Good services, but annoying communication

Good services. Just a bit annoying with all that "family" vibe. I don't like when business pretend to be friendly. Where is money - there is no friendship. I like professional and fast services. From Nexus so far I received good support and fast server. That's it.

14 April 2020
Unprompted review
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Reply from NA

Roman,
Thank you for your honest feedback and we appreciate having you here :). Being a small independent company, we put our best effort to make everyone feel at home. Glad to read that you are satisfied with your service with us. Thank you once again :).

Rated 5 out of 5 stars

Awesome Hosting & Support.

I have a VPS server with Nexus Bytes LLC for some time now and the uptime is 100% and stable. You are treated as part of the family and not just a customer. I would also like to add that the support is great too, no waiting for days to get an answer to any questions/help you may need.

13 April 2020
Unprompted review
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Reply from NA

Troy,
Thank you so much for your kind review and thank you so much for your being a part of the family. We appreciate having you and your business :)

Rated 5 out of 5 stars

No frills!

No frills!

I ordered a Storage VPS and needed help multiple times. The guy who helped me was super awesome, chill and helpful. The prices are very competitive and the service I'm getting is great. I'd love for the VPS to have internal networking but for now this is great. I would say, keep up the good work.

22 March 2020
Unprompted review
NA logo

Reply from NA

Rushil,
Thank you so much for the kind words and thank you for being a member of the family.

We appreciate the feedback regarding internal networking and hope to make that available sometimes early next year across all our locations :)

Rated 5 out of 5 stars

Really great service

Really great service. Performant servers and super helpful and responsive support. Top class!
Recommended! :-)

9 March 2020
Unprompted review
NA logo

Reply from NA

Phil,
Thank you for being a loyal member of the Nexus Bytes Family and thank you for supporting our business :)

Rated 5 out of 5 stars

I've been using this website for a few…

I'm a customer from South Asia, I've been using this website for a few months now. The services are very cheap, quality, safe, fast and enjoyable. The support on this site is great. Even the free services of this site are great. Extensive changes are possible without a ticket. You can even easily change the location of the VPS. The support is very kind.

27 February 2020
Unprompted review
NA logo

Reply from NA

Thank you very much for the kind words Bright :). We take pride in making sure our family members (customers) are satisfied, not only with their services with us, but also with every single interaction we have with each other :).

Rated 5 out of 5 stars

I Am with Nexus for almost 6 months and…

I Am with Nexus for almost 6 months and had only been receiving the most awesome service ever. Don't go to Godaddy, use Nexusbytes. The best most affordable and professional service you can find. You will not regret it! Thank you NexusBytes and most important Jay for your awesome service!

17 February 2020
Unprompted review
NA logo

Reply from NA

Jan,
Thank you so much for being a loyal member of the family. Thank you for you kind words. :). We appreciate your business and proud to be your web hosting partner.

Rated 5 out of 5 stars

Highly recommended!

We've been a client of Nexus Bytes LLC for about 3 months now.
Service is top notch - I can say they are reliable, communicative and fast on resolving issues.
Well done!

4 February 2020
Unprompted review
NA logo

Reply from NA

Andy,
Thank you for your kind words. We enjoy working with you and we appreciate your business. Thank you, for being a member of the family. To 3 months and many more :)

Rated 5 out of 5 stars

Perfect support

Great support and fast response times, even on a Sunday, always friendly in tickets. Helpful when questions asked. Makes you feel part of a family ;). Servers run amazingly smooth and i have not experienced any downtime. I see myself staying for a long while.

3 February 2020
Unprompted review
NA logo

Reply from NA

Roy,
We strongly believe in providing quality and timely customer service. Here at NexusBytes, you come first :). Thank you for being a member of the family :). Thank you for doing business with us.

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