Nexus Auto Transportation Reviews 

Positives:
- The website is very intuitive and easy to navigate.
- Once you request a quote, the team immediately contacts you to verify your information and needs of service.

Negatives:
- After receiving a quote, they can change the price on you. And nowhere on their website is there a disclaimer that expresses that.
--- I booked a transport a month of than needed. They changed my price by $350 dollars. Completely a rip off when no policy or disclaimer is provided. Their clerk and supervisor acknowledged there is no policy or statement towards such practice.
- They fail at communicating updates on your scheduling of transportation. I had to call to the day of requested pick up to ensure all was still well.
- They failed at communicating how I wanted to pay. Apparently you can pay them entirely by card.
--- They initially told me a charge will be from my card. However upon delivery, the driver asked for the remaining balance in cash or Zelle. Completely unprofessional in my opinion.
- They do not provide updates of travel of your vehicle as promised.
--- The driver called me day of with a 3 hour window of delivery.

Overall:
I am completely disappointed in the service of this company. The greatest thing they did was selecting a phenomenal driver.

I was very happy with the service I received from Nexus. They were very professional, showed up on time and treated my classic car with care and made me feel secure knowing that my car would be safe and securely handled to its destination. I would definitely use them again.

They do extremely professional work in car transportation. They picked up my car from my doorstep exactly on the day they promised. Everything was very straightforward. The driver was incredibly kind and respectful. This was my first time working with this team, and I can’t point out a single thing that was missing or could have been better. For the delivery, since I wasn’t going to be home, they parked the car themselves in the driveway. I’ve never come across such a reliable car shipping company before. Their prices are also extremely reasonable compared to the market. Thank you, guys — you’re doing a fantastic job!

From start to finish very easy to get my daughter's jeep towed to a dealer 160 miles away. Was able to get it done the very next day, super accomodating, the driver was very nice new exactly what he was doing. Couldn't ask for more!

I highly recommend Nexus. They did exactly what they promised and more. The car was picked up promptly and delivered on time. We even changed the delivery address and it was still delivered on time. The driver was very personable. Their pricing was very competitive.

No hassle slick, FAST...

This company means what they say and says what they mean. They were excellent! Constant communication and customer service as awesome :)

The whole process was very professional and trustworthy. I love the service they provided. I will surely use them again.

Service was prompt and professional from the moment of the first call. Pick up was also very prompt and delivery was as scheduled. Our car arrived in great condition. We would definitely use the service again.

I was very satisfied with Nexus Auto Transport. My truck arrived in Missouri from Maryland in three days. The price was very reasonable with no hidden fees. I would highly recommend using this company.

Delayed transport by three days. They are brokers and did not disclose this. Misrepresented delivery several times. Extremely poor communication. This is an unprofessional operation. I do not trust them. I would not use them again.

First off, there is little to no communication once you've signed up with them. Second, what you are told concerning shipment changes constantly. Some of this is not their fault; it's the drivers they contract with. I waited days and days for my car to arrive. I was told it was picked up only to find out that it wasn't. Very anxiety provoking and stressful. The only good thing? They kept to their quote. Otherwise, find another company.

I did not have the best experience with Nexus. My car was not picked up on the scheduled date and had to reschedule. The car was picked up on the rescheduled date, but quite late in the evening. The car was delivered in a short time, again late in the evening. I would hesitate to recommend this company.

used Nexus to transport our car from Lubbock to Austin after a wreck. great value & communication.

I cannot say anything bad about this company, i spoke with one of the representatives Emma, she diligently, may every arrangement necessary including a reasonable price for the service to get my truck to me without hesitation. As a businessman , I would definitely recommend this company. The price was reasonable, and service was punctual.

Great service
The car is picked up and delivered within the perfect time as set up in the contract

I had a great experience with Nexus Auto Transport. The booking process was easy, communication was clear, and my vehicle was picked up and delivered as promised. The driver was professional and kept me updated throughout the transport. My car arrived safely and in the same condition it was picked up. I would definitely use Nexus Auto Transport again and recommend them to anyone needing vehicle transportation. Thank you for making the process smooth and stress-free!

I had an excellent experience with Nexus Auto Transport! From the very first phone call, their team was professional, responsive, and helpful. They answered on the first ring and kept me informed every step of the way. The entire process was smooth and stress-free, and my car arrived safely and on time. I truly appreciated their communication and attention to detail. I highly recommend Nexus Auto Transport to anyone looking for reliable vehicle transportation. Thank you, Nexus! 😊

I had excellent experience with Nexus Car Shipment Company. The driver was highly professional, courteous, and handled the vehicle with great care throughout the transportation process. The support team was equally impressive, providing prompt responses to all inquiries and keeping me informed at every stage of the shipment.
The vehicle was picked up and delivered on time as promised, making the entire process smooth and stress-free. I truly appreciate their commitment to customer service, clear communication, and reliability. I would highly recommend Nexus Car Shipment Company to anyone looking for dependable and professional vehicle transportation services.

Nexus personnel were professional and thorough from the moment I contacted them to ship my car. Pricing was attractive with no hidden fees. I was able to track my vehicle trip progress from pickup to delivery. Vehicle arrived clean and spotless a day early with advance notice. I plan to use Nexus again the next time I ship a vehicle.