Next Level Paintball Reviews 

362
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team members for being exceptionally helpful, friendly, and knowledgeable when discussing various options, ensuring everyone feels fully welcomed and well informed. People also highlight the fantastic value for money, noting that the special deals provided make planning memorable family celebrations and weekend parties completely worthwhile. However, some reviewers were not happy with communication, pointing out evasive responses regarding service details and frustrating phone interactions where calls were abruptly disconnected. These individuals felt that the overall approach felt unreliable and lacked the transparency they expected during their inquiries.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly team members who provided... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with helpful staff members who... See more

Customer service

People report positive experiences with customer service, highlighting very friendly staff who provide... See more

Value for money

Users describe satisfaction regarding value for money, frequently highlighting incredible deals, helpful... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great customer service and staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sharkie was fantastic!! My daughter mentioned my birthday coming up and he was more than helpful to do a super deal. Couldn't ask for better service. Highly recommend for a fun day day out with family... See more

Company replied

Rated 5 out of 5 stars

Tia was absolutely lovely and provided me with lots of information! Made me feel very welcome and comfortable and came out of this interaction very happy with what I'd bought.

Rated 5 out of 5 stars

Great enthusiasm from team..Mike from England..friendly fun enthusiastic..got a great deal for presents for our boys. Thanks Mike..can’t wait for them to experience


Company details

  1. Paintball Center

Written by the company

Enjoy awesome Paintball days out with us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

362 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(362)

187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience at the pop up stall at Chermside. Bailey was exceptionally helpful and has made it possible for me and the boys to finally go do some paintball!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremely friendly and helpful

Extremely friendly and helpful! Great experience. Super excited for paintball and appreciated dealing with such a kind and helpful person. Sharkie was awesome!

4 April 2026
Unprompted review
Rated 1 out of 5 stars

MISINFORMATION AND TOTAL SCAM

Same as some of the others, was under the impression this would make a great present for my 14 year old son and his friends, finally ready to book it and they are now telling me, that each participant will need at least 300 paintballs at an extra phenomenal cost, definitely was not told this when buying ... A TOTAL SCAM, I am a single mum who now cannot afford to send my child and his friends, an absolute waste of money. I have 100% been ripped off, I will be looking at filing a complaint with ACCC. I keep getting emailed saying they tried to call sorry they missed me, but everytime I answer they hang up in my ear.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Sharky the man

Great service from sharky at their booth in grand central Toowoomba, offered amazing deals and were so extremely friendly can’t wait to use our tickets!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Sharky at grandy

Sharky spotted us at Grand Central and reeled us in, definitely convinced us to go paintballing within seconds. Absolute legend of a bloke and good salesman. Very professional as well.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Aussies against scammers

This business has been reported to ACCC and if anyone would be willing to join a class action against this business please let me know.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing customer experience

Bought 24 tickets from a promo at a mall. Thought great deal to get it for $10 instead of $40 for ticket. Planned to organise for staff retreat event. Felt i was scammed- with the promo offer of first 100 paintballs to lure you in but am advised it would not be enough for play. thinking the play would work out less than $50 in all. In my only experience to call in, only to advise that you are recommended to get the minimal paintball package for $90+. And there's no way to split between players to bring costs down.

Not sure your experience but I certainly wasn't thinking of paying more than $100+ for a paintball play, especially for a party group up to 24 players.

Emailed several times prior but did not get a "human" responding to genuine enquiry except for a "sorry did not reach you but please call" message. Never got a vmail. They seem to operate from another name under "paintballbookingoffice.com"

Sought for a refund for my tickets but was said i've past 10-day cooling off. Disappointing. Hope you had better luck dealing with them.

10 February 2026
Unprompted review

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