NextDigitalKey Reviews 1,867

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 593 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for working as described and the service for its exceptional value and efficiency. Many highlight the prompt and helpful customer support, noting quick responses and effective solutions to any issues encountered, even on weekends. The overall user experience is frequently described as smooth and stress-free, with many expressing satisfaction and a willingness to make future purchases. However, some people were dissatisfied with the product licensing, reporting that advertised commercial licenses turned out to be student versions with limitations, or that licenses stopped working after a few months. A few other people also felt that customer support was unresponsive to their inquiries, leading to frustration and unresolved problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers reporting that the software, such as AutoCAD and... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence, speed, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting easy program purchases... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and accurate... See more

Customer service

People report positive experiences with customer service, highlighting prompt and professional assistance.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a problem and didn't contact NEXTDIGITALKEY but, in my misplaced wisdom, decided to ask Co-Pilot to help me resolve it. I completely messed up and ended up with none of my software working. I sp... See more

Rated 5 out of 5 stars

After ordering, I have encountered some issues for the payment method that came from my side and the support team helped a lot to get things sorted. While the software installation went all together... See more

Rated 5 out of 5 stars

I had a problem with Autocad and Revit with the license. Emailed NextDigitalKey and it was sorted out immediately. I can't recommend this company enough. I have had a couple of issues and and always f... See more

Rated 5 out of 5 stars

I have been using nextdigitalkey for a few years now. A few months ago I purchased a year subscription for autocad 2026. All was running fine until the account needed me to re-log on. My initial th... See more


Company details

  1. Accounting Software Company

Written by the company

NEXTDIGITALKEYS is a UK-based technology brand specializing in the distribution of genuine software licenses and digital solutions for individuals, professionals, and businesses worldwide. With over 5 years of experience in the IT sector, our mission has always been to make professional software accessible, reliable, and affordable. To date, more than 100,000 customers have trusted our platform for their software needs. Our team is committed to providing high-quality products including operating systems, productivity software, and professional applications, delivered instantly through a secure and efficient digital process. At NEXTDIGITALKEYS, we focus on delivering a smooth and transparent purchasing experience. Our customers benefit from competitive pricing, instant digital delivery, secure payment methods, and responsive customer support provided by our experienced technical team. Customer satisfaction, reliability, and professionalism remain at the core of everything we do. We continuously work to improve our services and offer the best value to our global community of users. Discover our latest offers and software solutions at www.nextdigitalkey.com We wish you a pleasant shopping experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nextdigitalkey the place for software !!

Hi
I purchased Autocad a d Revit from NextDigitalKey.
I had a problem with the licence a d informed the support team and issue sorted within a couple of hours.
I was worried the licence would not work.
But the software is superb and works perfectly.
If you need software check out these first as you will not get a better service with backup to match.
I have told my colleagues to use them.

12 January 2026
Rated 4 out of 5 stars

Good vibes

It took a bit of time for me become familiar with the process of getting the software to load, then it was fine. Nothing difficult though.

8 November 2025
Rated 5 out of 5 stars

Revit 2024

I purchased Revit 2024 from Next Digital Key. The software was easy to down load from the Autodesk website and loaded perfectly onto my pc. I did have a glitch when my pc got upgraded, but NDK helped me out very quickly to get me back up and running. I will recommend NDK to my friends without hesitation.

29 May 2025
Rated 1 out of 5 stars

The beginning was good... the rest a desaster.

The beginning was good, everything worked well, but later (~3 month) when autodesk changed to e-mail login instead of ID, your support didn't answer. Support phone numbers never ever existited, and believe me, I tried several times and there were different numbers on the homepage. After finally being fine with myself, that I obivously had to pay for lessons learned, you annoy me with your experiance rating stuff...
But OKAY, may I should give you a last chance:
take the account. you have under this E-Mailadress: (of course also here very non specific and not possible)
and connect it to the two Autodesklicenses I bought.
I am happy to hear from you to rethink my rating.

9 March 2025
NextDigitalKey logo

Reply from NextDigitalKey

Hello,

We are sorry to hear about your experience and appreciate you bringing this to our attention.

At NEXTDIGITALKEYS, customer satisfaction is extremely important to us and we always aim to provide a fast, reliable, and transparent service. In many cases, issues are related to installation steps, system configuration, or misunderstandings regarding the product type, and our support team is always available to help resolve them quickly.

Please contact our support team at info@nextdigitalkey.com with your order number and a short description of the issue so we can review your case and assist you as soon as possible.

We are committed to finding a solution and ensuring that every customer receives the assistance they need.

Kind regards,
NEXTDIGITALKEYS Support Team

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