Received a text from DPD with a estimated time to receive my order. 20 mins later text from DPD saying order was cancelled. 5 mins later text from next day vapes saying order was refunded. Called up,... See more
Company replied
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See what reviewers are saying
Ordered from these guys with everything going on my local vape shop was forced to close. Cannot fault these whatsoever, great prices and a massive selection of juices to choose from gives you a headac... See more
Its called next day vapes.. and i had them after three days. Seems problems from dpd but they as company should sort that out. Some of package was damaged and again it might be dpd problems but hopefu... See more
great site have plenty of options for any taste and any price with some bargain juices from all over the world. Any time I've had a issue it's been solved straight away with no issue even offered disc... See more
Company details
Written by the company
The UK's Favorite E-liquid, E-Cigarette and Vaping Supplies online retailer.
Contact info
Unit 10, Susan Mill, Junction Street, Burnley, BB12 0NX, Burnley, United Kingdom
- 0333 335 0228
- info@nextdayvapes.co.uk
- nextdayvapes.co.uk
3.4
Average
999 reviews
Hasn’t replied to negative reviews
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Where's my delivery
Still waiting it says it will be delivered by Friday 7th of Oct 2022 and today's 8th of Oct 2022 still not here..
Paid the delivery charges and still waiting go yo amazon or ebay 2days it delivered and pay nothing to get it delivered
8 October 2022
Reply from NextDayVapes.co.uk
Hi,
Thanks for your order.
As advised on the site Royal Mail are running a little slow at the moment with the strikes, this is causing some delays with delivery. This is unfortunately out of our control, our DPD Nextday service however are running as normal.
If this is still not with you by Friday please let us know then we can look into this further for you.
Note From Royal mail -
Extra strike dates - CWU members are taking strike action on 13, 20 and 25 October 2022. We're sorry for the disruption this is likely to cause you. We're doing what we can to keep services running, but customers should expect significant disruption.
Second time ordering from next day…
Second time ordering from next day vapes, cannot fault them!
Great way to try different flavours without commitment of long lasting vapes, powerful toke and smooth taste
4 October 2022
Website needs work but useable
I found this website because I was looking for a flavour I really love on Google . The website has great flavours and good deals. However, website needs major update. When your searching flavours i not checking 500 pages. Also I waited 3 days for my product to come, for a company called next day Vapes. Even after paying for next day delivery 1 or 2 days I can give you but 3 days is not good enough please pick a courier that and stick with you model of your business.
25 September 2022
Reply from NextDayVapes.co.uk
Hi,
Thanks for your review.
We will look into the issue you have had on the site. We have got a search bar at the top that should take you straight to any flavour you have searched for if in stock. We do have a DPD nextday service at checkout, i'm sorry if you missed this. Royal Mail are running a little slow at the moment with the strikes, this has been advised at checkout and unfortunately out of our control. DPD however are running as normal. Thanks for your order.
Vear good quality eliquid with next day…
Vear good quality eliquid with next day delivery dose not get any better than that
7 September 2022
Lots of choice and on time delivery
7 September 2022
Best Value
Great value for top quality products... cali greens at best price I could find.. fast delivery and everything arrived in pristine condition
1 September 2022
Five stars
Five stars! Excellent service, very fast delivery, and the products were exactly as ordered. I would definitely recommend, and will be using them again. Thanks NextDayVapes for actually being what others can only aspire to be!
5 August 2022
These vapes are amazing
These vapes are amazing. They have the most authentic flavours I have ever tried. I will definitely ordering again. A++++++
5 August 2022
Paid for postage then had to email…
Paid for postage then had to email asking where my order was. They said at checkout I was told there was a delay on shipping of a week. If I had known this I wouldn't have ordered as needed
4 August 2022
Reply from NextDayVapes.co.uk
Hi,
As explained we had a technical issue on the site which caused a delay with dispatching orders, we did notify of the delay with a large red banner on the checkout page explaining the issue and a dispatch date just above the delivery service choice at checkout. Again we are very sorry if you missed both these. As this was notified at the time of checkout we were unable to refund a delivery cost. We did give you the option to cancel your order. Your order was dispatched Wednesday morning for you.
Again we are very sorry about the inconvenience that was out of our control.
FALSE DELIVERY INFO
Paid 5.95 for next day delivery, 4 days later they still haven’t sent the package. Asked for a refund for the delivery charge and they refused. Will not be using again
3 August 2022
Unprompted review
Reply from NextDayVapes.co.uk
Hi,
As explained we had a technical issue on the site which caused a delay with dispatching orders, we did notify of the delay with a large red banner on the checkout page explaining the issue and a dispatch date just above the delivery service choice at checkout. Again we are very sorry if you missed both these. As this was notified at the time of checkout we were unable to refund a delivery cost. We did give you the option to cancel or we could offer you a free bottle of eliquid to ease the matter, as we didn't get a reply from you we went ahead and dispatched your order along with the free bottle. Your order was dispatched yesterday morning for you.
Again we are very sorry about the inconvenience that was out of our control.
Happy with Juice good price
9 July 2022
Excellent service and very fast
Excellent service and very fast , would of been a 5* if there was more flavours and not out of stock
6 July 2022
Excellent site and value for money
Excellent site and value for money. Great range of products and fast delivery
5 July 2022
Absolutely horrible experience!
Absolutely horrible experience!! Their website is misleading and delivery options totally unclear!! Never again will I order from them. Customer service is a joke!!
UPDATE
Then they have the audacity to blame ME the customer who is disabled!!!! What a load of crap!!
2 July 2022
Unprompted review
Reply from NextDayVapes.co.uk
Hi Shanin, Again please accept our apologies for any confusion. After you initially contacted us about your issue where you chose the wrong delivery option which was clearly stated during checkout including dispatch date and delivery times we gave you the opportunity to cancel the order and you decided not to. In addition we got your parcel to you faster than expected (next day) and dpd attempted delivery for you on the day you wanted and the attempt failed as you were not there to accept the package. We have made every attempt to meet your expectations and more but you still decide that the service you received is not good!
Great service and great tasting juice,
3 May 2022
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