The text received said that the fitter would arrive at 1430 - he arrived at 1230. When the fitter arrived he immediately informed me that the kit had the wrong connector. I rang and received the correct connector, but I had to wait about 2 weeks for a fitting: I requested a morning appointment as I would be absent from 1pm. The day before they texted me to say the appointment would be pm! I had to cancel this and accept a further 2 weeks delay! There has been no apology for this treatment or any effort to make up for these errors. Use this service at your peril!

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