I would rate NO STAR IF it would let me. Returning is basically not going to happen! Ordered bra it was very very small size chart is absolutely wrong told me they don't allow refunds even though am r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Take your money and leave you alone! I placed an order on February 1, 2022, and they accepted payment. The date is now March 15, 2022. I have not gotten a tracking number after many attempts to contac... See more
Complete Sham…. I ordered feb20th, still haven’t received a confirmation of purchase or tracking. Since Friday March 4th customer services has been saying they are urging the partner to overnight my o... See more
Straight comb very cheap and inferior product. Notified company day after received product. I requested a refund. They emailed me a paragraph that I was not interested in, all I wanted was to return p... See more
Company details
Written by the company
We believe that everybody deserves to find their perfect hue. New Top Deal honors all women, and we aspire to be a continuous companion on all of their adventures - in all of their important moments.
Contact info
1309 Coffeen Avenue STE 1200, 82801, Sheridan, United States
- support@newtopdeal.com
- newtopdeal.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never received my order. Still getting chared.
I ordered hand warmers. never received them. Yet I am still getting charged.
I ordered shoes
I ordered shoes. They are not true to size. It took a long time to get them about 8 weeks. I have ordered other things off of Facebook ads and was satisfied. But this time they are giving me the runaround to return them. Sorry this was a bad experience and makes it hard on those who are reputable.
Absolutely highway robbers
Absolutely highway robbers. The items they sell come out of China. It takes weeks to get your item and then it doesn't work. I paid $100. for a totally useless hair dryer and they don't respond to complaints.
Defective, NO RETURN IF ON SALE (everything is on sale here) DONT ORDER ANYTHING BEFORE READING THESE REVIEWS....Tim
Ordered a Blow Drying and the cord is so short you can not use without adding an extension cord. Tried to return without even turning it on and since it was "ON SALE" there policy says no returns; you are STUCK with the item. They offered a 20% refund 7 weeks ago and keep using the excuse that their system is shut down! I could never suggest you even consider buying from them...Think everything is defective or mfg incorrectly to avoid patents, or other. The no longer repond to my emails..Took over a month to deliver to not be usable.
Absolute scam do not order from here
This the worst company I have ever…
This the worst company I have ever dealt with. They are truly scamers! When you don't return based on your own policy, that's called stealing! They should not even be in business. I am contacting my bank and BBB about them. Not only the money but the principle of this whole transaction. They should be taken down off the internet!!
PLEASE, PLEASE, PLEASE DON'T BUY FROM THEM 6/6/3023
NEGATIVE 100
I would give them - 5 stars if I could. No communication after they received my money or during shipping. 3 weeks for delivery. The product did not fit as I had hoped so I requested a return. This was their response:
"Hi Nicole
Thank you for your email. We deeply regret the inconvenience caused to you. We totally respect your decision.
In this case, we'll offer you a 40% refund for this order and a 50% discount for the next order. You can keep the old one or give it to someone.
If you still want to return the product, please return it to this address at your postage expense. We will give you a full refund."
It will cost me more than the product cost to ship this back.
DO NOT PURCHASE FROM THEM UNLESS YOU PLAN ON 100% KEEPING THE PRODUCT.
I would rate NO STAR IF it would let…
I would rate NO STAR IF it would let me. Returning is basically not going to happen! Ordered bra it was very very small size chart is absolutely wrong told me they don't allow refunds even though am requesting within the 7days. Told me merchandise had to be damaged in someway. DO Not BUY ANY Product they make it basically impossible to return 🤨
Hair straightener comb
Hair straightener comb
I also ordered the hair comb that was suppose to straighten your hair. They show a video of the process and how to use it the product The product DID NOT work as advertised. It was hard to get the hair between the teeth. I requested a refund and still waiting for a response.
I just read the other customer with the same complaint. I doubt they contact me regarding a refund their policy says contact them within 7 days. The policy also says cannot return used products.
It has been 2 weeks and I just used this flat iron. DO NOT PURCHASE FROM THEM - they are SHODDY!
Hair straightener comb
I ordered a hair comb that was suppose to straighten your hair. They show a video of the process and how to use it the product The product DID NOT work as advertised. I requested a refund They asked me to send photos and gave me the run around and will not refund my money no mater how many time I contact them Very Shoddy company that uses fraudulent advertising to steal your money DO NOT PURCHASE FROM THEM
The bra was cheap and flimsy - don't let you make returns
The bra was cheap and flimsy. I asked for a refund and said refunds are not part of their policy - only to exchange. It was my fault - I didn't read the return policy. That said, who doesn't do returns in this day and age? Will never order from them again.
This website will deceiving describe an…
This website will deceiving describe an item, and send you garbage. Customer Service's best solution to my problem is that I keep the garbage they sent, I get refunded 40%, and then get a 30% coupon towards my next order. DO NOT order from this website.
SCAMMERS
Horrible experience! They steal your money and not deliver what you ordered. Buyer BEWARE it’s a SCAM!!!
Wish I would’ve checked this site before I ordered.
Returns
Site says to attach copy of mailing slip for refund but message unable to attach comes back.Took so long don't remembering ordering.Item looks and feels like horse harness. DO NOT ORDER FROM THEM
Beware they keep your money 💵 & don't deliver merchandise and I ordered the lift bra and the stick one on…
I ordered the bra and the stick one on 12/26/22 and never received since come from China I gave them time. E-mailed them on 2/27/23 cause supposedly package have been in post office since 1/7/23 but this is a lie. Gave me fake tracking number. They sent me a new one and I have never received its in the post office far away. It's a scam. I told them I have reported them on Mail fraud. They told me something was wrong with my address when I receive mail there without problems. Maybe I won't see my merchandise but will warn others about this fraudulent company that keeps your 💰 and don't give your merchandise.
BEWARE…
I had to contact several times to find out the status was almost 3 weeks late. Wanted to cancel customer service would not cancel even though the order had not shipped out. Poor customer service will not order from them again
Very dissatisfied
Very dissatisfied. It's beenover 2 weeks and I still have not received my order. I am contacting American Express to reverse charge. This is ridiculous. I contacted them and never received a reply back. What a learning experience. Stick with what you no.
Buyer beware
Buyer beware! It took over a month to receive the bra. Then I was very disappointed in the quality of this product. The marketing led me to believe that it offered satisfactory support without underwires. That is not the case. The padding is minimal and not sewn in to place. The lace support straps are difficult to hook and wrinkle up under the bosom. Therefore not offering any additional support. I emailed to request a return and refund. Its been another month and no response. I googled to find another means of contact, and discovered the there are no returns or refunds. This should have been posted on the website. Had I done my research prior to ordering, I would have never purchased.
NewTopDeals - TOO SLOW.
I am also very disappointed that it's been almost a month...they've had my money but still, no bra.
Yes, had I realized it would be this long....and unable to get on their support site' or their shipping co. which is called Chukout1 I would not have purchased. It had better come soon, or I'll set Payal onto them!!
Straight Comb not up to my standards
Straight comb very cheap and inferior product. Notified company day after received product. I requested a refund. They emailed me a paragraph that I was not interested in, all I wanted was to return product and receive refund. They never email me back. Very unprofessional. Company lacks what makes a company great. Never, ever will purchase anything from them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







