Just completed a NewtonX survey on Enterprise support and services and it was a thorough review. For once it had a separate section to explain my choices and how I was interpreting their answer selec... See more
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i wasn't getting any response until Dishan tooknthebtime to replay to me, Even providing all the information and like i needed to access my account. WoW, Dishan deserves recognition from his employ... See more
Company replied
I opened an account less than a week ago. By the third transaction of depositing funds into a cold wallet they froze the account and they're holding my crypto random until I answer all 14 questions,... See more
Company replied
Quickly responded to my issue and gave very clear and specific expectations for when I would get a response and how the entire process would work. Helped me feel like I mattered to them and that they... See more
Company replied
Company details
Written by the company
Crypto trading for Canadians, at some of Canada's best prices 🇨🇦 BTC, ETH, ADA, DOGE, SOL, ALGO, HBAR, AVAX and more.
Contact info
Toronto, Canada
- support@newton.co
- newton.co
You should know
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
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Thegreat support answers were fast and with respect…
The answers were fast and with respect 🙏 great experience and the support team fixed my problem so fast
It is not a good platform
It is not a good platform, they blocked my account because Im traveling, already 3 days I can not use my money I can not do any tradings nothing.I already have lost 50% of my profi because of them. I did the verification several times all went good, but still they said you have to go back to canada to trade. My account is in Canada and my other platform the same, but they taken advantage of me. I requested to close my account and return me my funds 3days Im waiting for response. They start asking very personal questions which country will u travel?, how long you will be staying?? in each country??, well, i dont know its my personal live.!!!!!I will never use this platform and I do not recommend it to anybody. ull be in huge stress with them.
Newton has excellent customer service…
Newton has excellent customer service and great communication. Also extremely prompt. Thank you very much Dishan!
I really like this platform and its…
I really like this platform and its ease of use to fund, withdraw and make purchases.
I recently had a verification issue, and Dishan was a huge help in getting me sorted quickly. I really appreciate the clarity with which he was able to walk me through resolving my issue.
I fully recommend Newton for trading and staking.
Operational Efficiency and Quick Turnaround Time
They were swift in their response to bringing the funds back to my account, after I had accidentally sent them to the wrong address. Their teams are very well connected with one another and are able to coordinate effectively and efficiently.
I encountered so many issues about my…
I encountered so many issues about my Newton account. but Dishan help me out from the start to finish such a good person. I have a very good experience here in Newton and highly recommend two thumbs up.
Randy was so swift and the BEST
Randy was so swift to investigate and reply to my ticket.
So valuable to me as the issue was resolved before my bus ticket's transfer time expires.
Still learning about the WORLD of crypto
Hello I am still learning about the world of crypto. The customer service I received from the NEWTON team has been very helpful.
When I ask questions they reply with detailed answers and answers my inquiries. Hats off to the NEWTON team.
Lacks newest crypto opportunities
The exchange works well enough... it just doesn't have enough of the new crypto coins available. Seems stagnant in an industry where money can be made by being agile and having access to the newest "coins" of the day.
I dealt with a fella named Randy & he…
I dealt with a fella named Randy & he was helpful & professional

Reply from Newton
Francis is amazing and has helped me a…
Francis is amazing and has helped me a lot with all my questions. Deserves a raise ❤️

Reply from Newton
Very helpful
Very helpful. Contacted support and they replied to me the fastest i have ever seen. And solved my issues.

Reply from Newton
Superb Customer Service!
Francis was remarkable in assisting me when I had trouble with resetting my 2FA.
I'm particularly impressed by timeliness and the detailed information that was given to get my situation resolved.
Keep this up and I'll forever be a client! Happy New Year :)

Reply from Newton
Newton.co are scammers!!!
Was trading crypto on Newtons platform. Then one morning at 3:30am all my coins where taken and put into a wallet that was not mine. All $3000.00 gone. They said I probably took it out and forgot. Then they accused me of being a fraudster so they locked my account w money still in it. Not one person has called me!! #Scammers

Reply from Newton
Great service with quick response
Great service with quick response

Reply from Newton
Saif
Saif, was very prompt, responsive and professional when helping me deal with my login issue. Thank you so much.

Reply from Newton
The quick response and I was well given…
The quick response and I was well given instructions on how to solve my problem, and I applied it,it work perfectly.

Reply from Newton
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