New Skills Academy Reviews 

3,366
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly appreciate the enormous selection of informative online courses, finding the platform extremely easy to navigate and perfectly flexible for studying around a busy daily schedule. Many learners really enjoy the clear structural design and engaging learning materials, which consistently help them acquire new knowledge and successfully build useful practical skills. However, some customers also noted frustrating experiences regarding unexpected automatic subscription renewals and ongoing difficulties when attempting to cancel payments. A small number of people felt that certain course contents were far too basic or outdated, especially considering the overall price paid.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Product

Reviewers highlight positive aspects of product, noting that there is an excellent selection and a wide... See more

Website

Consumers experience mixed feelings regarding the website, reflecting a high level of disagreement. Many... See more

Subscription

Reviewers mention ambiguous feedback about subscription, as opinions are heavily divided. Many consumers... See more

Price

Customers had ambiguous experiences with price, reflecting both strong appreciation and deep frustration.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to navigate site. Plenty of course choice, whether it's to broaden knowledge or to gain a first insight. That said I do wonder how often content is updated, as some can be a little outdated (legi... See more

Rated 4 out of 5 stars

Decided to take a marketing course to firm up some of my knowledge. It was really worthwhile. I enjoyed using the newskills platform and found it really rewarding when I completed the course and got m... See more

Rated 4 out of 5 stars

Great variety of courses whether up-skilling IT knowledge or looking for a new direction of employment. Plus that you can do more than one at a time to combine up-skilling and learning something new.... See more

Rated 4 out of 5 stars

I really liked the structure of the material, including videos, quizes, and summaries. I found it very informative and interesting. (I just wish I had been able to subscribe for longer but life got... See more


Company details

  1. Education & Training

Written by the company

Join over 675,000 students who have taken one of our 750+ online courses. Study at your own pace and gain a certified qualification

Unlimited Course Access to 700+ courses for only £99 per year!

Written by the company

Find out more on our unlimited offer here - https://newskillsacademy.co.uk/subscription
New Skills Academy - An award winning business
As a family business we are dedicated to first class customer service. Our ethos as a family and as a business is treat everyone with respect and to be honest, helpful and respectful. This ethos has helped us win 6 awards for education, with our proudest moment coming when we won the Natwest Entrepreneur of the Year Awards for Family Business.

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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3.7

All reviews

(3,366)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't waste your money!

I paid for and completed a course on here and then paid a further £15 to have a certificate sent to me. The certificate was paid for on July 1st and it is now September 18th and I still have not received it despite countless emails. Their customer service has been nothing short of abhorrent and I won't be giving them any more of my money!

Not to mention some of what was written in the course I took (Diploma for Animal Behaviour) actually had some false information regarding animals, suggesting giving cats milk when recent evidence shows most cats are actually lactose intolerant and saying that gerbils are bigger than hamsters when that's actually the other way around, etc

18 September 2025
Unprompted review
Rated 1 out of 5 stars

I signed up to new skills Academy for…

I signed up to new skills Academy for one year that as my subscription is now cancelled I can no longer access any of my courses. It does state in their policy that you have a lifetime access to your courses however this is not true as I have no access to any of them anymore there is nothing that I can see that you lose your lifetime access if you have unlimited learning, this has been an absolute waste of money and time on my behalf. They want me to join and pay for another whole year this is very misleading for that reason I’m giving it a very poor review

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Academy for new skills

I stumbled upon this website while searching for an aesthetics course and ended up learning so much more. Their courses were well taught and easy to follow along . I would definitely recommend New Skills Academy to anyone looking for either a new career path or to increase their knowledge base.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing courses

My experience with new skills academy has been amazing. I managed to do so many courses and gain lots of different knowledge on various things. New skills academy has helped me realise what career I’d like to go into. I’ll forever be thankful. I have had to cancel my subscription simply due to other priorities and having to spend money elsewhere. I would highly recommend the subscription though!

15 May 2025
Unprompted review
Rated 4 out of 5 stars

▪︎ Easily accessible

▪︎ Easily accessible
▪︎ Affordable
▪︎ Officially Accredited
▪︎ Easy to understand format
▪︎ Similar format for all the courses
▪︎ Wide variety of courses

22 August 2025
Unprompted review
Rated 5 out of 5 stars

wide variety of courses across multiple industries

I began utilizing the New Skills Academe over a year ago, and I have found the annual subscription to be highly beneficial. The platform offers a wide variety of courses across multiple industries, with no time restrictions on completion, allowing for flexible learning at your own pace. I have completed numerous courses, including some to gain a better understanding of the roles my colleagues perform in a clinical setting. Primarily focusing on the administrative aspects of the organization, this experience has enhanced my ability to provide support in clinical areas when needed.

In addition to benefiting my daily work environment, successfully completing each course and earning a recognized certification has provided a meaningful sense of accomplishment.

I highly recommend New Skills Academy to anyone seeking to expand their knowledge across various sectors.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company, learnt a lot, excellent prices, great options, worth joining and learning with thankyou

22 August 2025
Unprompted review
Rated 5 out of 5 stars

New skills academy

The courses are so informative and interesting,has loads of interesting facts and videos and quizzes,I don’t regret a single second of signing up to this organisation and I renew my subscription every year

22 August 2025
Unprompted review
Rated 5 out of 5 stars

I 100% recommend new skills academy

I have studied on and off with New skills academy over the last 2 years using a variety of their courses and I totally 100% recommend. Studying with new skills academy has helped me develop and further the skills and knowledge I already had and has taught me so much! With all the courses I have done, my CV has grown and I am able to work towards my dream job with having the extra qualifications.

22 August 2025
Unprompted review
Rated 2 out of 5 stars

The courses are interesting and some…

The courses are interesting and some details but it's a little difficult to claim they are great for supporting career pivots. I never received the printed certificates, and the points are similar to those in Duolingo. Personally felt that many of the course were not supportive.

Although on a positive note the inclusivity of the course to listen to the information was useful .
I would not pay for the ultimate subscription again as little value to my choice. But f you just want to learn a small snippet of something without a full recognized qualification then sure.
You would be better going to Coursera or something similar

12 June 2025
Unprompted review

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