I was a little skeptical to order medication online. I had heard bait and switch issues with other companies. Your pricing was exactly what I was told, no high pressure sales. As for the renewals came... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using NewSelf’s weight loss medication program, and I have to say, it’s been an incredible experience! The pricing is really affordable, which made it easy for me to commit. Signing up was... See more
Company replied
The price was very reasonable. I felt that the doctors that were in charge of my prescription really wanted to know how I was feeling and doing. I am getting ready to find out how to do a maintenance... See more
Company replied
Fantastic service, great value, and the best packed/shipped meds I've seen - great attention to detail. I've had other telehealth shippers have meds arrive with burst ice packs. NewSelf always arrives... See more
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Company details
Written by the company
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
Contact info
521 5th Avenue, 17th Floor, 10175, New York, United States
- 8554953111
- support@newself.com
- newself.com
4.4
Excellent
2K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Quick but shipping an issue
Quick, thorough, and easy!
Unfortunately my medication had a shipping delay and arrived 4 days later than planned and hot. Trying to get some resolution with customer service now. I'll update!
28 April 2026
Reply from NewSelf
Thank you for sharing your experience.
Very easy to find information…
Very easy to find information throughout the process. Quick follow up and delivery.
29 April 2026
Reply from NewSelf
Thank you for sharing your experience.
Reply from NewSelf
Thank you for your feedback!
We’re glad to hear you’ve had a great experience with both our pricing and customer service.
Great product…
Great products have been very effective for me. Prompt service delivery. Always available assistance when needed for questions or concerns. Price is reasonably affordable.
29 April 2026
Reply from NewSelf
Thank you so much for your kind words!
We’re glad to hear the products have been effective for you and that you’ve had a smooth experience with delivery and support. Providing reliable service at a fair price is exactly what we aim for.
Great product and fast shipping
Great product and fast shipping. Comes with everything you need
29 April 2026
Reply from NewSelf
Thank you for your feedback!
We’re glad to hear you’re happy with the product and that everything arrived quickly and complete.
NewSelf has helped to to lose and…
NewSelf has helped to to lose and maintain a 60lb weight loss. I look and feel better, reduced my need for blood pressure medicine and NSASiDs which I almost took daily for pain. The process is easy and the program works.
29 April 2026
Reply from NewSelf
Thank you so much for sharing your experience!
A 60 lb weight loss is an incredible achievement—congratulations.
We’re so glad to hear you’re feeling better and that the program has made such a meaningful difference for you. It means a lot to be part of your journey.
I was scared to do anything online
I was scared to do anything online, but I'm glad I did. The process was very quick and after they looked over my medical history the process was very fast. After checking other online med places like Ro, and Hers I'm happy with the pricing.
29 April 2026
Reply from NewSelf
Thank you for sharing your experience!
We completely understand the hesitation with trying something online, so it means a lot to hear the process felt quick and comfortable for you.
We’re glad you found value in our pricing and appreciate you trusting us!
Reply from NewSelf
Thank you for your feedback! Syringes should typically be included with your order, so we’re sorry to hear they were missing.
Please reach out to our support team and we’ll make sure this gets resolved for you right away.
5 stars to the team
I give them 5 stars because I had a glitch when ordering (not a NewSelf issue) but only way to resolve was NewSelf helpdesk and they were amazing. The issue was resolved and they stayed on the line to make sure everything completed. Great job.
29 April 2026
Reply from NewSelf
Hi Chris!
We really appreciate your kind words—thank you! Even though the issue wasn’t on our end, we’re glad our team could help get everything resolved smoothly. Staying with you through the process is what we’re here for!
I believe your company is honest
I believe your company is honest, dependable, and striving for a good customer experience. I am totally satisfied with the process and results.
Thank you,
KG
29 April 2026
Reply from NewSelf
Thank you so much for your kind words, KG!
We truly appreciate your trust in us and are so glad to hear you’ve been satisfied with both the process and your results. That’s exactly what we strive for every day.
The process was quick and easy!
The process was quick and easy. The approval was fast! I am waiting on my Trizepatid to arrive Friday!
29 April 2026
Reply from NewSelf
We appreciate your review! Happy to hear everything was smooth and fast from start to finish. Hope your delivery arrives right on time—let us know if you have any questions once you begin!
Reply from NewSelf
Hi Gary. We appreciate your review!
Let us know if you have any questions once you begin!
The response from the Dr
The response from the Dr. was very timely as was the prescription process. It looks like the shipping is a 2 day turn around. Communication so far is also bood
29 April 2026
Reply from NewSelf
We really appreciate your feedback! Happy to hear everything—from the doctor’s response to the prescription process—has been quick and efficient. And glad our communication has been helpful along the way!
Good pricing, no hassle delivery and concerned Physicians that take your questions seriously.
The price was very reasonable. I felt that the doctors that were in charge of my prescription really wanted to know how I was feeling and doing. I am getting ready to find out how to do a maintenance dosage as I have lost my 40 lb and do not wish to lose any more. I have been very pleased overall and would recommend new self to anyone who wanted to try the semi gluten lifestyle. I never had to worry about running out because it was always Timely.
19 February 2026
Reply from NewSelf
Hi Gwen!
Thank you so much for sharing this! We’re really glad to hear everything—from signing up to how you’re feeling now—has been such a positive experience. It means a lot that you’ve recommended us to your friends and family. We’re excited to keep supporting you on your journey!
Quick shipment
Quick shipment, but we had not meant to enter into a contract. When we contacted them about this, our money was promptly refunded. Would recommend based strictly on customer service
21 April 2026
Reply from NewSelf
Hi Branna!
Thank you for your feedback! We’re happy to hear the issue was handled promptly and that our team could assist with your refund. We always aim to make things right and appreciate your recommendation.
Reply from NewSelf
Hi Stephanie!
We really appreciate your thoughtful review.
Congratulations on your progress—that’s amazing. We’re so glad you felt supported by our care team and that the process has been smooth and reliable throughout. We’re here to help guide you through your maintenance phase as well!
Three months in and feeling great!
It was easy to complete the intake process and my medication shipper out quickly. I have felt supported and I've lost 18 lbs in three months. Pricing has remained the same as my dose has increased.
28 April 2026
Reply from NewSelf
Hi Jennifer!
Thank you so much for sharing your experience! We’re glad the intake process was easy and that everything shipped quickly. Losing 18 lbs in three months is an amazing accomplishment—congrats! We’re happy to hear you’ve felt supported every step of the way.
I have only positive things to say…
I have only positive things to say about NewSelf. They've been very easy to deal with.
28 April 2026
Reply from NewSelf
Hi Teresa! Thank you so much for the kind words! We’re really glad to hear you’ve had such a positive experience and that everything has been easy to navigate. We appreciate your support!
Scam
Scam! This does not work. They will bind you into a membership and you will be denied the opportunity to cancel. Overall terrible experience. Costing over $900 for fake products.
10 April 2026
Unprompted review
Reply from NewSelf
The agent posting this review declined to provide information that tied them to a legitmate experience with our company.
easy process
Getting approved and the medication delivery is easy. The directions are a bit confusing. I only know what to do because my husband is taking the shots.
28 April 2026
Reply from NewSelf
Hi Linda! Thank you for your feedback! We’re really glad to hear the approval and delivery process has been easy. We also appreciate you pointing out the confusion around directions—that’s something we’re actively working to improve. In the meantime, our team is always here if you need any guidance
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