Newrest Family Funerals Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The service at Newrest Funerals truly impressed me with its outstanding quality. Throughout the entire process, I received constant updates about the arrangements, and the team offered incredible supp... See more

Company replied

Rated 5 out of 5 stars

From the first phone call and through the entire process, Wendy our liaison was professional and efficient at all times. However, her caring and gentle approach is why I would recommend her over and o... See more

Company replied

Rated 5 out of 5 stars

Wendy was amazing when we lost my Aunt, I had no idea what to do or how to do things and she talked me through everything and arranged everything that my aunt had asked for x highly recommend xx

Company replied

Rated 5 out of 5 stars

My wife & I were married for 59 years and she passed away on 5th March. As you can imagine I was devastated and didn't know what to do. I was given Wendy's contact details and she was absolutely fanta... See more

Company replied

Company details

  1. Funeral Director
  2. Cremation Service
  3. Funeral Home

Written by the company

We are a family run Funeral Directors offering high quality, affordable Funerals across England and Wales. We offer a full range of funeral services including Direct Cremation, Simple Cremations, Traditional Cremations and a full range of burial services. We are here for life's most difficult moments, for a goodbye that fits with your budget. Direct Cremation is £1,195.00 which includes the cremation fee and return of the cremated remains if required. Our Simple Cremation is £2,550.00 which includes a Celebrant to officiate the service. Our Traditional Cremation (hearse & bearers) is £2,975.00 which includes a Celebrant to officiate the service. Burial packages start from £900.00. Our packages are designed to ensure that your family has all the essential elements to provide you with that perfect final goodbye. We also offer visual tributes, webcasts, funeral flowers, Order of Service and a full range of memorial options including caskets, jewellery and more. Call one of our team today for guidance, support and advice when you need it most. 0800 111 4971 We are available 24 hours a day, 365 days a year


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

The service at Newrest Funerals truly…

The service at Newrest Funerals truly impressed me with its outstanding quality. Throughout the entire process, I received constant updates about the arrangements, and the team offered incredible support. Their dedication and expertise were evident in everything they did. A special shoutout to Wendy for her amazing efforts. I wholeheartedly endorse this company, as the entire experience was serene and seamless.

31 December 2025
Unprompted review
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Reply from Newrest Family Funerals

Thank-you for your kind words.

Rated 5 out of 5 stars

Wendy was amazing

Wendy was amazing, from that first phone call all the way through to the last. Nothing was too much trouble and I felt the my beloved husband was being well looked after.

So much care and thoughtfulness and I knew from the
very beginning of his journey that he was in safe gentle hands.

Thank you Wendy and all your team.

7 October 2025
Unprompted review
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Reply from Newrest Family Funerals

Thank-you for your lovely review, it means a lot to us.

Rated 5 out of 5 stars

Highly recommend

Wendy was amazing when we lost my Aunt, I had no idea what to do or how to do things and she talked me through everything and arranged everything that my aunt had asked for x highly recommend xx

22 October 2025
Unprompted review
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Reply from Newrest Family Funerals

Thank-you for your kind words, much appreciated.

Rated 5 out of 5 stars

Excellent, caring support

From the first phone call and through the entire process, Wendy our liaison was professional and efficient at all times. However, her caring and gentle approach is why I would recommend her over and over again. Her response time to messages was excellent and nothing was left untouched and cared for. Thank you for all you did for us at this extremely difficult time.

12 November 2025
Unprompted review
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Reply from Newrest Family Funerals

Thank-you for your lovely review, it is much appreciated.

Rated 5 out of 5 stars

Newrest were fantastic from start to…

Newrest were fantastic from start to finish. Everyone we dealt with from Wendy in the office to the lovely gentlemen who came and collected our mum's body, was kind, dignified and respectful. They communicated well throughout and were always on hand when we had a query. They made the whole process easier to manage and more bearable at what was a very difficult time. I would have no hesitation in recommending them.

23 June 2025
Unprompted review
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Reply from Newrest Family Funerals

Thank-you for your kind words, was an honour to assist you and your family.

Rated 5 out of 5 stars

Newrest - better than the res

My wife & I were married for 59 years and she passed away on 5th March. As you can imagine I was devastated and didn't know what to do. I was given Wendy's contact details and she was absolutely fantastic. I have told my sons to contact her when I go and have no hesitation in recommending Newrest Family Funerals. Maurice Irving

6 March 2025
Unprompted review
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Reply from Newrest Family Funerals

Thank-you for your kind words and for choosing us to assist in your late wife's funeral arrangements.

Rated 5 out of 5 stars

A Class Service

The experience with this business was amazing.
My mother passed away at the end of March and we had an "A Class" support.

Wendy at this business gave us some special support was amazing - she was always calm and supportive and ensured that the journey went perfectly.

31 March 2025
Unprompted review
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Reply from Newrest Family Funerals

Thank-you for your lovely review.

Rated 5 out of 5 stars

Great service from start to finish

Our mum passed at the beginning of the year and she had told us she wanted direct cremation. I found Newrest online and was surprised at how cost friendly their service was in comparison to many others especially the more well known companies. We were a little sceptical at first, but we needn't have worried. From the very start we knew we were in safe hands. Wendy was excellent all the way through and kept us informed at every step. We couldn't fault it. With probate and so many other things to deal with, having the funeral arrangements taken out of our hands was a blessing.
Highly recommended - very reasonable costs, good communication and very respectful, from the initial enquiry right up until the lovely gentleman came to the door and delivered the ashes. Even that was done in a professional and respectful manner.
Thank you Wendy and your team. We are very grateful and would not hesitate to recommend you to others looking for online cremation.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, Expert and Cost Friendly

Excellent, Expert and Cost Friendly
We purchased a Simple Funeral from New Rest after my Mother passed away.
New Rest were more cost effective than almost any other Funeral Director company, they offered more and were superb in every way. It's almost like they exist to help rather than profit. They handled everything with excellence and consideration. I just needed to focus on the things outside the funeral. They handled the rest. Absolutely recommended.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Truly Special Experience

The service I received from Wendy and the team was phenomenal. Her attention to detail and care was truly touching. They went above and beyond to ensure my sister’s send off was special. I particularly want to send my heart filled thanks to Philippa the celebrant for her calm, respectful and beautiful manner in which she conducted the service.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

I cannot thank Newrest enough.

I cannot thank Wendy, from Newrest, enough. I recently lost my father and this was the first time I had to arrange a funeral and I was so lost and overwhelmed with it all. Wendy was compassionate, kind and supportive and gave advice every step of the way. She helped me greatly and I would recommend Newrest to everyone. At first I was apprehensive about using an online funeral director because I worried that there wouldn’t be that personal connection, but I was wrong. Thank you Newrest for helping me during one of the worst times of my life and giving my dad the best send off we could have asked for. I am forever grateful.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Wendy made everything easy

Wendy made everything easy, she kept me updated on everything. They treated my uncle with respect. I would definitely recommend them. They even deliver the ashes to me. Competitive prices also.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Sensitive and professional

Wendy was compassionate without being patronising. She was excellent in her communication and the service provided was straight forward and sensitive.
I would have no reservations in recommending Newrest to others

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service absolutely brilliant

Great service absolutely brilliant and really good value. Couldn't ask for more. So pleased I found Newrest after trying to deal with the greedy idiots in several local funeral directors. Highly recommended can't fault Newrest.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding and Professional Funeral Services at Newrest Family Funerals

I would like to express my gratitude for the exceptional and professional manner in which Wendy Smith, the Funeral Manager at Newrest Family Funerals, organised the funeral service for my late brother from overseas. From the very beginning, Wendy demonstrated an unparalleled level of honesty, sympathy, and attention to detail, ensuring that every aspect of the service was handled with the utmost care and respect.

Despite the challenges of managing the arrangements remotely, Wendy made the entire process seamless and stress-free. Her compassion and professionalism were evident in every interaction, and she was always available to address any concerns or questions I had.

For anyone seeking funeral services, Newrest Family Funerals is a trusted provider, delivering a dignified, respectful, and impeccably organised experience.

12 August 2024
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Reply from Newrest Family Funerals

Thank-you for your kind words. It was my absolute pleasure to be able to assist you and your family at such a difficult time.

Rated 5 out of 5 stars

I have been blown away with the…

I have been blown away with the exceptional service provided by Newrest Funerals. I was kept updated at all times with the plans and supported by the staff. Everything was done with passion and professionalism. A huge thank you to Wendy. I would highly recommend this company. The whole process was very calm and smooth.

29 August 2024
Unprompted review
Newrest Family Funerals logo

Reply from Newrest Family Funerals

Thank-you for your kind words. It was our honour to assist you and your family at this difficult time.

Rated 5 out of 5 stars

Professional Funeral Company

I have been totally blown away by the professionalism and care Newrest Funerals have shown their families. In particular Wendy is kind and compassionate, and always goes the extra mile to really make a difference to families who are dealing with their grief.

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Wendy has organised 2 funerals for…

Wendy has organised 2 funerals for me.my mams and my dads.both times she gave 100percent.she is caring has a lot of empathy and takes the stress out of what can be a very stressful time.i would recommend Newrest to anyone who wants a smooth experience.thank you Wendy I and my family are extremely grateful for all you done for us as u made my parents proud on both occasions

7 May 2024
Unprompted review
Newrest Family Funerals logo

Reply from Newrest Family Funerals

Thank-you for your kind words, they truly mean a lot to us. We are grateful for the opportunity to have been there for you and your family during such a difficult time.

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