I've gotten into the groove with new orders for similar but updated User's Guides for my software project. The experience is seamless. I work on my project, print a couple of home proofs for editing,... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Very happy with by Newprint experience. They were responsive and eager to make sure I was happy with my print job. There was some font fading in my initial mock-up and they were super helpful in troub... See more
Company replied
Exceptional value and a very smooth process! I recently used New Print for the first time after doing extensive price research, and they are easily the best "bang for your buck" in the industry rig... See more
I was very impressed with the quality and speed of service, especially during this busy election period. Having a printing service available in Ottawa was a huge help, since all the providers in Gatin... See more
Company replied
Company details
Written by the company
As a premier online packaging and printing company, we offer the largest selection of products, expert customer service, and outstanding quality all backed by our satisfaction guarantee. We may provide printing, but we do so much more than that. One of our goals is to make your life easier and help you to be more effective and efficient as you do business. In order to do this, we have expanded our services beyond printing. The services we offer presently include: Commercial Printing, Graphic Design, Direct Mailing and Variable Data Printing, Special Fulfillment Requests and Multiple Shipments, Packaging and Labels and we are indeed, environmentally friendly.
Rest Assured!
Free artwork inspection with every order
Every order is manually inspected by a pre-press technician and will let you know if any corrections need to be made before printing. Choose from a digital or a hard copy proof before you print!. Your approval is always required before printing.
Contact info
25-2450 Lancaster Road, K1B 5N3, Ottawa, Canada
- 18776391286
- marketing@newprint.ca
- newprint.ca
4.8
Excellent
4K reviews
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Reply from Newprint
We’re really happy to hear you had an excellent experience—it means a lot to us. Feedback like yours reminds us why we do what we do. We’re lucky to have supportive customers like you, and we can’t wait to serve you again soon!
Great quality, and service...
The representative for my account is quick to respond and provide solutions. My orders are expedited quickly and the overall quality is good. The only room I see for improvement is colour consistency. Sometimes my labels are slightly lighter when I prefer them darker.
11 July 2025
Reply from Newprint
Hi! Carolyn. Thank you so much for the great feedback! We’re really glad to hear you’re happy with the quality, service, and how quickly your orders are handled and it’s great to know our team’s responsiveness is making a difference. We truly value your input and appreciate you taking the time to share your experience with us. Again thank you for your continued support. We’re lucky to have customers like you and look forward to your next order!
Second time using newprint’s services
Second time using newsprint’s Services and I’m extremely happy with the product and shipping.
9 July 2025
Reply from Newprint
Hi! Mike. Thank you so much for your continued trust! We’re thrilled to have you back and happy to know your second experience with Newprint met your expectations from product quality to smooth shipping. Your feedback means a lot and motivates us to keep delivering exceptional service and results. We look forward to your next project!
Bookmarks - review
Bookmarks arrived promptly and template for the design was easy to use.
7 July 2025
Reply from Newprint
Hi! Michelle, We’re happy your bookmarks arrived on time and that the design template worked out smoothly for you. We always aim to make things as easy and hassle-free as possible, so it’s great to know it hit the mark. Really appreciate your support, and we’d love to work with you again soon!
Reply from Newprint
Hi! George. Thank you so much for the amazing feedback! We’re beyond happy to hear that you were impressed with the fast turnaround, quality of our work, and service. Knowing we hit the mark for you truly means a lot. We take pride in delivering top-notch results, and hearing this from a valued customer like you keeps us motivated to keep doing great work. Can’t wait to serve you again soon!
Product arrived on time and the…
Product arrived on time and the customer service was excellent!
27 June 2025
Reply from Newprint
Hi! Allyssa. Thank you for your valuable feedback.
We’re pleased to know that you were satisfied with the turnaround time, the quality of our work, and the level of service you received. Providing excellent service and top-quality results is always our priority, and your appreciation truly reinforces that commitment. We look forward to working with you again.
everything was perfect
everything was perfect, from the ordering , proofing, payment and delivery by ups.
quality is excellent as usual. very impressed as always. well done.
29 June 2025
Reply from Newprint
Hi! Jeff. Thank you for sharing your experience. We're really happy to hear that everything from ordering and proofing to payment and delivery went perfectly. It’s incredibly rewarding to know we’ve hit the mark again. Feedback like yours truly reminds us why putting our customers first matters. We can’t wait to work with you on your next project!
Reply from Newprint
Hi! Adnan. Thanks so much for the great feedback! We're really glad to hear you were happy with the quality and it’s something we take a lot of pride in. Your recommendation truly means a lot to us. We appreciate your support and look forward to working with you again soon!
Item turned out great
Item turned out great, showed up quickly. This is my preferred company to purchase from as I feel comfortable to call or email with any questions and always get a friendly response and help.
27 June 2025
Reply from Newprint
Hi! Bobbie. Thank you for sharing your experience! We're absolutely thrilled to hear that the item turned out great and arrived quickly. It’s even more rewarding to know you feel comfortable reaching out to us anytime and consider us your go-to company. We truly appreciate your continued trust and support. It means a lot to have you as one of our loyal customers, and we can’t wait to help with your next project!
Reply from Newprint
Hi! Stefan. Thanks so much for sharing your experience! We're glad to hear you were impressed with our service and that your order was completed ahead of the promised lead time. Your satisfaction means a lot to us, and we truly appreciate your trust. Feedback like yours reminds us why putting customers first matters. We’re excited to welcome you back for your next order
Great Value
As usual, great quality, printed as expected and quick delivery at a fair price.
25 June 2025
Reply from Newprint
Thank you for your thoughtful feedback. We’re pleased to know that the quality, turnaround time, and pricing continue to meet your expectations. Your satisfaction is very important to us, and it’s always a privilege to support your projects. We truly value your continued trust and look forward to serving you again soon.
Easy to use website and quick turn…
Easy to use website and quick turn around! Thank you!
19 June 2025
Reply from Newprint
Hi! Paula. Thank you for the wonderful feedback! We’re so glad to hear that you found our website easy to navigate and appreciated the fast turnaround. Your satisfaction means the world to us! Feedback like yours inspires our team to keep delivering top-notch service and quality products. We truly value your support and look forward to serving you again soon!
Softball Trading Cards
I designed trading cards for my softball team. Uploading the images was so easy. I received the finished product in a timely manner. And they turned out amazing.
20 June 2025
Reply from Newprint
Hi! Sarah. Thank you so much for sharing your experience with us! We’re delighted to hear that designing your softball team’s trading cards was a breeze and that the final result exceeded your expectations. It’s always our goal to make the upload process simple and stress-free and knowing you received your order on time and loved the outcome truly means a lot to us. Your feedback is incredibly valuable, and we’re grateful for your trust and support. We can’t wait to work with you again on your next project!
Reply from Newprint
Thank you for the 5-star A++ rating. We truly appreciate your positive feedback and are pleased to know that your experience working with us met your expectations. At Newprint, we are committed to delivering high-quality products and reliable service, and it’s always rewarding to hear that our dedication are making a difference. We value your continued trust and look forward to supporting your future print needs.
Reply from Newprint
Thank you so much for choosing Newprint and even happier to know you were impressed with both our product quality and speedy delivery. It means a lot to have earned your trus and your support and satisfaction are what drive us to keep delivering excellence. we can’t wait to welcome you back for your next project
Newprint was 100% great experience
Newprint was a great experience. They helped me via phone and email to finalize my project. The printed books are fantastic! I will gladly use them again for my printing needs.
12 June 2025
Reply from Newprint
Hi! Jonathan. Thank you so much for sharing your experience with us! We’re happy to hear that your experience with Newprint was 100% positive. It was truly our pleasure to support you throughout the process and help bring your project to life. Feedback like yours is reminder to always putting our customers first and delivering quality every step of the way. We look forward to working with you again and providing another outstanding experience on your next project!
Satisfied
I was a little nervous since there were no updates until shipment, but the speed and quality were good overall. There were a few scuff marks and spots on some of the papers, but there were a few extra sheets, so it was no big deal. Thank you!
11 June 2025
Reply from Newprint
Thank you so much for your honest feedback! We truly appreciate your support and are happy to hear that you were satisfied with the speed and overall quality of your order. We understand how important timely updates are and will definitely take note of your comments. Thanks again for choosing us, we’re excited to welcome you back on your next order!
Reply from Newprint
Hi! David. Thank you for sharing your experience. We're delighted to hear your overall experience was excellent. Your satisfaction means everything to us. Feedback like yours is a great reminder that putting our customers first truly makes a difference. We appreciate your support and look forward to serving you again.
Train Book
My experience with Newprint was completely satisfactory. Your staff were very helpful and the product more than met my hopes.
29 May 2025
Reply from Newprint
Hi! Zak. Thank you for sharing your experience with us! We’re truly happy to hear that your experience was completely satisfactory and that your Train Book turned out even better than expected. Your satisfaction means a great deal to us, and we genuinely appreciate your support. We look forward to collaborating with you on your next order and ensuring an exceptional experience once again.
Easy, fast and professional
The easy to follow format on the website was very nice. I also liked the follow up with finish product before completing the order and the very fast response and customer service.
2 June 2025
Reply from Newprint
Hi! Chris. Thank you for sharing your experience with us. We’re pleased to hear that you found our website’s format easy to navigate and that our follow-up process enhanced your overall experience. Delivering prompt, professional customer service is a core part of our commitment to quality, and we’re glad it met your expectations. Your satisfaction and continued support are truly appreciated. We look forward to serving you again soon.
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