New Nordic UK Reviews 

430
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

Bought Melissa Dream manufactured by this company. Took one tablet hours ago. Woke me up instead of helping me to sleep and has given me a headache. I'll never take another one. I'm taking straight b... See more

Rated 5 out of 5 stars

First of all I was pleasantly surprised to see that delivery is free for any order. Also impressed by the opportunity to subscribe for 20% discount. The website is very informative about the prod... See more

Rated 5 out of 5 stars

Received my first order from Nordic in record time. Package was sealed and delivered with care. Early days on the Apple Cider tablets but so far so good. I wanted to avoid tooth enamel erosion with t... See more

Rated 5 out of 5 stars

Love New Nordic, I am a regular customer and their products are fantastic. Delivery is excellent via Royal Mail. I have recently started taking the collagen sachets and have already noticed a differen... See more

Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop

Written by the company

Scandinavian health supplements & beauty products 🌿 | Established 1990. New Nordic is an Award-Winning Scandinavian health and beauty brand with over 30 years of experience in herbal ingredients. We are extremely passionate about the healing power of nature; by specialising in herbal supplements and beauty products based on extensive scientific proof, we can produce pure products that work in harmony with your body. At New Nordic, we strive to develop food supplements that can contribute to a long, healthy, and active life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

430 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(430)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The box was opened in the post and the…

The box was opened in the post and the item was missing.

2 February 2025
New Nordic UK logo

Reply from New Nordic UK

I'm so sorry to read this. This is not our usual service, and as you say, it looks like the package got damaged in transit. Please could you email info@newnordic.co.uk with the details, and our team can take a further look into this for you. Thank you, New Nordic UK.

Rated 1 out of 5 stars

December to 29th January no product no REFUND!!

Ordered a product after one month of "it's bring processed by royal mail" Asked for a refund on 14 Jan..told it will take 10 days..it's 29 Jan still no refund. On the whole customers seem to have received good service. But failed me completely. Why so long to refund a small amount of money. You need to do better..really?

19 December 2024
Unprompted review
New Nordic UK logo

Reply from New Nordic UK

I'm sorry to see your 1-star review. I have taken a look back at your correspondence and can see that our customer service team has been speaking with you via email and has been responding in a timely and helpful manner. I'm sorry that this has not been satisfactory for you. Should you wish to discuss this matter further, please email info@newnordic.co.uk, and we will be happy to help - New Nordic UK

Rated 1 out of 5 stars

Ordered a product via the website and…

Ordered a product via the website and without any communication, a week or so later, the order was cancelled and a refund sent back to my account.

25 January 2025
Unprompted review
New Nordic UK logo

Reply from New Nordic UK

Good Afternoon, I'm sorry to read this. We are unable to locate an order with your username above. If you could please reach out to info@newnordic.co.uk we will be able to look info this further for you - New Nordic UK

Rated 5 out of 5 stars

So helpful

Messaged that I needed order in time for holiday.
Received an immediate reply saying that would be possible.

17 January 2025

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