While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered a contact lens cleaner last month and I still have not received it, it has been showing out for delivery for 3 weeks but on the delivery map, it shows it is in Beijing. Please do not order anything from this company.
Simply because they were attached to FaceBook, I thought it would have been creditable.
I tried to upload a video of unpacking the delivery but the video was too big/heavy in content (over 25MBS+).
My order was for 1 x Vector fully automatic water blaster & 1 x ARP9 water blaster
I received 2 x ARP9 boxes but inside are automatic water pistols.
Shall I send this delivery back to your logistics warehouse PO Box 787, Hounslow TW3 9BN?
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
