Absolutely fantastic! Lovely people. What I loved about the team, everybody was very upfront. Incredible portfolio images and 2 agencies contracts now signed! I am Mature model looking for extra in... See more
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Review summary
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I was absolutely nervous attending this shoot yesterday. Didn’t think I’d be signed up! The make up artist got my make up perfectly! Matching my skin tone! I now have a better idea on applying make u... See more
Company replied
I can honestly say my experience at New Idol Manchester exceeded expectations. The team were fabulous — friendly, professional and so encouraging. The studio itself is stunning and creates such a... See more
Company replied
It was a real pleasure working with such wonderful people, starting with the woman who did my makeup and hair. Marta, who took my photos, was very thorough and helpful. Considering it was my first pho... See more
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Company details
Written by the company
New Idol Models is the UK's Number 1 most trusted Brand and leading Mature and All ages model support service. We are dedicated to providing long-term career strategies, connecting models with top agencies, and offering the tools they need to succeed. New Idol Models is a leading model support platform and not an agency and does not guarantee work, our success comes from identifying aspiring models and providing them with the marketing resources and guidance necessary to excel in the industry. We work with all ages, sizes, and types, firmly believing that with the right support, anyone can thrive. We understand that starting a career in modeling can be overwhelming and confusing. But don't worry, we're here to help. With over 14 years of industry experience advising aspiring models, we continue to support those we believe have real potential until they are signed by an agency or confidently freelancing. At New Idol Models, we provide expert advice on your model potential, help you understand which types of modeling suit you best, and if you're serious about pursuing a career, we'll guide you in creating and building a professional portfolio. We have state-of-the-art studios in London, Birmingham, and Manchester to help you get started. Our clients return to us time and time again because we are transparent and honest from the very start. Our goal is for everyone to walk away happy, with clear direction and confidence in their future. For regular updates on safety, guidance, and industry insights, be sure to follow us on Instagram. https://www.instagram.com/newidolmodel/
Contact info
71-75 Shelton street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02073900457
- info@newidolmodel.co.uk
- newidolmodel.co.uk
4.5
Excellent
615 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can genuinely say that this was one…
I can genuinely say that this was one of the best experiences I’ve had
I had never done this kind of thing before and was very nervous. I need not have worried the experience was amazing the people I worked with on the day from New Idol Models were incredible and made me feel so at ease. In particular I would like to mention the following people who made the day a day to remember
Charlotte, Kirsten, Kim
Amazing
12 April 2026
Unprompted review
Reply from New idol Model
Hi Helen,
Thank you so much for your kind words we really appreciate you taking the time to share your experience.
We’re delighted to hear that your first shoot with us felt so positive and that any initial nerves quickly disappeared. Creating a relaxed, welcoming environment is incredibly important to us, so it’s great to know the team made you feel at ease throughout the day.
Charlotte, Kirsten, and Kim will be absolutely thrilled to hear your feedback — we’ll be sure to pass this on to them.
We’re excited to continue supporting you on your journey, and if you haven’t already, feel free to check out our Instagram to see more of our recent work and success stories. https://www.instagram.com/newidolmodel
Best Wishes,
New Idol Models Team
I arrived early and we got started…
I arrived early and we got started right away. It was a fab experience and everyone was lovely. I am excited to continue with this opportunity and look forward to receiving support to get work as a model.
11 April 2026
Unprompted review
Reply from New idol Model
Hi Gill,
Thank you so much for your lovely feedback!
We’re really pleased to hear you had such a great experience and that everything ran smoothly from the moment you arrived. Our team will be delighted to know you felt comfortable and well looked after throughout.
It’s fantastic to hear you’re excited about moving forward that’s exactly what we aim for. As part of your journey, our aftercare team will be on hand to support you, including guidance on presenting your portfolio and submitting to agencies and opportunities.
With over 12 years of experience in the industry, we’re here to give you the best possible start and ongoing support.
We look forward to seeing how you get on — and don’t forget to check out our Instagram for inspiration and updates!
Best Wishes,
New Idol Models Team
great experience! thank you
I was really excited to get into the studio today I just went with the flow and enjoyed myself. The staff were so friendly and professional and made me feel at ease and I learned lot's too on how to pose. The pictures turned out very well and I did purchase them thank you for your kind words
11 April 2026
Unprompted review
Reply from New idol Model
HI Christine,
hank you so much for your fantastic feedback.
We’re really pleased to hear that you came in excited and were able to fully enjoy the experience — that relaxed, “go with the flow” energy is exactly what helps bring out the best in every shoot. It’s great to know the team made you feel comfortable and supported, while also giving you valuable guidance on posing.
We’re delighted that you loved your images and chose to invest in your portfolio — it’s a powerful step towards opening up real opportunities.
With over 12 years of experience, our focus is always on delivering a professional, confidence-building experience from start to finish.
If you’d like to see more of our recent work and client journeys, feel free to check out our Instagram.
Thank you again for choosing New Idol Models.
Best Wishes,
New Idol Models Team
Reply from New idol Model
Thank you so much for your kind words! 😊 We’re really glad to hear you had a lovely day and a great experience with us. It means a lot, and we hope to welcome you back again soon!
I had a great set of photos but the…
I had a great set of photos but the website and Z card that my £1,900 Gold package promised, never materialised and the Aftercare was virtually non existent. I wrote a good initial review but need to alert others that the promised service did not come about.
20 March 2026
Unprompted review
Reply from New idol Model
Hi Amanda,
Thank you for your feedback, and we’re really pleased to hear that you were happy with your photos — that’s always our top priority.
We’re sorry to hear that you feel the website, Z card, and aftercare did not meet your expectations. These elements are included within your package, however they are part of a structured aftercare process which requires activation and communication following your shoot.
Our aftercare team is in place to guide you through this stage, including portfolio setup, Z card design, and ongoing support with agency submissions. We can see that this process may not have been fully completed in your case, and we would genuinely like the opportunity to resolve this for you.
Please contact our team directly so we can prioritise your account and ensure everything included in your Gold package is fulfilled as intended.
We pride ourselves on over 12 years of experience delivering a transparent and supportive service, and we’re committed to making sure every client receives the full value of what they’ve invested in.
You can also view more of our recent client journeys and outcomes on our Instagram.
We look forward to resolving this for you.
02073900457
aftercare@newidolmodel.co.uk
We look forward to speak to you soon!
Best Wishes,
New Idol Model.
Scam.
Scam.
Use of bully tactics to buy riduculously expensive photos.
Promises of contracts but no contact after being initially hounded.
Contacted by agencies requiring deposits.
Stay clear.
28 March 2026
Unprompted review
Reply from New idol Model
Hi,
We take reviews very seriously, however we do not recognise this as a genuine customer experience and have been unable to match these claims to any client within our system.
As a result, this review has been formally reported and flagged for investigation.
For clarity, New Idol Models is a portfolio and modelling support service. We do not guarantee modelling work or contracts, and this is clearly communicated before and during every client experience. All purchases are made voluntarily, with full pricing transparency provided on the day.
If you believe this review relates to a genuine visit, we ask that you contact us directly with your full name and appointment details so we can investigate thoroughly.
Kind regards,
New Idol Models Team
Beautiful make up and hair
Amazing experience, beautiful makeup and hair by a lovely lady Maggie. It was my first photoshoot and it was so much fun.I loved my pictures.Very professional studio. Highly recommend!
7 February 2026
Unprompted review
Reply from New idol Model
Hi Anna,
We’re really pleased to hear that you had such an amazing first photoshoot experience. Maggie will be thrilled to know how much you loved your hair and make-up she’s fantastic at helping our clients feel confident and camera-ready.
It’s great to hear that you had fun throughout the shoot and loved your images. That’s exactly what we aim for — a professional, relaxed environment where you can enjoy the experience while creating a strong portfolio.
Your photos are such an important investment in opening up real opportunities moving forward, so we’re excited for you to take those next steps.
Thank you again for recommending us and we hope to see you again soon!
New Idol Models Team
Had such a lovely experience
Had such a lovely experience! The photography studio was professional and welcoming, and the makeup artist Maggie did an amazing job. Everything turned out beautifully - highly recommend!
4 February 2026
Unprompted review
Reply from New idol Model
Thank you so much for your kind words!
We’re delighted to hear you had such a lovely experience with us and that you felt welcomed and comfortable throughout your time in the studio. It’s great to know you were happy with how everything turned out, and we’ll be sure to pass your compliments on to Maggie; she’ll be thrilled to hear them.
We really appreciate your recommendation and hope to see you again in the future!
I had a fantastic experience at impact…
I had a fantastic experience at impact digital studio. The team was supportive and professional.
I had hair and makeup done, and the photographer styled my outfits. We did 4 different looks. I was directed how to pose - so no need to be experienced! thank you for such a great time and pictures.
7 March 2026
Unprompted review
Reply from New idol Model
Thank you so much for your lovely review, Marta!
We’re so pleased to hear you had a fantastic experience with us at Impact Digital Studio. It’s great to know our team made you feel supported and guided throughout the shoot, especially with posing, styling, and your different looks.
We’re also glad you enjoyed the hair and makeup and are happy with your photos!
Thank you again for your kind words, and we hope to welcome you back again in the future. 😊
Was a great day
I had a lovely experience. Everyone was so lovely and welcoming
28 March 2026
Unprompted review
Reply from New idol Model
Thank you for your kind words!
We’re so happy to hear you had a great day and felt welcomed by the team. Creating a friendly and comfortable environment is really important to us, so it means a lot to know you had a lovely experience.
We hope to see you again soon. 😊
Wow.....
Wow...... what an A-M-A-Z-I-N-G experience. All the staff were fabulous. I had no idea what I was doing but was put at ease straight away. I was given clear direction on body shape / positions ect.
I felt like a superstar and was treated as such.
The viewing was incredible and everything was explained. Which was extremely helpful because it was all new to me.
Definitely recommended 👌
28 March 2026
Unprompted review
Reply from New idol Model
Thank you so much for your amazing review!
We’re absolutely thrilled to hear you had such a fantastic experience with us. It’s great to know our team made you feel at ease from the very start and supported you throughout; especially as it was all new to you.
We love that you felt like a superstar; that’s exactly the experience we aim to create for every client!
Thank you again for your recommendation, and we hope to welcome you back again soon. 😊
I love the team in the studio they are…
I love the team in the studio they are good and friendly. But the head office should be more clear about the information prio appointement.
28 March 2026
Unprompted review
Reply from New idol Model
Thank you for your feedback!
We’re really pleased to hear that you had a positive experience with our studio team and found them friendly and supportive, we’ll be sure to pass that on to them.
We also appreciate your comments regarding communication from the head office prior to your appointment. Your feedback is important, and we will take this on board to help improve clarity and ensure a smoother experience for all our clients.
Thank you again for sharing your thoughts, and we hope to welcome you back in the future. 😊
Felt comfortable the whole time…
Felt comfortable the whole time photographer and everyone here was really nice and the whole atmosphere itself was a comfortable environment
28 March 2026
Unprompted review
Reply from New idol Model
Thank you so much for your kind review!
We’re really happy to hear that you felt comfortable throughout your time with us; that’s exactly the environment we aim to create for every client. It’s great to know our team and photographer helped make your experience such a positive one.
We truly appreciate your feedback and hope to see you again soon. 😊
I came with my 5-year-old daughter for…
I came with my 5-year-old daughter for her first modelling portfolio, and she loved it! Maggie did such an adorable hairstyle, and Marta was so engaging and playful, which made the whole experience fun and easy for a child. Highly recommending
26 March 2026
Unprompted review
Reply from New idol Model
Hi Kamila,
Thank you so much for your lovely feedback!
We’re so pleased to hear that your daughter had such a great first experience that’s exactly what we aim for, especially with our younger models. It’s wonderful to know Maggie created such a beautiful hairstyle and that Marta made the shoot fun, engaging, and easy for her. Creating a relaxed, playful environment is key to bringing out those natural smiles and confidence.
Moments like these are so important, and having a professional portfolio at this stage gives her something really special to look back on, while also opening up opportunities should she wish to pursue modelling further.
Thank you again for your recommendation we truly appreciate it and hope to welcome you both back again soon!
New Idol Models Team
My experience with New Idol…
Working with Kirsten at the Studio from New Idol was an absolute joy from start to finish. From the moment I arrived, she created such a warm, relaxed atmosphere that instantly put me at ease. Her calm, friendly approach made the whole experience feel effortless, and I genuinely felt comfortable and confident in front of the camera.
Kirsten has a real gift for bringing out the best in people. She guided me naturally throughout the shoot, offering just the right amount of direction while still allowing me to feel like myself. I left the session feeling uplifted, empowered, and honestly amazing.
It was a really positive, confidence-boosting experience. I couldn’t recommend her highly enough. And the wider team!
28 March 2026
Unprompted review
Reply from New idol Model
Hi Lisa & Jason,
Thank you so much for your amazing feedback!
We’re absolutely delighted to hear that you had such a positive experience with Kirsten she’ll be thrilled to know she made you feel so comfortable, confident, and at ease throughout your shoot. Creating that relaxed, welcoming environment is exactly what we aim for, so it’s great to hear it came across on the day.
It’s also fantastic that you left feeling uplifted and empowered that’s what a great shoot should do. Kirsten’s ability to bring out the best in people is something we’re very proud of.
The wider team will also be so pleased to know you felt supported from start to finish. From your shoot experience through to the next steps, everything we do is designed to give you a strong, professional foundation.
Your portfolio is a key part of that journey — it’s the tool that opens doors and creates real opportunities with agencies and brands, so investing in the right images is incredibly important.
Thank you again for your kind words and recommendation we really appreciate it!
New Idol Models Team
Very relaxed and enjoyable
Very relaxed and enjoyable. Very professional
28 March 2026
Unprompted review
Reply from New idol Model
Hi Andrew,
Thank you so much for the kind review!
Best Wishes,
New Idol Model
The experience was great
The experience was great, I felt pampered and the team in Manchester was amazing.
19 March 2026
Unprompted review
Reply from New idol Model
Hi Brenda,
Thank you for your lovely review and for choosing New Idol Models. We’re so pleased to hear you felt pampered and had a great experience with our Manchester team. We’ll be sure to pass on your kind words, and we look forward to working with you again soon.
Best Wishes,
New Idol Model.
Better than expected!
Wasn’t sure what to expect to be honest. Absolutely no experience in this field, but genuinely was made to feel really comfortable and welcome.
The photo shoot was fun, and it’s always nice to have good pictures of yourself to boost your ego!!
Definitely would do it again and recommend it to others.
Thanks guys.
15 March 2026
Unprompted review
Reply from New idol Model
Thank you so much for your fantastic review!
We completely understand those initial nerves, so it’s wonderful to hear that you felt comfortable and welcomed from the start. Our team always aims to create a relaxed and enjoyable environment, especially for those new to the experience.
We’re so glad you had fun during the shoot and left with images you feel great about that confidence boost is exactly what it’s all about!
Thank you again for your recommendation, it really does mean a lot to us. We’d love to welcome you back anytime.
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