Bonus offer said 30 days expiry in the welcome message. I took my time and came back after two weeks, found it gone already. Support couldnt explain the difference between what the email promised and... See more
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Their deposit restrictions don't work straight away apparently. Set mine Monday evening and could still bet over the limit until Wednesday. Not great protection if you ask me.
Tried to verify my account but the confirmation email didnt arrive. Waited couple of days then contacted support who just told me to check spam. It wasnt there either.
My withdrawal got split across couple of days without anyone warning me first. When I asked support they basically said thats just how the system works, not very helpful.
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Explore new online casinos in the UK with modern platforms, transparent terms, secure features, and a streamlined experience.
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My withdrawal got split across couple…
My withdrawal got split across couple of days without anyone warning me first. When I asked support they basically said thats just how the system works, not very helpful.
Tried to set a deposit limit of 25…
Tried to set a deposit limit of 25 through the account settings. The confirmation page said it was active but I could still deposit normally for 48 hours after. Really poor implementation.
Their help desk sent a generic response…
Their help desk sent a generic response that clearly wasnt written for my specific issue. Chat closed before I could say anything else.
Started playing a slot
Started playing a slot, made it to the bonus round, then the screen froze completely. When I got back in the game acted like the bonus never happened and my money was still the same.
Put in a payout request Sunday and was…
Put in a payout request Sunday and was promised it by Wednesday. Its now the following Monday and the funds still havent arrived. Very disappointed with how long this is taking.
Claimed I had until end of month to use…
Claimed I had until end of month to use the bonus. Came back couple of days later and it vanished. Their calendar must work different than mine.
Transferred money in on Wednesday and…
Transferred money in on Wednesday and the balance updated immediately, yet the transaction history page has no record of it. Pretty concerning when deposits just disappear from the records.
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