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New Era Smile Turkey Reviews 

278
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff, noting that the dentists are highly professional, caring, and attentive to every detail during the treatments. Visitors frequently mention that professionals take the time to thoroughly explain every step, effectively reducing anxiety and creating a comfortable environment. Consumers are also thrilled with the seamless organization of all travel arrangements, including dependable airport transfers and comfortable hotel accommodations. Many people consistently note the stunning end results, expressing immense joy, renewed personal confidence, and deep satisfaction with their brand-new smiles.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the entire team as exceptionally welcoming,... See more

Service

People report positive experiences with service, noting that the entire team is professional, friendly, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how polite and welcoming... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional staff members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited new era two weeks ago with my 2 sisters and mother. We were all apprehensive whether we made the right choice choosing new era, but we are glad we did. The experience was very good and would... See more

Rated 5 out of 5 stars

From the moment we landed in Antalya we were looked after , the hotel ( grand Lara ) was amazing Was picked up @ 9am on day 1 & taken to clinic , everything explained by Archie The clinic i... See more

Rated 5 out of 5 stars

Very happy with my experience from start to finish! From my initial message to Archey, who by the way couldn't do enough for me, gave me all the advice I needed, he really went the extra mile. Ver... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience at New Era Smile. The staff are incredibly friendly, professional, and welcoming, which made me feel comfortable right away. The dentist took the time to explain everyt... See more


Company details

  1. Dental Clinic

Written by the company

New Era Smile dental clinic has been leading in dentistry field for over than 20 years, Thanks to our cutting-edge technology, we can give you a life-changing smile in only 4 days. We specialize in implant treatment and smile makeovers root canals and a lot more. Our 5 floor Facility includes 12 dental cabinets, equipped with the latest technology that assures your satisfaction.

35% Discounts

Free Flights and Hotel Stay

Free Flights and Hotel Stay
Enjoy 35% off on all dental treatments with New Era Smile Turkey. As it is offering all inclusive package for all its patients

Contact info

4.9

Excellent

TrustScore 5 out of 5

278 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(278)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

Where do i start from the 1st message…

Where do i start from the 1st message to the last its been 5🌟the staff especially archey were all very friendly and professional. They made me feel so comfortable throughout both my visits as I was very nervous, even the recovery after they helped me through it all.
I highly recommend these guys from the bottom of my heart thank you new era smile 😃 😊 🦷🦷🇹🇷🇹🇷
One very happy client ☺️ 😊

3 September 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend this place enough

I couldn’t recommend this place enough, they were amazing from start to finish. They were welcoming and made me feel at ease right away.
Very professional and my end result is better than I could have imagined!
My dentist was such a profectionist from the start so I knew I was in good hands. Definitely 5 stars!

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Got 14 crowns and 1 implant

Got 14 crowns and 1 implant. The implant failed after 1 month, I took it out myself. and currently 3 crowns are loose, waiting to get fixed . From day 1 I told them the crowns were way to big for my mouth, the crowns are like horses teeth, the bite isn't normal or natural, and when I told them about it, he said come back we have a look. But it's a long way to go back to get more horses teeth. The staff were friendly but the quality is not good.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing !!!!!

I can’t thank the staff at New Era Smile enough, they have completely transformed my mouth. The service we had whilst out there in Antalya was second to none, from arriving on the Monday, getting collected from the airport and transfered to the hotel, to the whole treatment process was out of this world. The professionalism and attention to detail from my Dentist (Matt) gave me so much more confidence in what I was having done, as he was a perfectionist, I hope you had a safe flight to Baku my friend. Archey was also superb in the whole process, from arranging flights and hotel, to the day we left, always greeting us with a smile. I will never forget what you’ve all done for me, thank you ever so much, I would and already have recommended New Era Smile to anyone wishing to have this treatment.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience, from start to finish all the team at Nee Era have been so supportive. I was so afraid of the dentist; however they all made me feel at ease. I had 12 implants and they are brilliant. I cannot thank them enough for all their help

18 September 2025
Unprompted review
Rated 5 out of 5 stars

New Era Antalya

Was very worried about choosing a Dentist in Antalya
Went with New Era in the end.
Came back last week from having emax veneers and crowns fitted
I can honestly say that I am so pleased I chose New Era.
My Dentist was amazing.
I am very pleased with the end result and would just like to thank everyone at the clinic

1 September 2025
Unprompted review
Rated 5 out of 5 stars

It was great because I was cared for my…

It was great because I was cared for my safety was utmost nd my results on my implants was amazing , I cannot complement new era smiles enough for all the satisfaction I feel from getting my dental work done with them , I was treated like a queen x I would not hesitate to return to turkey for any other work I would like to undertake , thank you new era smiles team so very much ,

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Faultless start to finish could…

Faultless start to finish could recommend them enough ! From the first text to the very last appointment . All the team was outstanding had a lot of time for you from the moment you walked through the door to walking out. A special mention to Tess ,selin , cansu for all the hard work with getting me ready and going above and beyond with everything for you and last but not least Dr shamil for my perfect smile ! Get yourselves over to New Era smile !

29 August 2025
Unprompted review
Rated 5 out of 5 stars

New era smile thank you very much for…

New era smile thank you very much for my new smile what an experience amazing staff cansu was with me every step of the way always available on wats app an khan was fantastic also for me this is the best company in antalya 😁😁😁😁😁😁😁

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend fixed my previous issues

Very happy with the service .
I previously had crowns with sevil smile studio and had lots of problems . I found new era online and after speaking to Archie the coordinatior I decided to choose them to fix my issues and give me new crowns .
The clinic was imaculate and all staff was all very friendly .I was very nervous and they put me at ease . I had 20 crowns removed and replaced with 24. My dentist was a perfectionist and spent a lot of time fixing my issues and ensuring I was happy with my new teeth .
I would highly recommend this clinic .

1 July 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you to new Era smile…a Fab clinic

A big thank you to new Era smile Antalya. A amazing clinic. I had all on 6 inplants top and bottom . Dr Ramazan is a brilliant dental surgeon. Archie who sorts everything out for you from start to finish also he hold my hand thru all the needles as I was terrified ...mert who done my lovely temps 4 months ago. then the Amazing Samil who was very gentle with my sore gums and done my beautiful permanent teeth. I love them . Also the lovely translator selin and dental assistant Arda Thankyou All for giving me a lovely smile back. I would 100% recommend this clinic even my husband is getting his teeth done here in a couple of months time

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I have just had my crowns done with New…

I have just had my crowns done with New Era smile in Antalya, what am amazing company so happy with my new teeth and the whole team are amazing from start to finish. The dentist I had was fantastic I would recommend New Era smile to anyone

17 July 2025
Unprompted review
Rated 5 out of 5 stars

I have just returned fom New Era…

I have just returned fom New Era Antalya after a checkup on the full mouth of teeth that I had done 2 years ago everything was fine. I would just like to say a big thank you to all the happy smiling staff who can't do enough for you and the staff on reception. A special thank you to Shazu who interpreted and looked after me while I was at the clinic 😀

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. Unfortunately maybe Dr Ramadan doesn’t know how that coordinating speak with customers, of he knows and doesn’t care.
I was in clinic in 2023 for implants and crowns everything was good, everything was fine for 3 months. After 3 months my top crown was cracked and must comeback for replacement. I spent again few grand for my trip😡😡. Again i was happy for 2 or 3 months until my crown was cracked again 😡. I text and sent messages, pictures with crown but coordinating from clinic try to avoid to pay for my accommodation ( even i have paper signed and stamp from clinic manager when clinic said “ we pay for accommodation “).
I ask to tell me were is my fault because for 2 times my crown was cracked in same place but still to avoid the answer and try to make everything ( even our contract said anything else 😡) to replace my crown in warranty!
Please be careful with this clinic!!!!

15 July 2025
Unprompted review
New Era Smile Turkey logo

Reply from New Era Smile Turkey

Dear Vasile Vasilescu,

We are sorry to hear about your dissatisfaction. However, we must clarify a very important point: you were not treated directly by New Era Smile Clinic. You came to our facility through a third-party company — PLN Agency — which acted as the intermediary and took full responsibility for your treatment journey, including communication, guarantees, and aftercare.

Since then, PLN Agency has opened their own clinic and no longer operates in collaboration with New Era Smile. Legally and ethically, your treatment, warranty terms, and post-care responsibilities fall under the agreement you had with PLN Agency, not New Era Smile.

We have tried to assist as much as possible despite not being directly responsible for your case, but it is unfair to hold New Era Smile accountable for another agency’s commitments. We encourage you to direct your concerns to the agency that coordinated and signed your contract.

Wishing you the best in resolving this matter.

Sincerely,
New Era Smile Team

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