Newcastle Turf Reviews 8

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Turf Supplier
  2. Fence Supply Store
  3. Landscaping Service

Written by the company

Newcastle Turf is Newcastle’s trusted turf and timber yard, supplying homeowners, landscapers and businesses across the North East with fresh, high-quality garden turf, railway sleepers, topsoil, fencing and more. We don’t just supply materials — we also provide a professional turf laying service, helping you achieve a flawless lawn with ease. Whether you need a few rolls of turf for a small garden makeover or bulk orders of sleepers and topsoil for a large landscaping project, we make it simple. With same-day collection and fast sameday or nextday delivery available, you can count on Newcastle Turf for reliable, affordable and friendly service every time. Located at Brunswick Industrial Estate in Newcastle upon Tyne, we’re proud to support both trade and residential customers. From expert advice to hands-on turf installation, we’re here to make your outdoor projects easier and your results better. Newcastle Turf – Newcastle’s Turf & Timber Yard. Quality products, expert service, and beautiful lawns delivered and laid across the North East.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick on time and delivered without any…

Quick on time and delivered without any problems.easy to deal with.will use again no probs.thankyou.👍👍👍👍👍.

26 March 2026
Newcastle Turf logo

Reply from Newcastle Turf

Thanks so much Wayne! Really glad the sleepers arrived quickly and everything went smoothly. We appreciate the kind words and look forward to helping you out again. Enjoy! 👍

Rated 5 out of 5 stars

Fast efficient no fuss and reasonable…happy Brian.

Fast efficient no fuss and reasonable costs, and all the staff both on site and on the phone were verry pleasant.

24 October 2025
Newcastle Turf logo

Reply from Newcastle Turf

Thanks so much, Brian! We really appreciate the feedback.

No fuss, fair prices, and friendly service – we'll take that every time! The team will be chuffed to hear you had a great experience!

If you need turf, topsoil, or fencing supplies again, you know where we are!

Cheers,
Newcastle Turf

Rated 5 out of 5 stars

Great Service, and Fantastic Turf!

Responsive service. Delivered to the door the next day, and the turf was excellent quality. Cut well and easy to roll-out. Looks great!

9 October 2025
Newcastle Turf logo

Reply from Newcastle Turf

Thanks so much for the kind words Anthony!

We're thrilled you're happy with the finished garden. From providing your free quote to coordinating the prep work and turf laying, we wanted to make sure everything was spot on.

Fresh, next-day delivery and proper ground preparation make all the difference – and we're glad it shows! Your lawn looks brilliant!

If you need anything else in future, we're just a phone call away on 01916951985.

Cheers,
Newcastle Turf

Rated 4 out of 5 stars

Overall,the service and product was…

Overall,the service and product was acceptable, delivery was very good, however the strips of turf supplied looked like they may have been taken from different plots and types of grass, as they were different in appearance, colour and dryness. Grass being grass, I am sure that it will recover and be fine !

11 October 2025
Newcastle Turf logo

Reply from Newcastle Turf

Hi Stephen,

Thanks so much for your review and for choosing us for your turf!

I can assure you that all the turf came from the same field and is the same variety – we take great care with consistency.

What you’re seeing is completely normal variation in fresh-cut turf. Factors like where each roll sits on the pallet, natural moisture differences across any field, and even which part of the field gets more light can create slight variations in appearance and moisture levels when it arrives.

The good news is you’re absolutely right – once laid, watered regularly (especially in the first couple of weeks), and given a few weeks to settle, it all evens out beautifully and you won’t be able to tell any difference.

If you’d had any concerns before laying it, we’d have been more than happy to discuss it or arrange a replacement – that’s what we’re here for! But I’m confident you’ll be delighted with how it looks in a few weeks.

Thanks again for your business, and please don’t hesitate to reach out if you have any questions as your new lawn establishes!

Warm regards
Newcastle Turf

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look