New Capital Financial  Reviews 

5,451
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable. People frequently highlight the excellent service, noting clear explanations, a smooth process, and professional interactions. Many reviewers express feeling comfortable and relieved, appreciating the supportive and non-judgmental approach that simplifies their financial journeys. Consumers often feel confident in their decisions and highly recommend the company, finding the service to be a great solution that simplifies complex financial situations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as professional, helpful, and patient.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, patience, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process was... See more

Payment

Consumers find payment to be a positive experience, with many appreciating the flexibility and clarity... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Sam Garcia today. He was very polite and thoroughly explained in detail the entire process. He was openly receptive to any questions that I may have had. Overall A++ in customer service.... See more

Rated 5 out of 5 stars

Gary was so patient and explained everything. He is so knowledgeable and his advice made me feel comfortable about my decision and this process, which will really help me financially. I am glad t... See more

Rated 5 out of 5 stars

Tawnia Sapp is very knowledgeable about her job. She is very pleasant and she over and beyond to help us with our debt resolution. We highly recommend her.

Rated 5 out of 5 stars

Zaid was extremely helpful and walked me through everything. He alleviated any worries i had. So greatful!


Company details

  1. Loan Agency

About New Capital Financial

Written by the company

With an array of products that can be tailored to each borrowers needs, there is a solution.

Our focus is on accelerating your success with an offering of benefits to help struggling borrowers and businesses get ahead. New Capital financial has helped thousands of borrowers obtain financing for a wide range or purposes at a time when lenders are being tight with money and lending.

Our team of finance professionals are committed to helping consumers and businesses obtain loans faster, easier, and with straightforward, manageable terms that work for the borrower.

When you need help in getting approved for a loan, New Capital can help.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(5,451)

2,174 reviews in the last 12 months

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Rated 5 out of 5 stars

Job well done Tawnia Sapp

Tawnia Sapp did a very good job in explaining the things that I needed to know. Transparent and patient with all of my questions. Doing business with her was fast and easy. If I can give her more than 5 stars rating I would. May she help more people. God bless to her and to the company.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

Tawnia Sapp put me at ease. She took the time to explain the process and eased my mind on how payments would work. I've had others reach out offering to help with my debt, but I did not feel comfortable. She made me feel at ease with everything. Thank you for helping me out when it's hard for me to trust anyone. I look forward to working with Tawnia Sapp. Again thank you.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Thanks!

Very helpful and made this process less stressful.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier

We connected with Tyeson Manzano and couldn't be happier. No pressure, straight talk, simple. It was a pleasure talking with Tyeson and he answered all of our questions and addressed our concerns. Even after the fact we had some questions. Sent him an email and next thing we received a call from him to review our questions. Highly recommend checking out this company.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Travis was very straight forward and…

Travis was very straight forward and let me know why my current plan wasn’t going to work. He didn’t sugarcoat or beat around the bush, which I appreciated. His significant military experience let me know he is dedicated to anything he does and will give his all.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Tawnia was fantastic

Just had a great phone call. Tawnia helped me and she was phenomenal and very informative. I’m very happy with the outcome and cannot wait to be done with debt for good!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Gary Hill was amazing and very…

Gary Hill was amazing and very detailed. He took his time to go over everything with me and made sure I understood. His energy is amazing and I wish I could give him 10 Stars!

26 June 2026
Unprompted review

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