This company strives to be worse
This company strives to be worse. I gave them another chance after they sent me a Stained Shirt… no refund and no replacement so I took their offer of 30% off next purchase. My mistake! They sent my order another shirt and also a decent deal on a Rolling Stones Ball Cap. The ball cap is low quality material had a sticker on the brim that when taken off left a mark … on a brand new hat!!!
They didn’t answer the 3 messages I sent with photos. My next step is Better Business Bureau and Facebook where I bought these items through an advertisement on Facebook.
They have many names to the same company: Newblacks is the company I bought from but beware of all these different names for the exact same items
: wowweary
Sussmen
Newblacks
Srpals
Newevers
Comfylegend
Beware if buying from these companies which are all the same!
UPDATE:
This so called company will only let me send back the hat to China and have several people look to see if it is worth replacing or giving me a refund.
Here’s Newblacks and all the other companies associated with Newblacks reply for a $12.00 Hat:
Return item
Dear customer,
ok, we will send you a return address. You can just return your order to the address we offer. If you fill in the wrong address or send it to the wrong address, we will not be responsible! When we receive the goods, we will check whether the goods meet our return and refund requirements. If there is no problem. We will refund you the full amount except for the transportation cost. pls reconfirm it, thank you very much!
Our return address:Room 304, Building A, No.20 Hetai Road, Helong Street, Baiyun District, Guangzhou City, GuangdongProvince, China (HeMing Creative Park)
Zip code: 510000
To: JIAlekuajing
Contact: +86 13417983985
pls provide me the tracking number after you send it.
pls note that we will not be responsible for the taxes and customs fees incurred in the logistics process.
We will only start the refund process after the logistics information shows delivery.
Sorry for the inconvenience.
11 June 2024
Unprompted review