Randomly quoted 50 pounds more, poor service
Went in person to get a quote for zine printing, they quoted me a reasonable price in line with their website so I emailed the file to them. Took them 5 days to respond to me (even though they advertised for same day printing and collection), and I had to call then resend the file.
They added 50 pounds to my original quote, while also reducing the quality of the paper I previously wanted. When I asked to clarify they sent a different quote through multiple emails, eventually saying it wasn't even possible to print zines of 40 pages with anything above 100gsm. When I called to clarify, they said they've conveniently had a price increase 'recently', even though I'd sent them the file immediately after getting the in-person quote.
I'd already taken orders so will be suffering a loss from this print shop's horrible customer service and inaccurate prices - feels like they're just making up prices as they go.








