Network Security Reviews 2,715

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness in explaining processes and resolving issues. The service provided is frequently described as excellent, with many people appreciating the smooth and stress-free installation process and the overall positive customer service interactions. However, some customers were dissatisfied with the product itself, citing issues with alarms malfunctioning or keypads freezing. A few people also mentioned poor communication and extended waiting times for engineers, leading to frustration with the service team.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, efficient, and friendly demeanor. Many... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency and professionalism of the... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and reliability of the alarm... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the alarm system, describing it... See more

Technology

Reviewers mention positive feedback about technology. Customers consistently praise the efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jimmy the technician who did my installation was very professional. He arrived on time and was finished very promptly. He explained everything about what he was doing as part of the installation and h... See more

Rated 5 out of 5 stars

Brilliant experience ! Stephen arrived cheerful in spite of the miserable weather conditions ( He got caught up in the flooding! ) He showed great patience with this older technophobe as he very clear... See more

Company replied

Rated 5 out of 5 stars

I had a great experience dealing with Dylan K. He made everything very easy by clearly explaining what was needed and walking me through how the installation would work. Whenever I had a question, Dyl... See more

Rated 5 out of 5 stars

Spoke to Dillyn today and he was extremely helpful and polite on the phone , I couldn’t be more grateful for the level of service I received.He took the time to explain everything clearly, answered al... See more

Company replied


Company details

  1. #2 of 2 best companies in Security System Supplier
  2. #3 of 3 best companies in Burglar Alarm Store
  3. #3 of 3 best companies in Fire Alarm Supplier
  4. #4 of 4 best companies in Security Equipment Store
  5. #3 of 3 best companies in Security Service
  6. #3 of 3 best companies in Security System Installer

Written by the company

Network Security has been leading the way in monitored security for homes and business in Ireland since 1995. We offer a nationwide service installing fully Monitored Wireless home alarms systems, Reactive CCTV Systems, Commercial alarm systems, CCTV Systems, Access Control, Fire & Intercom systems. With a state-of-the-art monitoring station based at our head office in Rathcoole Co Dublin. We pride ourselves in both providing the highest level of security and safety to our customers. With the most up to date cutting technology our customers can have everything at their fingertips, this drives us to bring our customers safer and smarter homes. With our 24 hour emergency back-up, our customers have skilled technical support at all times and are secure in the knowledge that Network Security has installed the Solution to all their security needs. At Network Security we continue to be the fastest growing provider of Monitored home security, Remote CCTV & and have quickly become synonymous with fast and efficient installations, customer care and overall quality and dependability in the security industry. Network Security is compliant and holds license's with the (PSA) Private Security Authority & EQA. Our staff are highly trained in all aspects of Monitored Intruder Alarm Systems to EN501-31 Standard, Digital CCTV Systems, PC Driven Access Control Systems, Digital Intercom Systems, Fire Systems and the latest in ever-changing security technology.

Refer a Friend

Written by the company

Refer A Friend
If your referral selects one of our packages, both you and the person you referred will be entered into a draw to win a €200 One4all digital gift card! *Referrals from online promotional ads by Network Security or partners will not be deemed valid* All offers are subject to terms & conditions.

Contact un now and get a free quote for a safer home.

Save €299 on your Installation

Protect what matters most with our Autumn OFFER ⏱️ ✅ FREE PIR Motion Sensor Camera ✅ 50% Off Installation 📞 Request a call from a professional team to talk you through your monitored security needs 01-2573600 sales@networksecurity.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thanks for your help Ryan

Ryan was a great help supporting me to change WiFi on my alarm panel. Great patients and clear instructions

19 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Kevin,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend.
Warm regards
Ian
Customer care

Rated 5 out of 5 stars

Great service as always

Great service as always. Needed to have a new broadband service connected and Chau was able to do it remotely and was extremely pleasant and efficient 10/10!

19 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Eileen,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Excellent communication when needed…

Excellent communication when needed 24hours. Have this alarm for over a year , very happy with it.
Ryan was very helpful today thank you.

18 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Elaine,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Helpful and knowledgeable

Eric was knowledgeable and helpful and was able to solve my problem in minutes. Very good experiences with Network Security for many years now.

18 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Fiona,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Thanks Ryan for your help.

18 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Maurizio,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Ryan was very efficient

Ryan was very efficient. Explained every step.

18 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Jerry,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Thanks CHAU for giving my alarm this…

Thanks CHAU for giving my alarm this morning. I don’t feel safe without it.

18 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Tara,
Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

My experience dealing with Network…

My experience dealing with Network Security has been excellent. From the installation team to the phone crew maning the response team, everyone is professional and helpful.

23 September 2025
Network Security logo

Reply from Network Security

Hi James,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Lovely to deal with

Lovely to deal with. We had a lovely gentleman knock on the door, who we bought from. Then Stephen installed and was lovely. Very helpful & just really nice guy

17 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Rachel,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Peace of mind

With Network Security for 10 years now and have no complaints at all,very professional and reliable,their staff go beyond to help you and their engineers are friendly and informative,highly recommended

16 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Fault showing on my alarm panel

Fault showing on my alarm panel. Eric checked it remotely and booked me in for a service. Excellent customers skills. Polite, friendly and efficient.

17 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Sandy,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Chau called and remotely fixed our…

Chau called and remotely fixed our problem

16 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Lorcan,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Alarm not working so contacted …

Alarm not working so contacted Network..Chau talked me through the problem and problem solved quickly. Excellent service
.

16 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Patricia,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

Rated 5 out of 5 stars

Thanks Roberta for your quick fix.

Thanks Roberta for your quick fix.

16 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Siobhan,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend.
Ian
Customer care

Rated 5 out of 5 stars

Many thanks to John for rendering us a…

Many thanks to John for rendering us a helpful assistance in dealing with technical issues in the network and it has been addressed as an immediate action. Highly recommended and very efficient.

16 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi JoJo,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend
Ian
Customer care

Rated 4 out of 5 stars

Nice salesman, good pricing but long lead time for installation

Came across the company by a salesman knocking on the door. Can't remember the name but was a very nice guy and gave no pressure at all unlike another company starting with V.
After understanding the way it works and the costs, decided to go with them. The installation is free as is the system. Only charges is the monthly monitoring but you do locked in a 3 year contract.
The downside is waiting for 3 weeks for installation which at the end turned into a month.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Scot was very helpful and friendly…

Scot was very helpful and friendly sorted the problem
Thanks again 😁

14 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Martina,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a lovely weekend
Ian
Customer care

Rated 5 out of 5 stars

I had a technical issue which was dealt…

I had a technical issue which was dealt with promptly and successfully. I was very happy with the service.

14 February 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Liam,

Thank you for your review—it’s truly appreciated! By leaving feedback, you’ve automatically been entered into the draw for two months of complimentary services.

Have a great weekend
Ian
Customer care

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