Way too long delivery time instead of 5 working days it took 3 weeks! AND WRONG product delivered. 3.7.2026: Still waiting for any reply from Client service
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See what reviewers are saying
I ordered several Heatit wi-fi heaters from netrauta. One unit had a sensor fault which the manufacturer said was unfixable and advised me to get a replacement. Netrauta's customer service was excelle... See more
Customer service was very honest about product delivery because I didn’t have any clue as to where the product could be delivered to me. Moreover it said it takes 2 to 4 weeks so I had delivery w... See more
Being able shop online on Åland has been difficult but with netrauta.fi it has been a breeze and a pleasure. It’s almost dangerous because I want to buy even more stuff. But also the fact that there i... See more
Company details
- Bathroom Remodeler
- Decoration and Interior Design Store
- Garage Door Supplier
- Garden Building Supplier
- Kitchen Furniture Store
About Netrauta.fi
Written by the company
🛁 Olemme ylpeitä upeasta sauna- ja kylpyhuonetuotteiden valikoimastamme! Tunnettujen merkkien hanat, suihkut, kiukaat, kylpyhuonekalusteet ja kaikki muu mitä unelmiesi kylpyhuone ja sauna kaipaa. Toteutamme halutessasi vaikka koko remontin!
💡 Vain parasta pinnoille Netraudasta! Saat eri lattiamateriaalit ja tapetit kätevästi samasta paikasta. Viimeistele sisustus kodintekstiileillä ja valolla. Tee löytöjä valtavasta valaisimien valikoimasta kaikkiin kodin tiloihin.
🍴 Niin pienet kuin suuretkin keittiöunelmat käyvät toteen, kun valittavanasi on huipputuotteita mm. liesituulettimista, keittiöhanoista ja pesualtaista.
🛶 Panosta kodin lisäksi pihaan ja hyvinvointiin. Pihatuotteet, aina kasvihuoneista ulkoporealtaisiin, kutsuvat nauttimaan ulkoilmasta ympäri vuoden. Vapaa-ajantuotteiden valikoimamme kattaa mm. sähköpyörät, SUP-laudat ja kuntoilulaitteet.
🛒Vieraile Netraudan Showroomissa ja tutustu livenä timanttisiin tuotteisiimme kylpyhuoneen, saunan, keittiön, valaistuksen ja sisustamisen tuoteryhmistä. Palvelemme asiakkaitamme Tammiston Showroomissa Vantaalla.
Contact info
Tammiston Kauppatie 18, 01510, Vantaa, Finland
- 029 1800 220
- asiakaspalvelu@netrauta.fi
- netrauta.fi
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Hasn’t replied to negative reviews
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Had a very good buying experience and…
Had a very good buying experience and very fast delivery as well which is very good 👍👍👊✌️😁💯
Ostamisen helppous
I bought an electric work table that…
I bought an electric work table that got broken after 2days of use. This is very annoying and disappointing.
The product was not packaged the…
The product was not packaged the plastic was torn and there were black scratches in the corners of white surface all over.
Lack of communication; no manual delivered
There was no communication on the delivery until one day prior to the delivery. This means we were in the dark about our order for 4 (!!) weeks. I was about to call to ask what the current status of the order is.
Then it turned out one of our furniture pieces came without a manual, which made it a hell to put together based on some pictures we found on the internet and an online manual of a similar product, although it in a different language, with different identification of the pieces, etc.
Overall, not very smooth process. Save yourself some frustration and get it from a more reliable (online) furniture store.
We bought some bar stools.
We bought some bar stools.. And they are very nice looking and good quality! Shipping and customer support is tip top!
Fast delivery despite it showed 14 days…
Fast delivery despite it showed 14 days order. It came in 4 days.
BIG DELIVERY DELAY !
On time and professional
Good and fast service!
The order came fast and delivery was in my house. Products were good!
Great customer follow up.
The customer service agent followed the issues of my orders very well.
Fast delivery
Simple and hassle-free!
Everything was as advertised--product, delivery, everything. The order process was simple and hassle-free.
Friendly customer service and fast…
Friendly customer service and fast delivery. However they will set the delivery schedule so don’t expect them to change the delivery time to suit your schedule.
Mer information på svenska😁
Metalcraft Greenhouse
Bought a greenhouse from Metalcraft all the way from Sweden, special thanks to Tony P. For the absolut perfect help and fast answers.👍🏼That Guy needs a rise in salary 🥇
Correct and fast service
Easy to order, good prices, accurate information, fast delivery.
All good, Price service and quality
We had good experience buying an electric sauna from netrauta and the installation service. Everything went smoothly and we now enjoy our new sauna. Thanks.
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