Nestlé UK & Ireland Reviews 

88
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Nestle killed millions of babies by saying their mothers' breast milk was unhealthy, unsafe, and told mothers to buy their milk instead. Their milk contained dirty water. And btw tell them they are t... See more

Rated 1 out of 5 stars

Quality Street not any more. Wax wrappers soak up plastic taste from the wrapper and container. Too chemical aftertaste sweet and chemical flavouring overpowering. Same with all there other chocolate... See more

Rated 1 out of 5 stars

Quality Street Why do you bother selling this Item? 3 toffees, 3 caramel cups, 3 triangles, 3 long toffees...then filled up with turds! everyone gave to kids the following Halloween!! Reduced qu... See more

Rated 1 out of 5 stars

Black Magic chocolates: So many people's reviews echo mine; cheap ingredients, sugar loaded palm oil, soya. Tasteless, claggy, inedible rubbish. Profit and greed rule over the consumers right to a d... See more

Company details

  1. Food Manufacturer
  2. Food Products Supplier
  3. Health Food Store

Information provided by various external sources

Nestlé is the world's leading Nutrition, Health and Wellness company. With headquarters in Switzerland, Nestlé has offices, factories and research and development centres worldwide.


Contact info

  • Beehive Ring Road, RH6 0PA, Crawley, United Kingdom

  • nestle.co.uk

1.3

Bad

TrustScore 1.5 out of 5

88 reviews

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1.3

All reviews

(88)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Nestle killed millions of babies by…

Nestle killed millions of babies by saying their mothers' breast milk was unhealthy, unsafe, and told mothers to buy their milk instead. Their milk contained dirty water. And btw tell them they are the mist wvil brand ever

24 August 2026
Unprompted review
Rated 1 out of 5 stars

I love all Nestlé products

I love all Nestlé products, I was looking forward to giving Kit Kat hot drink a 5 star. Unfortunately for myself and my partner we were so disappointed 😞 needless to say the rest of the pack ended up in the bin! Too sweet and sickly 😷

27 June 2026
Unprompted review
Rated 1 out of 5 stars

NESTLE AFTER EIGHT MINT MOUSE X 2

after eight mint dark chocolate mouse ,hopeless so thin watery not much mint flavour ,there is alo af air in them ,never buy again ripoff. it is wipped so thin watery a real disapointing ripoff.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

I was given a role Easter egg

I was given a role Easter egg. So disappointed it has been a while since I tasted a rolo but I do not remember it tasting so poor. I guess nestle has lost its way. What a shame. Had to thrown the rest of the packet out, it was that bad!

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Christmas chocolate faves

We opened two separate items from this company over Christmas.
The first their flagship Quality Street.. unfortunately Quality is was not.
Apart from the shrinkage of my husband's favourite the Green Triangle....it's so small
I like the creams...so imagine my shock to open one to find the bottom covered on a white substance, I thought it was the cream, but on biting into it the cream filling was more like nougat
I tried a couple more and the same.
We contacted Nestle and was asked to post back the tub at no cost to ourselves
We did and were reimbursed with £5...
As we all know the tubs were going for more than that around Christmas, so disappointed.
Onto number our 2nd product...another Christmas favourite..After Eights..
Again we found the white residue on the bottom of each one and again the centre was not creamy....we again contacted Nestle and were automatically awarded £4.... How we were treated this time, made me think they know they have a problem

20 January 2026
Unprompted review
Rated 1 out of 5 stars

What on earth has happened to Dairy Box

What on earth has happened to Dairy Box? I have just opened this large box...and was gobsmacked.....there are 31 chocolates..,,all the size of my thumbnail....and they taste nothing like the Dairy Box of old. Will never buy another box again. Shocked!

8 January 2026
Unprompted review
Rated 1 out of 5 stars

I last tried Quality Street in the 90s

I last tried Quality Street in the 90s, and it’s such a shame to see what it has become. This is a clear example of how greed and profit have completely ruined what was once a highly desirable chocolate box.
Now, every chocolate tastes the same, the chocolate itself is poor quality, and the wrapping looks and feels cheap.
What was once a treat has been stripped of its charm, flavour, and quality. Truly disappointing.

25 December 2025
Unprompted review
Rated 4 out of 5 stars

Tiramisu latte

I’ve been drinking the mint mocha and green triangle mocha for awhile and absolutely love them. I’ve recently tried the tiramisu latte. It’s got an underlining taste similar to tiramisu but honestly best comparison would be McDonald’s banana milkshake but hot? not bad but a little weird haha

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Quality Street not any more

Quality Street not any more. Wax wrappers soak up plastic taste from the wrapper and container. Too chemical aftertaste sweet and chemical flavouring overpowering. Same with all there other chocolate especially Aero. 100% sticking with Cadburys from now on. We British have always had the best chocolate and now it tastes like foreign rubbish. Everyone is saying the same but Nestle will not listen. Their own fault when they go bust.

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Finance Department

Finance Department

There are concerns within the department regarding fairness and career development opportunities. Promotions are often made without positions being advertised, which creates the perception of favoritism and unequal treatment. Career progression also appears to be prioritised for graduates, leaving other team members feeling overlooked.

In addition, there is limited support for professional growth, as managers are generally unwilling to approve study leave requests. This restricts opportunities for employees to improve their skills and advance their careers.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Not my chocolate


Given a Dairy Box as part of a welcome pack in a holiday apartment. These have to be the worst chocolates I have ever eaten. Any flavour is overpowered by a cloying sweetness and with only a difference in texture to distinguish them. Uneatable.

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Why does all your chocolate leave a…

Why does all your chocolate leave a barnyard flavour in your mouth once it's finished? I've tried smarties Easter egg and new yorkie brownie bar. I couldn't finish them. I let a friend try it too ,it wasn't just my taste buds that were offended! Is the bovair chemical nop3 from the cow feed I taste??! I'm gonna guess yes! It DOES end up in the milk and meat but in "exeptable" small quantities. So how much dairy and meat a day is too much? What is the side effect of too much nop3 /bovair? Stop using cheap ingredients and charging us more for less and your profits might go back up!! Gross behaviour, disgusting products! Ps also your fruit pastilles now taste like soap, nasty

19 April 2025
Unprompted review
Rated 1 out of 5 stars

I had a box of Dairy Box as a gift

I had a box of Dairy Box as a gift. They were always my favourite, what the heck has happened to them?! They are vile, all I could taste was cheap chocolate and loads of sugar. No original chocolates in the box. Disgusting, I feel bad as they were a gift, but I’ll never ever buy them.

5 April 2025
Unprompted review
Rated 1 out of 5 stars

Smaller size, less meat and overpriced

I’ve been buying felix ocean treats 40 pouch size at 2 boxes per month for my 3 Tom cats for many years via Tesco. first they reduced the size recently which I have to use more every day, compared to before, now for every 2 or 3 packs I open they is very little meat and it’s just jelly… disgusting behaviour for a well known company.. and the price they charge is just plain wrong.. I am a single woman unable to work so it’s not easy having to cope with this kind of situation

3 April 2025
Unprompted review
Rated 1 out of 5 stars

Lax approach to food safety

I informed Nestle that a packet of their Rowntree Fruit Pastilles contained sweets that had clearly been contaminated in some way because they tasted strongly of soap, not fruit. I received an email saying that I would receive a response in the post. I received nothing. I followed up with saying I hoped the response wouldn't simply be a voucher because I expected them to investigate what had caused the contamination. I had told them that I had retained one of the affected sweets and was thankful I hadn't actually become ill from it.

The reply I had confirmed that all they had done was send a voucher - one that I hadn't even received. They told me another had been sent, I still haven't received it.

On the odd occasion I've found something wrong with products from other companies they have provided me with the means to return it to them for investigation. Nestle couldn't care less what happened, how it happened or how they can stop it happening again. It is unacceptable to sell a contimated product and to fob me off with a non-existent voucher.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

huge disappointment

huge disappointment, chocolate like plastic, cream centres fondants, no hard centres, thin chocolate and all tasted the same, very bland. Black Magic was my favourite will not buy again.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

toffee crisp

toffee crisp. a pathetic resemblance to the original, what an absolute let down, nothing like they used to be, in fact nothing like a toffee crisp, you should be embarrassed to sell them as a toffee crisp.
definitely won’t buy that rubbish again.
only one star because i had to.

23 February 2025
Unprompted review

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