Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the attractive design, premium aesthetics, and careful packaging of items chosen for home decoration and special gifting purposes. Many buyers also express satisfaction, noting that shipments arrive promptly and that the items function well for daily tasks around the house. Some reviewers were not happy with extended delivery delays, tracking issues, and receiving damaged products in their orders. Other people experienced frustrating interactions with unhelpful support staff and expressed strong dissatisfaction regarding rigid company policies for replacements and returns. Additionally, a few buyers noted receiving incorrect items or finding the product quality to be disappointing overall.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. While some... See more

Quality

Users describe ambiguous interactions with quality, noting both satisfaction and severe flaws. Many consumers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise the... See more

Order

Clients share ambiguous opinions on order, reflecting a wide range of vastly different experiences. While... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a mix of severe frustration and occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience visiting at Nestasia Store at CP 67 Mohali. Staff was very helpful there with a good nature and active response. Must visit Nestasia CP67 for the products which Decor your homes p... See more

Rated 5 out of 5 stars

I urgently needed 11 gifts, as the ones I had ordered before did not get delivered and were problematic. Nestasia gracefully took up the order and delivered perfectly before the time. I will always be... See more

Rated 5 out of 5 stars

It was my first time ordering with Nestasia and I received a broken mug for my order. The minute I brought this to the customer service team they immediately helped me resolve the issue by dispatching... See more

Rated 5 out of 5 stars

I had ordered terracotta diyas. The order was delivered before the estimated date. The packaging was done beautifully ensuring the safety of the fragile items. Thank you Nestasia.


Company details

  1. Rug Store
  2. Mirror Shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please be very careful while ordering…

Please be very careful while ordering your stuff. I wanted to place an order for green plates and instead I placed the order for blue by mistake. I called them and requested if they can replace it. I was ready to pay extra for the delivery charges as well. But they simply declined. I feel sad. They need to me more customer centric. Very rigid approach towards customers. Will never buy anything from them again.

4 March 2021
Unprompted review
Rated 1 out of 5 stars

I purchased a pineapple home décor…

I purchased a pineapple home décor article. The article was not at all similar to the pics shown on the website. And when contacted the company for refund, he handed me detailed refund policy which was one sided. Remember if you give your money to this fraud company, consider it gone, even if you didn't like the product. Trust me the product quality available are very cheap.

9 September 2020
Unprompted review

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