I ordered a saber bundle that was buy one get two, the internal core of the saber I got stopped functioning properly,so I came to neo sabers and they helped me out with a brand new core to replace it.... See more
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1332 4th Street, Unit B , 94710, Berkeley, United States
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Neosabers has worked with me both in purchasing items and technical support. They have one of the best teams I've ever come into contact with as a company. They're willing to work with you to solve any problems you may have, and not to mention the quality of sabers at a reasonable price! Both Amelia and Lyndsey have been so wonderful in helping me, they carry a wonderful weight on their shoulders in dealing with customers, and assisting them with their needs. When it comes to getting AMAZING quality gear for ruling the galaxy, Neosabers will go beyond that and above. Best part, I didn't have to go to a galaxy far, far away to get it. Thanks y'all!
-Dominique Romero

Reply from Neosabers
Lisa Mitchell is amazing truly helped me with every question I had and to prove this is a real reveiw 6767. Thanks love yall Neo Saber.
-Miguel

Reply from Neosabers
Ordered the Shadow Hunter saber during the promotion and absolutely love it — beautiful design, great weight, and very screen accurate. The instructions could be a bit clearer, for instance on how to connect the two hilts but it’s simple enough to figure out on your own.
In the end the support from the NEO SABERS team, especially Amelia with certain delivery inconveniences was fantastic throughout. Highly recommend NEO SABERS for you future journey with the force!

Reply from Neosabers
received some extras in my package with my light sabers, but didn't know what they were. Contacted Neo Sabers, and Amelia got back to me right away.

Reply from Neosabers
I’ve never owned a Neo Saber before I wasn’t familiar with the adjustment process. A hilt would not light up, I contacted support and thanks to Amelia I was sent a few videos to watch on the adjustment process for the admitter to positioned correctly and a video on programming the chassis correctly both were corrected. Thanks to Amelia. Light Sabers look amazing now.

Reply from Neosabers
I had ordered some accessories for my lightsabers on their website but I had accidentally a wrong accessory. I emailed them about the mistake and Lisa Mitchell was the one to help me. She got back to my emails quickly and was able to adjust my order within a day

Reply from Neosabers
Lisa Mitchell, one of the support staff members helped me solve an issue with tracking down my order. They went above and beyond making sure everything was figured out

Reply from Neosabers
10/10 saber, and the delivery was quick. Amelia from customer support was also excellent with her communication!

Reply from Neosabers
Great customer service and they actually reply! great company love everything about it Amelia has been really helpful with my frustrations about shipping

Reply from Neosabers
First time buying from Neo Sabers, been wanting to for a while. I purchased the Enma Sword Saber. High quality and very sturdy!
Only down side was it came with the wrong screws, I was able to contact customer support and got it sorted in a quick and timely manner.
Thank you to Lisa Mitchell for the great customer service!

Reply from Neosabers
Some of the best Star Wars near replicas you can find. Many items are pricey, but the craftsmanship rivals the top tier ultra-purist replica companies that charge thousands. I recommend the Xenopixel model for the best immersive experience. Whether you’re using these to duel, gifting, or just keeping them for nostalgia these are some of the best products you can find.
My only improvement recommendation is to improve the clarity of the environmental and action effects coming from the speakers.

Reply from Neosabers
I just got my shadow lord lightsaber from Neo Sabers, and it's great! I love everything about it, from the application to control its lighting, to every flash of a clash. The hilt has great weight to it, and it feels like I am genuinely holding a real lightsaber!
I would highly recommend this brand! I will certainly be buying from them again!

Reply from Neosabers
As I was looking into buying a saber from them, my financial situation did change. But even still, the help I got from them in picking out which one I should look for, was great, and the experience talking back and forth was good and professional too.

Reply from Neosabers
Neosabers is a great company and they are very kind and helpful and they helped me get my hands on one of my dream sabers. I would recommend them in a heartbeat.

Reply from Neosabers
They give false advertisement and didn't ship my saber presented in the deal and customer service is bad!!! They giving me a hard time for nothing and I've spent so much money with them. They won't honor the ad being shown and told me they couldn't help. Very unsatisfied to say the least.

Reply from Neosabers
Quality workmanship and design and a whole lot of fun to wield. The pixel blade and blue tooth controlled settings are awesome!!!

Reply from Neosabers
Real Star Wars fans. Great to have a brand that cares about their customers and their passion.

Reply from Neosabers
🤬NEO Sabers!!! I gave them a chance to correct the problem, and they chose to lie & scam people...
Back in April I ordered two Mandalorian Dueling Heavy RGB Light Sabers... And on their site if the order was to arrive before May the 4th you had to order from US Stock vs China Stock... I was going to Star Wars Trivia at D'Ann's and wanted to have that with me...
They issued me a tracking number & said my items would be at my house in three days... Three days never happened and just days before May 4th I receive an update that my order was shipped to China and was held by China customs & was released & headed back to the states... This all happened due to an issue with the logistics department, but then after going back and forth via e-mail they were caught in a lie and admitted that due to the demand US orders were actually shipped from China...
So, they then replied that the items would be here before the release of the film, and gave me a new UPS TN that didn't work from the get go, and to make matters worse other customers were popping up on their page with the same issue...
Now here we are just days away from the movie release & still no delivery yet on their site they are telling people to order the Mando Saber by the 14th and you will have by the movie, but in the same info bar they tell you due to the demand in product you may experience delays in shipping... 😡
So, WHAT THE 🤬 NEO Sabers get your 💩 together us Star Wars fans stick together and will support a company who takes care of a SOLID FAN BASE... Not some 🤬'n company who didn't have enough to meet the demand & used us for a 🤬'd up CASH GRAB...
So, until I receive my delivery it is 🤬NEO Sabers & the Banta you rode up on you scruffy looking nerf herder.
As for this UPDATED REPLY from Neosabers at 3:51 AM... It's an AI reply... I have received this same reply by text and emails for weeks since this issue has begun while more and more people are beginning to post about not receiving their orders.
#🤬neosabers #scamartists #consumerbeware #fafo #starwars #TheMandalorianAndGrogu #saberspro Saber Masters NEO Sabers

Reply from Neosabers
haven’t gotten my saber yet but the customer service is off the charts

Reply from Neosabers
Purchased 2 lightsabers from NEO Sabers a couple of days apart recently. Had questions about shipping and timetables. Their customer service was on top of things. Answered all my questions no matter how mundane or tedious. Lisa Mitchell was a big help and I appreciate her patience.

Reply from Neosabers
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