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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality, noting its fast performance, excellent screen, and good sound through headphones. People find the tablets easy to set up and use, with some even replacing laptops for everyday tasks due to their convenience and responsiveness. Several users highlight the solid build and good battery life as significant advantages. However, some customers experienced significant dissatisfaction with delivery times, with orders taking weeks or even months to arrive, and a lack of clear communication regarding shipping status. A few people also reported issues with product functionality over time, such as apps closing unexpectedly or difficulties with the tablet turning on after charging. There were also instances of incorrect or poor quality accessories, and problems with postage.

What people talk about most

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Order

Users describe ambiguous interactions with order, with many customers reporting significant delays and... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers praising its ease of use, crisp vision,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction, noting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a decent device though it didn't take the introduction of a microSD card which meant a factory reset. Fortunately the setting up is as fast as promised. It's quick enough, without being lightning... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.

Rated 4 out of 5 stars

This is the second Neocore tablet I have bought. Great tablet at a great price Would have given 5 stars if more communication re state of order but that is not to say the delivery lead time was poor... See more


Company details

  1. Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

506 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Value for money but issues

Negatives. Had to wait several weeks before delivery, even though they claimed to have them in stock on the website. Tinny sound, not all apps transfer over... No app search function in back as area or ability to group apps. Positives. They did reply to correspondence, but told lies. The set up was realatively easy. Screen is good for the money. The build is good too. Not easy to choose which files onto the SD card. Can't seem to set the camera to use the SD card. Camera is average in terms of quality. Overall I think the unit, keyboard cover and mouse are very good value. I would recommend it tbh. Thanks.

13 February 2025
Rated 5 out of 5 stars

Great service

The store were very good in responding to my queries a couple of little things the preorder was quite long over date given but no problem and when received my keyboard case and mouse were not there but a quick email to customer support and there rep was both cuteous and had the items to me next day,now have been on the Tablet its great for the price all works as stated so all in all a good buy.

13 February 2025
Rated 5 out of 5 stars

Very neat and robust Tablet

Very neat and robust Tablet. It has quite a good speed response, graphics are clear for the price. The only wish is that it could have had finger print or facial recognition.
Would I recommend this tablet, yes I would.

13 February 2025
Rated 2 out of 5 stars

Shocking Service

Ordered
4 Feb - Order acknowledgement stating NEXT DAY DELIVERY as it was ordered.
5 Feb - Not received
6 Feb - Asked Neocore when I could expect delivery
6 Feb - Response from Neocore "The tablet is on pre-order as advised on the product page, we aim to dispatch within next week."
I don't know anything about "pre-order" I purchased the tablet based on next day delivery and this was confirmed on their order acknowledgement.
12 Feb - Email from Neocore "Thanks for the email. We've a small delay, my apologies but we have confirmed date now and we aim to dispatch this week."
15 Feb - Email from Neocore "Tracking (will go live Monday:"
18 - 19 Feb - Finally received, not sure which day.
I am going to attempt to get the extra payment I made for next day delivery
I'm only giving the 2 stars as it's a very nice tablet. If it was based on service it would be 0 stars.

3 February 2025
Rated 5 out of 5 stars

Easy to use

Easy to use with touch screen, keyboard or mouse.
Also has a great battery.
What's not to like??
And the price is great too.

25 February 2025
Unprompted review

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