While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 99 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality, noting its fast performance, excellent screen, and good sound through headphones. People find the tablets easy to set up and use, with some even replacing laptops for everyday tasks due to their convenience and responsiveness. Several users highlight the solid build and good battery life as significant advantages. However, some customers experienced significant dissatisfaction with delivery times, with orders taking weeks or even months to arrive, and a lack of clear communication regarding shipping status. A few people also reported issues with product functionality over time, such as apps closing unexpectedly or difficulties with the tablet turning on after charging. There were also instances of incorrect or poor quality accessories, and problems with postage.

What people talk about most

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Order

Users describe ambiguous interactions with order, with many customers reporting significant delays and... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers praising its ease of use, crisp vision,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction, noting good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a decent device though it didn't take the introduction of a microSD card which meant a factory reset. Fortunately the setting up is as fast as promised. It's quick enough, without being lightning... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.

Rated 4 out of 5 stars

This is the second Neocore tablet I have bought. Great tablet at a great price Would have given 5 stars if more communication re state of order but that is not to say the delivery lead time was poor... See more


Company details

  1. Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

506 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Birthday gift 🤞

Gave it to my wife on 9th May as part of birthday present and she is completely delighted. My job for tomorrow a.m. is to set it up and move her stuff across.
Is there a "best size" for an SD card please?
Warranty now off and running so best get her jobs done asap.
Thank you for your help and support, it's really VERY much appreciated.
Kind regards, G McRobbie

12 March 2025
Rated 3 out of 5 stars

Was taken in by the “genuine” reviews…

Was taken in by the “genuine” reviews in the comments section. Not up to the hype it was given,trouble downloading apps, app won’t open when downloaded, supposedly 15 hour battery life more like 5. Disappointed to say the least.

14 April 2025
N-Store  logo

Reply from N-Store

Thank you for taking the time to leave your feedback. We are sorry to hear that you are not satisfied with your experience.

We would like to clarify that the advertised 15-hour battery life is based on video playback at minimum screen brightness. Actual battery performance can vary depending on several factors, such as screen brightness, internet use, background activity, and the types of apps being used.

Regarding app installation, most apps can be installed onto the SD card to save internal storage. However, please note that some apps do not support installation on external storage, as this depends on the individual app developers and is outside of our control.

We also want to assure you that all reviews for this product are completely genuine from verified customers. We are committed to providing a transparent and honest service.

We would appreciate the chance to assist you further with the app download issues you mentioned. Please contact our customer support team — we are here to help and ensure you get the best possible experience.

Kind regards,
Mike

Rated 1 out of 5 stars

I can't review yet,as I haven't…

I can't review yet,as I haven't received the product yet !

14 April 2025
N-Store  logo

Reply from N-Store

Thank you for your message.

According to the tracking information provided, your parcel is currently awaiting collection at your local delivery office. You may also have the option to request a redelivery through the courier. You can check the status of your shipment at any time using the tracking link included in your order details.

We always recommend checking the tracking information after dispatch, as this is a common practice and helps avoid any delays in receiving your order.

Please refer to your order confirmation email for full tracking details. If you require any assistance, our customer support team is here to help.

We look forward to your review once you receive your product!

Kind regards,
Mike

Rated 1 out of 5 stars

I was aggressively marketed the neocore…

**Update Monday 28th April 2025 the reply from Mike below is untrue at no point was i informed of a delay in any part of the order. There is no proof on any recipts or order confirmations**

I was aggressively marketed the neocore tablet, case, keyboard and mouse bundle. It took 12 days to arrive from order. When it was delivered it was missing the case. When I queried this I'm told the case is on pre order, as mentioned on the website. This is not mentioned on the website. I will recieve it some point in the future! Really not happy with the service from this company.

25 April 2025
Unprompted review
N-Store  logo

Reply from N-Store

Thank you for your feedback.

We would like to clarify that the pre-order dates for the case were clearly displayed both during the checkout process and on the product page. We make every effort to ensure that such information is visible so customers are fully informed before completing their purchase.

It’s always important to review the full product description and details at checkout. If anything is unclear, we encourage customers to contact us directly before placing an order rather than leaving a negative review based on misunderstandings — we are always happy to help and provide clarification.

We appreciate your patience regarding the pre-ordered item and can assure you it will be shipped to you as soon as it is available.

Kind regards,Mike

Rated 4 out of 5 stars

You still haven't told me if your new…

You still haven't told me if your new Neocore cover with stand and photo aperture will fit Mt old Neocore E1 R1...E Series tablet bought fro. You some time ago . If it fits can I buy it from you please and at what cost please. Thank you Mrs Earl

1 April 2025
Rated 5 out of 5 stars

Bought two of these tablets

Bought two of these tablets. Really pleased with them. Very cost effective but no scimping on the quality. Sturdy build so should last quite a while. Cover and keyboard nice too. Keyboard is really responsive.

31 March 2025
Rated 5 out of 5 stars

My first tablet

I've always used my phone and my PC but I bought a tablet to save my phone battery when i'm home. Looked for spec at a decent price and had a choice of British or Chinese at the same price and similar spec so went British. The Neocore E2s arrived and is a great replacement for my S21 phone fast bright and simple to adapt to, the only thing missing is 'close all tabs' button. I have now been using it for 4 weeks and my phone never gets picked up at home.

6 April 2025
Unprompted review
Rated 4 out of 5 stars

Good functionality and value for money

Pad took a long time to arrive, but was well packed and presented when it was posted. Undeniably very good value for money, the pad/keyboard/mouse combination operate well together, although the keyboard and mouse are apparently generic units from China. It is impossible to give a comprehensive review after only a few days use, but I am very pleased with my purchase so far.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Communication was great

Communication was great. Site said there would be a delay as stock was low but there wasn't too long to wait before delivery. Tablet is light and functions well. I've bought a keyboard to attach but haven't used it as a "laptop" yet.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

NEOCORE E2s Pro Edition

Everything was well packaged. The tablet feels solid and well built, the case is well designed and fits well.

Overall, I'm very pleased with this, especially at the price (£139.95).

24 March 2025
Unprompted review
Rated 5 out of 5 stars

My second E2 …

Well I already have an E2 which has been fine but wanted to have the newer one as it would be useful to use it as a small laptop when I'm not at home. I haven't had any use of it yet as it only arrived this afternoon and it and the keyboard needed charging.
The only problem is the time it has taken from ordering to now. I'm not saying it was your fault. This is the course of the events:
Ordered 14th March
Received an email on 17th March to say you had posted it.
I received an email on 24th March asking what I think of it.
I received an email on 25th March from Royal Mail to say it would arrive on 26th March which it has.

26 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look