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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the product's quality, noting good screen resolution, decent speed, and sufficient memory. Many find the tablets easy to set up and use, with some highlighting the long battery life and overall value for money. However, some people were dissatisfied with the delivery service, reporting significant delays and a lack of communication regarding order status. There are also mentions of issues with products not working correctly, such as tablets failing to turn on or apps closing unexpectedly, and problems with accessories like charging cables not fitting or cases being of poor quality.

What people talk about most

Product

Consumers find the product experience to be ambiguous. While many praise the tablets for their excellent... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers report significant delays, with... See more

Order

People report ambiguous experiences with order. Many customers express significant frustration with long... See more

User experience

Reviewers highlight ambiguous aspects of user experience. While many customers found the tablet easy to use,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the tablet's quality, noting good screen... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a decent device though it didn't take the introduction of a microSD card which meant a factory reset. Fortunately the setting up is as fast as promised. It's quick enough, without being lightning... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.

Rated 4 out of 5 stars

This is the second Neocore tablet I have bought. Great tablet at a great price Would have given 5 stars if more communication re state of order but that is not to say the delivery lead time was poor... See more


Company details

  1. Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

506 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 2 out of 5 stars

These tablets are cheap for a reason.

While I hadn’t expected Apple or even Samsung quality, I was very disappointed with the E2S Pro Edition bundle I purchased, after reading a number of decent reviews. My bundle included a case and mouse, which were both adequate, and a terrible, cheap and nasty keyboard, which I’m quite sure would have disintegrated pretty quickly. I have had bluetooth tablet keyboards before, and never come across one so flimsy.

When I attempted to set the tablet up by transferring items from my Samsung phone, which should have been very simple, I found it impossible, as the tablet was not recognised by any other devices under the name it claimed. This stopped the process, and resulted in the tablet returning to this sticking point every time it was powered up. When I informed Neocore of this, they completely ignored it, but did offer a £30.00 refund, as they claim the sub-standard “extras” were manufactured by another company.

I rejected that, and asked for a full refund. To be fair, that was processed fairly quickly, although they did fail to refund my return postage, which I was entitled to, as this was a faulty product. I decided just to move on. In summary, you get what you pay for, Spend the extra, and go for a better product.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Awful awful comoany

I ordered a tablet on 2nd Sept. Expected shipment date was 15th Sept. I got an email saying it had been shipped on 19th. It is now 3 weeks later snd I still haven't received my tablet. I have sent 4vemsikz requesting tracking info but got no reply. Both published telephone numbers for the company are unobtainable. Enteringvthevtravking no on the royal Mail website cones back with nothing. I gave now applied for a refund through the PayPal Buyer Protection Scheme and if this fails I will be issuing a Court Summons against Neocore to get my money back.
Awful awful customer service. Do not touch this company with a bargepole !

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Very neat but of kit

Crisp screen Good battery life. Really easy to set up. Quite heavy but I guess that's the battery. The Bluetooth keyboard and mouse are a great addition to the tablet.

6 September 2025
Unprompted review
Rated 4 out of 5 stars

Budget price but not Budget Performance

The product is excellent and easily compares to other tablets that are many times the price of the Neocore. This was purchased to replace an earlier Neocore tablet which was getting a little long in the tooth. Nicely packaged, the tablet is very easy to set up via the on screen wizard. You can copy your icons from another android tablet or phone.
The unit was charged to about 70% which is very useful. The specs of the tablet are excellent and with the micro SD card, you'll never run out of space.
Controls are very easy and simple. No unnecessary buttons or connectors.
The screen is superb and everything is pin sharp. Streaming videos is a pleasure and the sound quality excellent. I've not used and probably won't use the camera for pictures but I do use it zoom and teams meeting which it handle with ease.
My only disappointment was with the delivery time and my tablet took well over 3 weeks to arrive.
Overall I am delighted with unit and if your looking for a high performance tablet at a very low cost then this is the one for you.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Very slow delivery but well worth the…

Very slow delivery but well worth the wait. Excellent all round product. Charges at record speed. Battery lasts all day. Great picture quality. The only downside is the speaker sound which is a little underwhelming. With headphones however, it sounds great.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a Tablet on the 6th of July not arrived

Ordered a Tablet on the 6th of July. Still has not arrived. I have emailed numerous times. Told initially that it was on pre-order. NO indication of this when I ordered. Service and communication has been poor. I was told that it was on its way on 30th July yet only dropped at the parcel shop three days later. Still no indication of delivery on Tracking. I have now asked for a refund and am awaiting a reply. The Tablet may be good but the service is appalling. When I get my money back I will never use this company again despite trying to buy British

5 August 2025
Unprompted review
Rated 5 out of 5 stars

great tablet

aprt from waiting slightly longer than expected for delivery, all is well. the tablet seems well made and works well, just what i needed. the price is great too when compared to others at a similar spec.

23 July 2025
Unprompted review
Rated 4 out of 5 stars

Solid tablet

Solid tablet, fast with great graphics, already in use as backup for a high end laptop, runs well. Delivery time only downfall.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Neocore is a British company

Neocore is a British company
The tablet I bought is fast and very responsive
Got all my apps straight from my phone without any problems

I would highly recommend this product

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Fast & Reliable

Very good overall performance from a British made tablet for the money. Solid in stature and faster that equivalent other makes by far.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

just the job

after initial confusion as to model i needed, it was soon sorted and delivery made, the case is good and is going to be an asset.

30 June 2025

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