nemo Reviews 

Nemo were extremely helpful, friendly and professional. They took time to understand exactly what we wanted and really nailed it in terms of accommodation, activities and logistics. The support throughout was seamless and professional and the additional touches like champagne and massages made the whole thing very special. I’d highly recommend Nemo to anyone planning a trip.

We were really sceptical about “needing” to use a travel agent before booking our honeymoon, but in all honesty, I think we’ll find it hard not to use Nemo for holidays going forward.

It was an absolutely seamless experience from beginning to end for our trip to South Africa and Mauritius. Having been on safari before, I had very high expectations and specific requests to balance with a tight budget and school holiday dates. From the get-go, Christabelle made the whole experience feel incredibly easy and personal.

Nothing ever felt like too much of an ask, and the team were especially responsive and accommodating when we needed to move our trip by a few days.

We really felt our budget was well spent, and the memories we’ve come back with have exceeded all expectations. Could not recommend them enough!

August/September 2025 Honeymoon of our dreams! Nemo Travel really excelled themselves with this one, absolutely everything was perfect and it really was the trip of a lifetime. We also used the honeymoon funding through the website for our guests which allowed them to view our itinerary without any hidden costs.

We visited various parts of Kenya and Tanzania, the logistics for us was far too complex to even consider doing it ourselves. Every single part of our trip was taken care of, wee had absolutely no issues and floated through our safari & beach dream from start to finish with complete ease. We met the most amazing people on route and I am so thankful to this team for making this trip so special. We had our completely itinerary located in their handy app along with all travel documents, Nemo also supported us with visa issues when we were having some travel navigating the website and sent reminders to ensure that everything was up to date before our travels. We would use Nemo time and time again after our experience. Thank you all for making our trip the best for us yet!

They were great from start to finish. Really listened to our requests and put together a really brilliant trip within our desired budget - impressed they worked to that as opposed to immediately going to the max budget. Would absolutely use them again.

We had an incredible experience working with Nemo for our trip to Colombia in March 2026. From the very beginning, they stood out compared to other agencies we considered—offering something more boutique, personalized, and tailored to a younger couple like us rather than a traditional, one-size-fits-all itinerary.

I will say, we were initially a bit unsure since Nemo is UK-based and we are American, and there weren’t a ton of reviews from U.S. travelers at the time. That said, everything was absolutely perfect and we had zero concerns in the end—it exceeded our expectations.

The planning process was seamless. After an initial call with our travel expert, Eliza, we received a thoughtful proposal with flexible options to customize, upgrade, or swap experiences based on our preferences. Communication was consistently fast and responsive—not just during planning, but throughout the trip as well, with 24-hour support on the ground and an easy-to-use app that kept us connected to their team.

Every detail of the trip felt special. The hotels were all boutique properties with exceptional service, and many of our rooms (or bungalows) even had private pools, which made the experience feel incredibly elevated. All of our excursions were private and we had fantastic English-speaking guides who made each experience smooth and enjoyable.

Logistically, everything ran flawlessly. All transfers were private, drivers were prompt (often early), and it was always clear who they were and who they were picking up. Nemo also coordinated our domestic flights, making the entire journey stress-free from start to finish.

One thing we especially appreciated was how helpful and reassuring the team was when we had questions about safety leading up to the trip. Given some regional concerns, they took the time to answer all of our questions thoroughly, which made us feel confident and excited heading into the trip.

Overall, our experience can best be described as personalized, private, and luxurious.

We would absolutely use Nemo again and highly recommend them to anyone looking for a seamless, elevated, and thoughtfully curated travel experience.

From the first moment, the Nemo team were experts in communication. They understood our brief and worked really hard to find exactly what we wanted.

This is the first time we've used a travel agent and WOW have they exceeded expectations. From the choice of hotels, to the treatment we received throughout, the ease of logistics, we were treated so well and can't wait to book another trip with Nemo.

Highly recommend!!

FLAWLESS! Nemo were so fantastic I honestly began to worry they might be a scam, but NO, they really are the wonderful! The team thought of every single detail, answered all of my 5615656515 questions and made our honeymoon nothing shy of perfection!

Great service from planning to returning home and throughout our stay. Planning was easy Rosie listened to what we wanted and came back with a great itinerary. Support throughout our trip was excellent couple minor issues fixed quickly without any hassle. Nemo are customer focused and exceeded our expectations thought out the booking process and our holiday. Not hesitation in recommending.

Can't praise Nemo highly enough. Efficient, friendly, professional, knowledgable and, most importantly, worked within our expectations, hopes and budget. Already recommended them to friends and would definitely use them again.

The organisation and details from Nemo were superb we felt safe all was in control from start to finish. Their contacts and knowledge of the area we wanted to travel in was superb and the local guides and support offered was second to none. They fully undertood our interests and planned out trip with activities and places accordingly. My second trip with Demo and will certainly be using them again and would recommend to all. First class.

My friend and I travelled to Sri Lanka and Nemo did a great job talking us through possible itineraries and places to stay and putting together a lovely 12 day trip. Great hotels, all small and just what we wanted but definitely need to plan ahead as many of these properties are small. All hotels, from the "smartest" to the smallest were fantastic and our drive/guide was excellent. For a trip like this thoroughly recommend having the expertise and support from a great customer service business and Nemo really did a great job

nemo organised a wonderful trip. nothing was too much trouble and everything went very smoothly. Harriet who planned our trip with us was insightful and patient. Nothing was or even felt like too much trouble. Don't take my word for it, contact them and find out for yourself

Booking with Nemo is worth it for planning a trip of a lifetime. We went to Kenya for our honeymoon and they got it so right at every point. We loved it. We were wondering if it was worth using an agent v. booking ourselves - for a trip like this with logistics, safety and relaxation as top priority it was money well spent and we'd do it again.

We are very grateful for their support across the pre-booking and trip, including helping us navigate getting stuck due to an air traffic strike in Nairobi. Would use Nemo again for a big trip with multiple parts, off the beaten track. Travel experts are very knowledgeable but you need to act quickly as we ended up losing a few accommodations we wanted.

Superb from planning to support during the preparation and by the partner whilst on the trip to Namibia and Zimbabwe. They listened to what we wanted and planned an amazing holiday, paced perfectly. The hotels were absolutely lovely. One of our top holidays ever. Thank you team Nemo.

We used Nemo to plan our honeymoon and had the best trip of our lives. They listened to what we wanted, stayed within budget, and delivered an incredible trip. The logistics were seamless and we didn’t have to worry about a thing! Their guidance on where to stay and for how long was spot on.

We so enjoyed the experience of planning our honeymoon to Vietnam with Nemo! From the start of the process, they took time to understand our interests, taste and requirements and were so efficient and communicative; suggesting a perfectly fun, relaxing and luxurious honeymoon. The transport and planning on the ground was brilliant and made our trip feel seamless. The team were so responsive when we had queries or asks whilst away and they suggested absolutely incredible hotels and ideas which we would not have found ourselves. Totally took the stress out of planning and logistics in what can be a challenging country to navigate! Will definitely be using Nemo again.

We have recently returned from our honeymoon in Kenya. The whole trip was beyond perfect and we are so thankful to Tatty and the Nemo team for planning an unforgettable trip.
Tatty was so helpful from our initial conversations prior to booking right up until we left for Kenya, she is extremely knowledgable and picked out two amazing places for us to stay to enjoy Safari and relax by the coast afterwards.
We unfortunately had some cancelled flights due to air strikes and the Nemo Operatipns team were extremely helpful and responsive.
I would 100% recommend Nemo for special trips away and wouldn’t hesitate to book a trip with them again.

Excellent from the team at Nemo from suggested hotels, experiences and continued support throughout.

Another fantastic trip with nemo - this time to Sri Lanka and the Maldives. Brilliantly put together for us less energetic, slow travellers. All the hotels were perfect and logistics/transfers were seamless.

Many thanks to ELiza for planning everything and Sophie and Beatriz in the Ops Dept for all the support.

We wanted to say a huge thank you to James and the team for organising such an unforgettable honeymoon to the Maldives and Sri Lanka– it truly exceeded every expectation from start to finish. From the early planning stages the team were quick to respond and answer any questions we had. The app was a great addition providing very helpful information about each place we visited. The itinerary struck a brilliant balance between adventure and relaxation and we loved the boutique feel of all the properties we stayed at, with each offering something unique. We feel incredibly grateful for such a memorable experience and hope to one day travel again with Nemo! We would highly recommend them!