Excellent customer service - very nice. Quick dispatch and shipping. A friend is bringing me the product so yet to comment on that but looks wonderful and looking forward to receiving! Thank you!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Ordered products Friday needed urgently for a friend in need is a friend indeed . Arrived early Saturday morning amazing huge blessings and gratitude 💓🙏💓
Company replied
Easy navigate site and order. Always have stock of what I need. Smooth purchase transactions and goods always delivered in good time and securely packaged.
The process took a matter of minutes to purchase what I needed, and the item was delivered within 48 hours! Speed and satisfaction, my essentials. Abagail Fox
Company details
About Nelsons
Written by the company
Over 165 Years of Trusted Care
At Nelsons, we’re proud of our 165-year heritage in natural healthcare — built on trust, quality, and care for the people we help. Founded in the UK in 1860 by a young pharmacist, Nelsons has always been dedicated to showing how natural remedies and therapies can support happy, healthy lives.
Today, we continue that legacy through our family of wellbeing brands — including RESCUE®, Bach™ Original Flower Remedies, Spatone®, Teetha®, and Arnicare® — each created to support modern-day wellness and natural health.
Nelsons is the home of Nelsons Pharmacy, where our commitment to trusted healthcare advice, quality pharmacy services, and customer care continues. Whether online at Nelsons.com or in person in London, we remain dedicated to inspiring generations to live healthier, happier lives.
Thank you for sharing your experiences — your feedback helps us continue our journey of care, quality, and wellbeing.
At Nelsons, we’re proud of our 165-year heritage in natural healthcare — built on trust, quality, and care for the people we help. Founded in the UK in 1860 by a young pharmacist, Nelsons has always been dedicated to showing how natural remedies and therapies can support happy, healthy lives.
Today, we continue that legacy through our family of wellbeing brands — including RESCUE®, Bach™ Original Flower Remedies, Spatone®, Teetha®, and Arnicare® — each created to support modern-day wellness and natural health.
Nelsons is the home of Nelsons Pharmacy, where our commitment to trusted healthcare advice, quality pharmacy services, and customer care continues. Whether online at Nelsons.com or in person in London, we remain dedicated to inspiring generations to live healthier, happier lives.
Thank you for sharing your experiences — your feedback helps us continue our journey of care, quality, and wellbeing.
Contact info
United Kingdom
- nelsons.com
4.7
Excellent
484 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery and everything…
Very fast delivery and everything arrived in good order for the Bach Flower Remedies.
I couldn't find the homeopathic section, however. Do you still sell these remedies?
2 April 2026
Reply from Nelsons
Thank you for taking the time to share your feedback with us.
If you would like to find a homeopathic remedy, pplease visit the following link:
https://www.nelsons.com/products/made-to-order
Alteratively, please call our order line on 020 7079 1288. Lines are open from 10:00 to 16:00 Monday to Friday.
Easy to order and prompt!
8 April 2026
Reply from Nelsons
Thank you very much for sharing your positive feedback! We look forward to serving you again.
Really great service and delivery on…
Really great service and delivery on time from ordering many thanks 😊
7 April 2026
Reply from Nelsons
Thank you for sharing your good experience with us. We are delighted to hear that you have received your order promptly. We look forward to serving you again.
Reply from Nelsons
Thank you for sharing your feedback with us. We are glad to hear that you have received your order promptly and found our website easy to use.
Reply from Nelsons
Thank you for sharing your experience with us, we look forward to serving you again soon.
Hassle free experience
Easy to find products and place order. This was my second order and I received it promptly.
2 April 2026
Reply from Nelsons
Thank you very much for your feedback and choosing us for another order! Your continued support is truly appreciated.
Excellent and prompt service
24 March 2026
Reply from Nelsons
Thank you for your feedback! We're delighted to hear that you experienced excellent and prompt service. We look forward to assisting you again in the future.
Reply from Nelsons
Thank you very much for your kind feedback! We are delighted to hear that you find it easy to order online. We look forward to serving you again.
Leena was marvelous
Leena was marvelous, understanding, knowledgeable and extremely helpful.
26 March 2026
Reply from Nelsons
Thank you very much for sharing your kind feedback! We're delighted to hear that Leena was able to provide a positive experience. We look forward to assisting you again.
Excellent service
Purchasing on line was easy with helpful information about each product. The order was despatched promptly and well wrapped. The only [minor] concern is that the seals on the bottles of flower essences are very difficult to get off - especially for old hands!
23 March 2026
Reply from Nelsons
Thank you very much for our feedback. We are glad to hear that you find our website easy to use and have received your order quickly.
Super product
Super product, has really helped. Arrived super quick, well packaged. Faultless service, highly recommended.
10 March 2026
Reply from Nelsons
Thank you very much for sharing your good feedback with us! We look forward to serving you again.
Reply from Nelsons
Thank you for your feedback. We’re happy to hear you our service prompt. We look forward to serving you again.
Quick delivery
Quick delivery, carefully wrapped. So glad to find reliable sources of Bahc Flower Remedies and homeopathic remedies.
2 March 2026
Reply from Nelsons
Many thanks for your rating!
Easy shopping
Easy shopping, products easy to look and purchase. Delivery was excellent. Overall a joy to shop.
25 February 2026
Reply from Nelsons
Thank you so much for sharing your good feedback with us! It's great to know our delivery service met your expectations.
Reply from Nelsons
Thank you very much for your feedback. We're delighted to hear that you found the transaction very easy. We look forward to serving you again soon!
Good experience.
23 February 2026
Reply from Nelsons
Thank you for your kind feedback! We're pleased to hear you had a good experience with us.
Amazing products safe delivery
Amazing products safe delivery. I would recommend and buy it again.
20 February 2026
Reply from Nelsons
Thank you for sharing your good experience with us. We are delighted to hear that you have received your order promptly. We look forward to serving you again.
I sent them to my girlfriend in Devon
I sent them to my girlfriend in Devon, she said the Hypericum did not work. I think she expected too much,
I know the ones I get from Ollios work. They cannot ship to the IK, is what yhey told me.
Thank you,
Amanda D Austwick
16 February 2026
Reply from Nelsons
Thank you very much for sharing your positive feedback! We look forward to serving you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.