Nelson Travel Reviews 40

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ben Nelson and his team delivered the highest level of quality organisation and planning, all seamlessly delivered, allowing my wife and I to enjoy a memorable five star luxury trip to South Africa,... See more

Company replied

Rated 5 out of 5 stars

Ben, Emma & the team really rolled out the red carpet helping us organise our honeymoon. Great adventure getting from Zanzibar to the remote island of Pemba via a tiny plane, followed by a James Bond... See more

Company replied

Rated 5 out of 5 stars

Ben Nelson Travel organised a special Safari holiday followed by a relaxing beach get away on a remote island in Kenya. His attention to detail was superb and all the flights transfers and hotels were... See more

Company replied

Rated 5 out of 5 stars

We had the most wonderful experience with Nelson Travel. We arranged our dream honeymoon through Ben and from start to finish the whole experience was amazing - always attentive, helpful and honest. W... See more

Company replied

Company details

  1. Tour Operator
  2. Travel Agency

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Our travel experts are ready to craft your next unforgettable holiday.


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4.8

Excellent

TrustScore 5 out of 5

40 reviews

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Rated 5 out of 5 stars

Pemba Island

Ben, Emma & the team really rolled out the red carpet helping us organise our honeymoon. Great adventure getting from Zanzibar to the remote island of Pemba via a tiny plane, followed by a James Bond speed boat to the resort. Met with a cocktail made for a great start to a fantastic week of sunshine, good food and relaxation. These guys cared about our experience and listened to our brief around how much we wanted to spend. 👍 thank you all.

18 December 2023
Unprompted review
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Reply from Nelson Travel

Thank you, Chris! We're delighted you had a good time and enjoyed the James Bond entrance : ) All the best, Ben

Rated 5 out of 5 stars

Thank you Nelson Travel

Just got back from a holiday to Antigua where we stayed at St James's Club. Nelson Travel hit the brief and also beat the airline's price so will certainly be using again.

8 February 2024
Unprompted review
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Reply from Nelson Travel

Thank you, Charles. We're delighted you had a good time and look forward to hearing from you again.

Rated 5 out of 5 stars

Perfect

Perfect - everything was booked and planned to the last detail.

Our honeymoon to Kenya had us as fish out of water to what we were used to. From the moment we took off from London to the moment we landed back, there was someone there for us every step of the way to hold our hand.

Accommodations were luxurious and the best in the area from what we heard from others.

Will be using them again for any big trip!

1 February 2024
Unprompted review
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Reply from Nelson Travel

Thank you for your review, Joe. We’re so glad you had a great time and thank you for referring us. All the best, Ben

Rated 5 out of 5 stars

The perfect honeymoon

Nelson Travel was excellent from start to finish. They put together the most fantastic itinerary for our honeymoon around Tanzania, guiding us throughout the planning process and ensuring each stop offered something different. All the travel was seamless and the two lodges and island we stayed at were better than anything we could have hoped for. There were a few minor issues with the island which Ben Nelson followed up on immediately after and it all ended very satisfactorily. A wonderful experience and we will certainly be using Nelson Travel again.

14 January 2024
Unprompted review
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Reply from Nelson Travel

Thank you for your review, Piers. We're so thrilled you had a great time and really enjoyed working with you on this magical honeymoon.

Rated 5 out of 5 stars

Exceptional customer service and attention to detail!

The details really matter to me and with Nelson Travel, I can confidently say that they will take care of every little one. Emma answered all my questions promptly, clearly explained the specifics and was available while on my trip via WhatsApp. The schedule she created was so well organized. The lodgings we stayed at were so special and high quality - I wouldn’t have known about them without Emma. This was such a special trip - thank you Nelson Travel and Emma!

21 August 2023
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Reply from Nelson Travel

Thank you for the lovely review, Sophie. We’re so glad you had a good time!

Rated 5 out of 5 stars

An experience of a lifetime…

We had the most wonderful experience with Nelson Travel. We arranged our dream honeymoon through Ben and from start to finish the whole experience was amazing - always attentive, helpful and honest. We did a safari in Tanzania and stayed in Zanzibar. Both destinations were what dreams are made of. We stayed in beautiful camps on safari where we were completely secluded in nature amongst the wildlife. Zanzibar was paradise and Ben was always on the end of the phone to answer any queries. We can’t wait to plan our next adventure. Sophie and James

24 August 2023
Unprompted review
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Reply from Nelson Travel

Thank you, Sophie! We're so glad you a wonderful time and that you loved the camps. Thank you for the amazing video also!

Rated 5 out of 5 stars

Amazing trip by Nelson Travel!!

The Nelson Travel team was amazing - from great recommendations that fit with what we were looking for in terms of accommodations and activities while traveling, to their responsiveness and helpfulness both ahead of and during our trip - we had a wonderful experience overall!

15 September 2023
Unprompted review
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Reply from Nelson Travel

Thank you, Kate! We're so glad you had a good time!

Rated 5 out of 5 stars

What a great trip!

Nelson Travel did a fantastic job organising a holiday to Mallorca for 24 of us including flights, hotel, golf, boat trips, meals out etc. Certainly no easy task yet everything went seamlessly. Thank you Nelson Travel!

7 September 2023
Unprompted review
Rated 5 out of 5 stars

The best we've used

Absolutely flawless! Ben and the Nelson Travel team exemplify expertise. In our past safari experiences, we encountered travel agents who seemed unfamiliar with both the properties and the regions they sent us. This left us with a sense of missing out on an authentic adventure, a contrast to the exceptional service we received from Nelson Travel. Ben and the team demonstrated remarkable flexibility and expertise with impeccable communication and administrative skills, allowing us to tailor our journey to perfection. We now truly recognize the significance of an expert in this field. Our recommendation for Nelson Travel could not be higher!

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Nelson Travel!

We had the most incredible time in Tanzania with Nelson Travel. Having spent quite a bit time researching operators, we opted for Nelson Travel and gosh, are so glad we did! The team were really informative, nice to deal with and made it all so simple. Would highly recommend.

5 August 2023
Unprompted review
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Reply from Nelson Travel

Thank you for the amazing review! Tanzania never fails to deliver and you picked a great time of year to go. Namibia next!

Rated 5 out of 5 stars

Excellent Service Throughout

We had a brilliant experience booking our honeymoon through Nelson Travel. Everything was organised seamlessly, they were proactive in their communication and they were immediately contactable throughout if we needed any assistance. The holiday itself was fantastic as well!

8 July 2023
Unprompted review
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Reply from Nelson Travel

Thank you for your review, Sam. We're so glad you had a good time and had such amazing game viewing!

Rated 5 out of 5 stars

Trip number 2 with Nelson Travel

Trip number 2 with Nelson Travel, this time flying around Namibia. Everything was exceptional, the level of guiding, the camps, the cleanliness etc. We have fallen in love with Africa and look forward to trip number 3!

11 July 2023
Unprompted review
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Reply from Nelson Travel

Thank you, Lucy - we're excited to be planning trip number 3 with you!

Rated 5 out of 5 stars

A Perfect Holiday

Ben was fantastic in taking the ideas we had and combining them into a brilliant holiday. They helped us coordinate a lot of moving pieces and made sure we had a hire car that could do it all.

1 May 2023
Unprompted review
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Reply from Nelson Travel

Thank you for your review, Rupert - so glad you had a great time!

Rated 5 out of 5 stars

The Nelson family provided us with an amazing unforgettable adventure

The Nelson family provided us with a wonderful varied itinerary. Every detail of our trip was carefully thought of and adapted to our requests. The guides were outstanding. The advice we got was very helpful from an experienced, knowledgeable team. An unforgettable trip. From a thrilling safari to a relaxing few days in Zuri. Tanzania and its people are beautiful. Do visit.

1 February 2023
Unprompted review
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Reply from Nelson Travel

Thank you so much for taking the time to review. We're delighted you had a great time! Tanzania really is an amazing country.

Rated 5 out of 5 stars

The time of our lives!

Nelson Travel organised us the most amazing honeymoon. We had very little knowledge of where best to go and stay, but they took care of everything. Their partners in Africa meant that we got total luxury everywhere we went.

The places we stayed were all equally stunning, and really made it the trip of a lifetime. The camps were all completely wild, but blended with refined luxury as well just as we had hoped for.

The trip went absolutely as well as we could possibly have hoped, and this was largely down to the hard work and dedication of the Nelson Travel team. If we could give them 6 stars we would. Thank you to all the team for such an incredible experience.

3 March 2023
Unprompted review
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Reply from Nelson Travel

Thank you, Dan. We're so glad you had a great time and look forward to hearing from you soon : )

Rated 5 out of 5 stars

Our getaway.

What can I say!!! We went on our first Safari ever and put ourselves in the hands of Ben and his team at Nelson Travel. From the minute we arrived in Kilimanjaro to the last when we left Stone Town we were looked after amazingly well. The Guide who looked after us was very professional and always attentive to all our needs and nothing was a problem.
I would like to thank Ben and his team for organizing such a fantastic bespoke holiday for us and will definitely be back soon.
Paul

30 January 2023
Unprompted review
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Reply from Nelson Travel

Thank you for kind review, Paul! We are so grateful and happy you had a great time. All the best and speak soon! Ben

Rated 5 out of 5 stars

Tanzania/Zanzibar Experience

We approached Nelson Travel to organize our holiday to Tanzania and it was the best thing we did. As a working couple we do not have a lot of spare time to research our trip so it was a joy to hand over the planning to them. From the moment we arrived in Tanzania we were superbly looked after, our bespoke itinerary of a mix of safari, beach and culture, had been thoughtfully put together and Nelson Travel couldn’t do enough to make sure we enjoyed a stress-free holiday.

We would highly recommend Nelson Travel to anyone who wishes to have a bespoke, well-organized adventure with excellent service and backed by a friendly team.

It really was a hakuna matata vacation!

1 February 2023
Unprompted review
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Reply from Nelson Travel

Dear Suzi, thank you for your wonderful review. It was a total joy to work with your party from beginning to end, and we are so happy you had a good time and loved Tanzania. We look forward to working with you again soon. Very best, Ben & Emma.

Rated 5 out of 5 stars

The perfect team to plan a trip of a lifetime!

We used Nelson Travel to book our honeymoon and can’t recommend them more. Every element of our trip was perfect- Ben interpreted our brief excellently and had a great balance of giving us what we had asked for as well as suggesting some alternatives that we hadn’t thought of.

Ben was very responsive and on hand via WhatsApp throughout the trip which gave us peace of mind (although we didn’t need to message!) Trip of a lifetime and we are very grateful to the team for pulling it together.

25 December 2022
Unprompted review
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Reply from Nelson Travel

Thank you so much for your wonderful review, Georgie. We are so glad you had a great time!

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