Banner for Neko Health

Neko Health Reviews 

388
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible kindness, professionalism, and helpfulness throughout the process. The overall service is frequently described as excellent, efficient, and comprehensive, providing a smooth and futuristic user experience. Many appreciate the quick turnaround of results and detailed explanations from doctors, finding the service to be great value for money and a worthwhile investment in their health. However, some people encountered difficulties with the booking process, reporting it as impossible or experiencing issues with appointment management. A few reviewers also expressed concerns about the comprehensiveness of the health checks, noting that some known conditions were missed or that the information provided was already available through a GP.

What people talk about most

Service

Customers had positive experiences with service, often describing it as professional, efficient, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as great, fantastic, and... See more

Booking process

Clients share ambiguous opinions on the booking process, with many finding it easy and pleasant, even... See more

Value for money

Consumers generally express satisfaction with the value for money, often describing it as a worthwhile... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

388 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(388)

375 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Very modern high tech equipment & very welcoming. Every step of the way things were explained. So glad I went as it picked up a couple of things that would not have been detected and having treatment for it.

24 March 2026
Neko Health logo

Reply from Neko Health

Thank you, Janice, for sharing your experience. We look forward to continuing to provide you with exceptional service.

Rated 5 out of 5 stars

quick

Efficient and good

6 February 2026
Neko Health logo

Reply from Neko Health

Thank you, Jonad! It means a lot to us — see you again soon!

Rated 5 out of 5 stars

It was thorough

It was thorough, informative and very helpful.

21 February 2026
Neko Health logo

Reply from Neko Health

We truly appreciate your kind words! It’s wonderful to hear you enjoyed your visit—see you again soon.

Rated 5 out of 5 stars

Professional yet friendly approach

Thorough; efficient; polite and friendly; approachable and knowledgeable.

28 April 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your kind words! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

The scan resulted in a referral where…

The scan resulted in a referral where skin tests showed and confirmed cancer with surgery
This would never have been found if I hadn't done the scan or been too late

27 February 2026
Neko Health logo

Reply from Neko Health

We truly appreciate you taking the time to share your experience! Early detection makes all the difference, and we’re glad we could be part of your journey. We look forward to welcoming you back next year, and thank you for your kind feedback.

Rated 5 out of 5 stars

Very professional and focussed

It was a more comprehensive scan and check than I expected. Absolutely professional and focussed. Follow up really well organised.

9 March 2026
Neko Health logo

Reply from Neko Health

We truly appreciate your kind words, Tom! It’s wonderful to hear you enjoyed your visit—see you again soon.

Rated 5 out of 5 stars

The whole experience was comprehensive

The whole experience was slick, the diagnostics checked so much whereas it is usual for some to be checked at the doctors for random issues.
Doctors explanation was very useful and a couple of suggested further checks ( blood and mole query) were actioned swiftly without charge.

4 March 2026
Neko Health logo

Reply from Neko Health

Thank you for your lovely feedback! We’re delighted you had a great experience with us and can’t wait to welcome you back.

Rated 5 out of 5 stars

Smooth and easy process

Smooth and easy process. Was very well welcomed and the whole process felt very professional

4 March 2026
Neko Health logo

Reply from Neko Health

We really appreciate your feedback, Siri! Looking forward to welcoming you back.

Rated 5 out of 5 stars

Booked the scan over a year before I…

Booked the scan over a year before I got my appointment in Coven Garden but it was well worth the wait. The scan was extremely comprehensive and so quick. Gave me real peace of mind as I have had some health problems in the past which the NHS has never followed up on. Well worth the money - a stresses experience and I felt like I was in the hands of people who really knew what they were doing. I was able to book for the following year too so I will keep it up yearly as they keep all the records to compare.

19 March 2026
Neko Health logo

Reply from Neko Health

We sincerely appreciate your feedback. It’s our goal to provide excellent service, and we’re glad we met your expectations.

Rated 5 out of 5 stars

Friendly staff who explained the…

Friendly staff who explained the procedure step by step and good to be able to speak with someone at the end of the procedure who went through your results stage by stage giving advice

19 February 2026
Neko Health logo

Reply from Neko Health

Thanks so much, Mrs Rollinson! It’s wonderful to hear you had a great visit. Your kind words inspire our team, and we’re excited to see you again.

Rated 5 out of 5 stars

Thorough and pleasant experience

Thorough and pleasant experience!
You find out a lot about your health.

10 March 2026
Neko Health logo

Reply from Neko Health

Thank you for your kind words! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Very professinal company

Very professinal company, with instant results.My Daughter Ellie Ball Recomended Neko to me, and Ellie and Neko have hopefully saved my Life, Neko scan found a skin cancer and a Heart Murmur, I have had the skin cancer removed and I am due to have a heart valve replacement very soon. Thank you Ellie and Neko x Philip Ball.

3 March 2026
Neko Health logo

Reply from Neko Health

Thank you so much for sharing your experience, Philip! Early detection is so important, and we're grateful we could play a part in that. We look forward to seeing you again next year, and thank you for your kind recommendation!

Rated 5 out of 5 stars

Amazingly efficient use of one hour…

Amazingly efficient use of one hour from start to finish. Staff lovely. Booked next one too. As NHS employee I would say excellent way to get a snapshot of systems can and do present problems if not monitored

20 February 2026
Neko Health logo

Reply from Neko Health

Thank you, Karen, for your thoughtful feedback! We’re delighted you enjoyed your experience with us and truly appreciate your support. We can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

Excellent service

Very reasonably priced, super efficient MOT, excellent mole scanner -all the results super quick.
All staff very professional too.

25 March 2026
Neko Health logo

Reply from Neko Health

Thank you for your kind words! We’re so glad you had a great experience and hope to see you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look