No contact despite emails and texts and…
No contact despite emails and texts and never showed for scheduled visit
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We are a well established family run plumbing and heating company who have vast experience in domestic boiler installs, boiler repairs and servicing. We specialise in the design and installation of heating systems and then work with you to maintain the system. We have a team of dedicated engineers who offer a friendly and trustworthy service, which is delivered efficiently and competitively at all times. We are committed to ensuring our customers are always given the care and attention expected.
21 The Fairway, LS28 7RD, Pudsey, United Kingdom
No contact despite emails and texts and never showed for scheduled visit
I've used this company before and always been so happy with the service and quality of work. In the last week Neil has been has advised me over the phone with some iron piping concerns, came out within 24 hrs to take a look and quote the job, and 4 days later, it's been done. Great customer service, workmanship and prices. I definitely recommend.

Reply from Neil Stevens Plumbing and Heating Limited
Excellent service, would definitely recommend to anyone!! Prompt response. Well pleased with the work. Many thanks to all concerned.

Reply from Neil Stevens Plumbing and Heating Limited
I found Neil through a recommendation on a local community Facebook group and would definitely recommend. Everything was great from booking in with Fiona to Neil visiting on the day to carry out the work. Very Pleasant and easy to chat to and explained everything thoroughly.
Neil attended to the problem with our gas meter promptly and efficiently ensuring all was safe & secure.
We would have no hesitation in calling on his services again.
Fantastic service - came within a day of getting a quote, sorted the issue straight away and the chap who came out was friendly and professional. Will definitely be using you again!
Responded very quickly and solved a complicated system. Excellent and considerate service.
I had a boiler service, landlord gas certificate and installation of a wireless boiler control thermostat. It was quick to get the service I needed, once I contacted them, and the work itself was professionally and quickly done. I had a very good experience with Neil Stevens Plumbing.

Reply from Neil Stevens Plumbing and Heating Limited
Staff were here promptly and the only delay was due to having to get a new part for a boiler 16 hrs old.

Reply from Neil Stevens Plumbing and Heating Limited
Used this company for the past few years now, reliable prompt, and friendly.

Reply from Neil Stevens Plumbing and Heating Limited
Excellent service- from booking through to completion of the work. Highly recommend Neil Stevens Plumbing! Real bonus was the excellent price.
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