Neilrayment Reviews 

I had a fantastic experience with this Goldsmiths. They reworked my 1930's engagement to make it wearable again after many repairs. I was worried it would look too modern but it is absolutely beautiful and almost exactly like the original. I felt like they really listened to what I wanted and took so much care to completely recreate it too give it strength and beauty. Elan even redesigned the underneath of the ring to lift it up just above my wedding band. I heartily recommend them and they were also so lovely and welcoming. Thank you so much!

We are absolutely delighted & extremely pleased with Neil Rayment Goldsmiths.

Neil has gone above and beyond creating our engagement ring.

As a couple we came to a decision that I could choose a design of my personal choice.
Being involved in this whole process was enjoyable & exciting.

We were kept updated with excellent communication throughout.

Neil helped me choose a beautiful diamond with amazing sparkle & excellent specifications. We then decided on a two tone contemporary design which enhanced the stone perfectly.

On seeing final results I was blown away, absolutely stunning. This beauty will surely receive many compliments.

My partner is very impressed & is so happy I'm over the moon.

We are grateful for a smooth experience & will treasure this ring forever.

Thank you for your incredible talent, craftsmanship & professionalism.

Louise & Kenny

If I could give no stars I would. Unfortunately my experience with Neil Rayment Goldsmiths has been appalling. I went to Neil with a request to lift the collet in my engagement ring so that the diamond could sit neatly next to a traditional shaped wedding band, to which Neil said was an easy alteration. We had a thorough consultation and Neil drew up a design for the new collet which i was happy with. However, on picking up the ring, it was nothing like we discussed and agreed and it was way too high. I explained i wasn’t happy with the final result and it went back in for a second alteration, again we discussed in detail the look I wanted. On picking up the ring after the second alteration, again it was nothing like we discussed, the finish was poor and uneven, and there was a crack in two of the claws making it unsafe to wear. And to top it off he charged me again which I have since been advised is against my consumer rights. I have explained my dissatisfaction to Neil who accepts no liability for the poor work, and after many communications through his solicitor, he would only offer to make me a new ring of a design of his choosing (no negotiation) which was completely different to my ring and one I didn’t like, this was also on the basis he could have my current ring to recycle. My ring is not safe to wear and after advice from several jewellers I have been told the metal is brittle and I'd be best placed to buy a new setting. I have requested only a refund for the work he did on my setting which £550 (and wouldn’t even cover the cost of a new setting) but through his solicitor he has point blank refused.

Neil Rayment Goldsmiths over promises, under delivers and when things go wrong takes no responsibility.

I have photos of my ring that I wish I could post to show how bad my ring looks and the poor state it is in. I am devastated and wish I had never gone to this goldsmiths.