Neathouse Partners Ltd Reviews 151

Craig at Neathouse is always quick to respond – typically the same day – which makes a real difference when dealing with time-sensitive HR matters. His sector knowledge is excellent and his advice is consistently pragmatic and commercially astute. He strikes the right balance between managing risk and enabling sensible business decisions, which is not always easy to find in employment law advice. Highly recommended.

Good solid advice - as a small charity we do not have in-house HR. Ciaron really listened and guided me through each step with practical advice. With his help we were able to resolve the situation.

I have been working with Neathouse for eight years and have consistently found them to be helpful, efficient, and excellent communicators. Rachel is amazing and has always been incredibly supportive, going above and beyond to help in every way she can.

This is a law firm I highly recommend for businesses. They are super efficient and outstanding in their employment law expertise.

We’ve had such a great experience working with Neathouse Partners. Rachel, our solicitor, has been genuinely fantastic from the start. She really knows her stuff and explains things in a way that makes everything feel clearer and far less stressful.

What I’ve appreciated most is how supportive she is. Nothing ever feels like too much trouble, and she’s always quick to help us work through whatever HR issue we’re dealing with. You can tell she really cares about getting things right and making sure we feel confident in the next steps.

It’s made a huge difference having someone so reliable and knowledgeable on our side. I honestly couldn’t recommend Rachel — and Neathouse Partners — more highly.

I would highly recommend Neathouse Partners. I have received excellent service from them, from the start. Everything was tailored to our needs and next steps were planned to enable our business to operate and move forward effectively. As a small business, the HR and Legal and Health & Safety support is invaluable - it is just like having our own department to ensure everything is done correctly and we can call professionals with a wealth of knowledge for any queries. Having a designated contact means a relationship is developed and Neathouse has a good understanding of us as a company. There are regular updates sent out and webinars that can be attended that are beneficial in keeping up to date. Overall, I am very happy with the service - thanks to Zanthe and Alison!

Rachel Ameobi has been providing us with HR guidance for several months, and we have been extremely satisfied with the quality of her support. She takes the time to fully understand our queries and consistently offers clear, practical advice that ensures we remain compliant with employment law. She is equally attentive to our business needs, helping us strike the right balance between legal obligations and operational priorities. Her proactive follow‑up is particularly valuable, especially given our busy schedules as business owners.

Warning to small businesses: Generic service and lack of flexibility

I am sharing this to warn other small business owners about the rigid practices of Neathouse Partners Ltd.

1. Lack of Tailored Service: I requested HR documents for a small, single-site restaurant. The drafts I received were clearly unvetted templates containing provisions for 'working from home' (for kitchen and waiting staff), 'overseas relocation,' and 'intranet notices'—none of which applied to my business. When I flagged these errors, I received no apology or explanation, only a brief response nearly two weeks later after I had to chase them.

2. The Contractual Trap: I attempted to trigger a break clause in my 5-year contract but missed the 'window' by less than 24 hours due to a miscalculation. Despite no reminder being sent by the company and the request being less than a day late, they have insisted on enforcing the full 5-year term.

3. Disingenuous ‘Goodwill’: When I expressed my dissatisfaction, their representative offered a 'gesture of goodwill' to let me out of the contract if I paid 85% of the remaining 5-year value. I later discovered this 'gesture' was actually a standard penalty term already written into the contract.

Conclusion: In my experience, this company prioritises rigid contract enforcement over providing a service that is actually fit for purpose. If you are a small business, be extremely wary of the long-term commitment and the quality of the automated documents provided.

I would like to share my sincere appreciation to Ciaron in the HR team, who have been incredibly supportive and helpful every step of the way. He provided clear guidance, timely responses, and consistent reassurance throughout the process, making what could have been a challenging experience much easier to navigate.

I felt supported at all times. I’m very grateful for the support I received and would highly recommend their service.

Rachel has guided and supported us with any HR issues we have had this year . Neathouse advice is always clear and any outcomes are always fully explained . We are also supported with letters and templates as and when we need .

I strongly recommend Neathouse Partners to anyone needing expert employment advice. I've relied on their services for more than a year, and they've consistently been supportive and responsive. Special thanks to Zanthe; her professionalism, expertise, and clear, valuable guidance have been invaluable whenever I seek help.

We work primarily with Zanthe at Neathouse and have found her to be an invaluable source of support for our company. No matter the query or task we present her with we know that we will get a prompt response, and all the guidance we need. She is always open to arranging phone calls to review more difficult queries and ensure that we are approaching, at times, difficult decisions fully informed.

Rachel Ameobi is an exceptional Employment Lawyer. She is highly proactive in managing our staffing issues, consistently providing clear, step-by-step guidance to resolve matters effectively. Her commitment is further demonstrated by her dedication to regular follow-ups and offering continued support, which ensures everything is handled smoothly.

Neathouse, Emma and the team are always quick to respond, helpful and professional. If Emma is not available, then there is always someone on hand to help. Can 100% rely on them to give the best guidance.

I cannot recommend Neathouse highly enough, we have worked with the company for a number of years now and always been very well supported. I have been dealing with Emma Dubar recently over 3 quite complex matters and she's been absolutely brilliant, her knowledge is second to none. To know we have Emma at the other end of the phone is so reassuring.

Emma Dunbar has been fantastic in helping us with our HR issues. She keeps everything simple and concise giving us the confidence to move forward with what can seem like difficult company decisions.

Very good advice from excellent advisors

Neathouse provide HR advice, training and support to our company. We have a designated advisor who works closely with us. He understands the business and how we operate and always delivers the support required.

We hadn't signed up for an HR contract before so were apprehensive about the value and use. However, the advice and support has been excellent. Great quality service given. Very responsive. We have appreciated being given the same person each time and have built up a valuable relationship. This has been a good use of charity funds.

Great firm, very helpful and effective. Laurence and his team de a brilliant job looking after our company and personal accounts.

We have used Neathouse Partners Ltd for the last twelve months and found them to be really useful with all H.R. issues.