Neat Components Reviews 515

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality and functionality of the products, noting their perfect fit and secure attachment for various bike components. Many appreciate the innovative design and sturdy construction, often preferring these mounts over standard options. The ordering process is consistently described as easy, with clear product descriptions and efficient communication regarding shipping. Reviewers also praise the prompt delivery service and the exceptional customer service, often mentioning quick resolutions to issues. However, some customers experienced issues with product fit for specific bike models, finding certain mounts incompatible or poorly aligned. A few reviewers also reported problems with product durability, such as cracks or poor screw quality, and expressed dissatisfaction with the company's response to these concerns. Additionally, some people encountered significant delays or unexpected fees with international shipping, leading to frustration.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the perfect fit of the... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the perfect fit, secure... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping to various locations... See more

Order

Users describe positive interactions with order. Many customers found the ordering process smooth, with clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a seat mount AirTag and Garmin Varia mount for my new road bike and could not be happier. It is one of my favourite things about my bike. The Neat Components mount for the Varia is so much... See more

Rated 5 out of 5 stars

I purchased radar mounts for all my bikes and couldn't be happier. I've tried several other brands in the past, but Neat Components clearly stands out. When a delivery issue came up (due to the local... See more

Rated 5 out of 5 stars

An honest company that stands behind their products. I got a first generation tail light mount for my Winspace T1550. The mount developed a crack after about 6 months of training and Mathias and his... See more

Rated 5 out of 5 stars

I purchased a radar mount for my Pinarello X bike. I ordered the wrong part and Neat facilitated a quick return and replacement. The bracket fits perfectly and holds my radar firmly in place during... See more


Company details

  1. Bicycle Store
  2. Manufacturing Service
  3. Research and Product Development

Written by the company

We offer 3d printer products for your bike and bike accesories, such as mounts for Garmin Varia rtl 515 and 516 to mount to aero seatpost, we also offer storage solutions to hange your helmet, shoes and glasses on your wall. aswell as options to store your wheel on the wall while zwifting.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

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1-star

Replied to 29% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Garmin mounts like magic

I have bought 3 Garmin mounts from them for my bikes and all of them arrived quickly, and the products work seamlessly. I am glad they provide a solution Garmin seems incapable to, and elegantly too. Kudos to them!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Best in the market

Neat components is simply the type of company you would like to support and see it grow internationally. The quality is nothing less than 5 stars, customer service is superb with staff that understand the client’s need and their prices are cost effective and reasonable for every cyclist around the world. Highly recommended

7 September 2025
Unprompted review
Rated 5 out of 5 stars

nice quality product

nice quality product , fit really well on the bike. I have that support on my 3 bike i switch with the race numer plate and thé varia.
Realy happy with that

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product (Seatpost Mount Garmin Varia)

If you have a cool bike, you obviously want your devices mounted "neatly" to that bike. This mounting device from Neat products really does that. With a silky smooth perfect fit on my seat post. My Garmin Varia is now attached to my bike,

19 August 2025
Unprompted review
Rated 4 out of 5 stars

Garmin Varia Seatpost Mount for Pinarello Bikes

My review must necessarily be divided into two parts: one regarding the product itself and the other regarding the shipping. So... First of all, the product is nothing short of FANTASTIC!!! Well built, with excellent materials and a nearly perfect fit. I mounted it in 10 seconds and it is perfectly secured, stable and solid. The Garmin Varia mount also fits perfectly, with no play or movement. So, the product gets a 100% thumbs up!! Shipping is a whole other story... ONE MONTH to get the part from Denmark to Italy is simply UNACCEPTABLE!! Even if you choose the economy shipping option (which isn't exactly "economical", considering it cost me €6.50 for a 10-gram bag!!). I STRONGLY suggest that Neat Components review their shipping policy and ABSOLUTELY AVOID Poste Italiane's service, which is TOTALLY UNRELIABLE, SLOW, and TOTALLY UNPROFESSIONAL!!! So 4 out of 5 stars for shipping bugs... Thanks

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products!!

Ordered for 8 bikes for me and friends. All products fit perfect on each bike and we have all been very satisfied. Classy products that compliment the bikes! Top customer service as well from Mathias and his team! If you have any questions just send them an email and they will reply immediately with the solution! Keep up the good work! Love from Cyprus.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Garmin Taillight holder

I was looking for a holder for my Garmin tail light, and the NC product is absolutely awesome. Well designed and manufactured, stable.. etc.

100% recommended.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Simple- Effective- Perfect

Simple, effective, brilliant. A perfect fit for the seat tube and it makes the whole set look neater. It's not just looks though, the design and fit is much more secure and robust than the stock Garmin mount. Great comms from Neat and rapid shipment to the UK . A perfect product and experience. Well done , Neat!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Incredible products

Incredible products, I recently ordered a Garmin Vario mount for my Canyon bike & a racenumber holder for the same mount. The quality and fit are excellent, and I will definitely order here for my future needs. I have N+1 bikes :)

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect match

Perfect match! Was always worried about the flimsy attachment for my Garmin Varia radar and with the Neat Components’ selection of sturdy attachment, problem solved and worries gone!! Easy to order, fast delivery and easy to install. A perfect match!

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great replace service

My S-Works Sl7 seat post mount broke after 4 rides. Too thin to last, but after a mail the same day they sends a new one and this was a thicker 3D printed version. Me Happy !!!
Great service, no extra costs.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer experience

Seat mount for Garmin is meant for seat post, not seat tube. This was not well described in the listing. When I was unable to secure the mount to the seat tube, I requested a return. I was informed via email that the cost of shipping didn't warrant a return and that hardware could not be returned.... should that have also been disclosed? If no return was even possible a good customer experience would have been a refund.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

The Cervelo S5 mount I ordered for my…

The Cervelo S5 mount I ordered for my bike doesn't fit properly on the seatpost, and the light isn't aligned properly.
The included screws are of extremely poor quality.
When I contacted them, they said I could return it.
The return shipping costs almost as much as the item itself.
If the item wasn't delivered correctly, the seller must replace it free of charge or refund it.
Definitely not recommended.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Mount did not fit

ordered a mount based on the Isaac Boson option listed on the website. Unfortunately, it did not fit and had to be returned. It is regrettable that the return, in this case from the Netherlands, incurred additional costs (€12). It might be helpful to include the dimensions of the mount on the website, if possible, as this could help prevent incorrect purchases in the future.

3 September 2025
Unprompted review
Rated 2 out of 5 stars

No return policy outside of Europe

I purchased a Garmin Varia mount for my Canyon Speedmax thinking it would fit on the frame below my seat post because I have a rear bottle mount on my seat post. It did not fit. When I contacted customer support to return the product they said that they cannot accept returns outside of Europe and that shipping would cost more than the refund. Their shipping cost was $8 so I'm not sure why I couldn't ship it back for the same. Now I have a useless $68CAD piece of plastic. Do not purchase if you have a rear bottle mount and think this might stretch over the frame.

26 August 2025
Unprompted review

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