Nearly New Cashmere Co. Reviews 

521
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great company to deal with, customer service was friendly, helpful and efficient and my waistcoat is just perfect. Will most certainly be purchasing more items.

Rated 4 out of 5 stars

I honestly don't understand the bad reviews. Some cashmere sweaters are designed to be gauzy and light - it's not a flaw, and it's not a always a result of cheap production. I ordered five jumpers, an... See more

Company replied

Rated 5 out of 5 stars

Just got my two new cashmere triangle scarves and I couldn't be happier. Something tells me I'll have more than two before long! :-) Fabulous quality and very versatile.

Company replied

Rated 5 out of 5 stars

I looked on several websites before deciding on Nearly New Cashmere and I really made the right choice. Angela is highly skilled, an excellent communicator and I am thrilled with the repair on my blan... See more

Company details

  1. Used Clothing Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shopping & Fashion
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Nearly New Cashmere sell immaculate secondhand 100% cashmere knitwear, accessories and vintage silk scarves. Secondhand but never second best.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

521 reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(521)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality cashmere products

Bought the neck warmer and the reversible hood. The neck warmer is wonderful and so cosy. I will be trying the hood in a couple of days when we go walking in Yorkshire.

Also got the reversible fingerless gloves, which look great and are very practical.

Denise
Cambridge

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Repeat orders.

I have bought two jumpers and two pairs of fingerless gloves from this wonderful company over a period of time that have all been fabulous quality. When I was struggling to log in to my online account their customer service was amazing, helpful and knowledgeable. 5* all round. Thank you so much. Christine

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Several successful purchases!

I’ve purchased several nearly new silk scarves, 2 new cashmere waistcoats/vests and two cashmere wraps from this company. ALL have been EXACTLY as described. All purchases made within approx last 12 months.
Not yet bought sweaters.
I took time to read about the items properly before purchase (so I knew the vests and wraps would be different weights/thickness). I also watched the live reels.
The wraps, one of which was a gift, are more a fine delicate knit but still warm, so could be used most of the year round.
The gift was for an expectant Mum - I thought it would be especially cosy for night feeds, wrapping both Mum and baby. She was delighted to receive it!
The sleeveless vests are a heavier/thicker knit and, despite no sleeves, I’ve found it so nice, warm and comfortable to wear over a shirt. Love the traditional look buttons! I normally wash my cashmere by hand but have washed one vest successfully in the machine, a light iron and it’s perfect!
To date I’ve been very happy with all my purchases (note- I’m not one to sit back if things aren’t right! I would say). Hoping to buy another vest soon!!!!

27 December 2024
Unprompted review
Rated 5 out of 5 stars

A Little Gem

I have just purchased my fifth silk scarf from NNC and am delighted with the exceptional quality. The customer service is excellent and I received each purchase by next day delivery.

Each scarf is exactly as described and if there are any minor flaws these are pointed out beforehand.
I visited the shop and when I made an unsuitable purchase it was simple to return and I received a refund immediately.
I would not hesitate to recommend this business and look forward to making further purchases.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, items as described and fast delivery to the USA! I also love their IG tutorials on how to care for your items, how to recognize a fake brand name scarf etc!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

great company , great product

Wearing the second cardigan I have bought from Nearly New Cashmere for Christmas . Fantastic service & beautiful quality cashmere . Sizing is good & always find it helpful to look at the models on the website. Order from this company , you won’t be disappointed

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Cashmere Wrqp

I bought myself a wrap before going on holiday. It was a great, versatile purchase and good quality. I have since bought another one as a Christmas gift and the recipient is delighted, Great company and particularly because of their sustainability credentials

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Five stars quality and service

Purchase 2 cashmere wraps from Neatly Nee as gifts. Absolutely perfect experience and the scarves are as wonderful as I was hoping. Super soft and high quality cashmere. I also purchased a cashmere turtleneck a year ago and was equally thrilled with that experience.
I recommend this company 100% with no reservation. Keep doing what you’re doing Nearly New! I’ll be back!

15 September 2024
Unprompted review
Rated 5 out of 5 stars

This company never fails to please

This company never fails to please. Very high quality, pre-loved garments at affordable prices. The delivery must be the quickest on the market. Their regular social media posts keep us up to date with new items and also how to care for what we buy.
A great small business

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding experience from The Nearly New Cashmere…

Buying from The Nearly New Cashmere shop has been an outstanding experience from start to finish. I love what you stand for, as well as the amazing range of beautiful products. I chose a cashmere wrap as a Christmas present for my best friend in a gorgeous Mediterranean blue. Because of travel arrangements, I needed to plan the delivery very carefully, and my requests were willingly and helpfully fulfilled. As for the actual wrap, it is stunning, and this is what my friend had to say: 'By some distance my favourite present, beautiful colour’ - 110% satisfaction all round, would definitely recommend buying from The Nearly New Cashmere shop!!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent secondhand goods

Have made multiple purchases and extremely pleased with the items. Have purchased sweaters, scarves, and gloves for my husband and daughters and they wear extremely well…excellent source for second hand. Their vintage silk scarves are reasonably priced and a great way to build a designer collection. Recently purchased the sweater shaver and air’s the best I’ve used.

Highly recommend!

2 December 2024
Unprompted review
Rated 5 out of 5 stars

My go-to for cashmere and scarves

I have ordered cashmere and scarves from NNC for years. I have discovered unique pieces I would never have found otherwise. The quality has always been first class. The cashmere is better than I could afford new and the price is always a bargain (which I love!). Using real life women as models and giving their measurements means I've always had a very accurate idea of how a garment will look on me. I once returned a scarf that didn't suit and the return was really easy. The deliveries are fast. I cannot recommend NNC too highly.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Great company

I’ve ordered a number of jumpers, cashmere wraps and silk scarves from the company. All have been as described and great value for money. Delivery is incredibly quick and where I’ve needed to exchange this has been done quickly and smoothly. Happy repeat customer!

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic shop for second hand…

Fantastic shop for second hand cashmere. All the things i have bought have been excellent condition and just as described. Sent out really quickly as well. If you want to own cashmere, this is a really cost effective way to buy some and also sustainable. Their accessories are also great - love the fingerless gloves

12 November 2024
Rated 5 out of 5 stars

I ordered two jumpers for my mother and…

I ordered two jumpers for my mother and one for my grandma, the pick up in store option was convenient as I don’t live far, and the jumpers are absolutely beautiful! I know they will be extremely well received on Christmas Day. A really great company, the order was even ready the same day I placed it. Would definitely recommend!

16 December 2024
Unprompted review
Rated 4 out of 5 stars

Really good experience

Love my new top & hood and love what this company is doing reselling and upcycling cashmere! Accurate sizing and item arrived in great condition. There was a minor hiccup with their black friday gift as they had not disclosed exactly when their deal started but they were quick to resolve it. Having worn the hood a handful of times now in windy & rainy conditions, it would be great if there was a way to tighten the hood so it doesn't get constantly blown off. It's also important to note that the hood is great for keeping your head warm but cashmere is not waterproof so not to be used as a substitute for a raincoat or brolly. Other than that, wearing the hood as a snood is very warm and looks great!

12 December 2024
Unprompted review
Nearly New Cashmere Co. logo

Reply from Nearly New Cashmere Co.

Thank you for your review Chloe! We are pleased to hear you are happy with the quality of your items and I'm glad we could resolve the free gift that was missed out of your order.

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