Nearly New Cashmere Co. Reviews 

521
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great company to deal with, customer service was friendly, helpful and efficient and my waistcoat is just perfect. Will most certainly be purchasing more items.

Rated 4 out of 5 stars

I honestly don't understand the bad reviews. Some cashmere sweaters are designed to be gauzy and light - it's not a flaw, and it's not a always a result of cheap production. I ordered five jumpers, an... See more

Company replied

Rated 5 out of 5 stars

Just got my two new cashmere triangle scarves and I couldn't be happier. Something tells me I'll have more than two before long! :-) Fabulous quality and very versatile.

Company replied

Rated 5 out of 5 stars

I looked on several websites before deciding on Nearly New Cashmere and I really made the right choice. Angela is highly skilled, an excellent communicator and I am thrilled with the repair on my blan... See more

Company details

  1. Used Clothing Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shopping & Fashion
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Nearly New Cashmere sell immaculate secondhand 100% cashmere knitwear, accessories and vintage silk scarves. Secondhand but never second best.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

521 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(521)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience

Nearly New Cashmere is a brand I discovered this past year. Since then, I have purchased a couple of jumpers and a scarf from them. Each time my delivery is prompt and the quality of the pieces is excellent. The Cashmere is restored to a brilliant like new condition and the price is very reasonable. I also love the try on videos/live streams that are posted to instagram. They are really helpful to see how a piece looks on someone and to discover things that are on the website that I previously missed.

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Cashmere Wraps

I bought a couple of the cashmere wraps in orange and dark grey just before Christmas.
I wear them as scarves and LOVE them. I had previously bought one in light grey and Inew the quality was excellent and the size is perfect for a chunky scarf.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Great quality second hand cashmere

Bought a jumper, cardigan and neck warmer in one order. Fast delivery and excellent quality cashmere. It’s difficult to remember this is preloved clothing when it is this good

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customer

I have bought several nearly new items, new scottish items, for both me or gifts. All are great quality, delivered quickly and as described. Cant fault. I have also returned a couple of bits that just didnt suit me, again cant fault 10/10.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent second hand cashmere garment resales

A small company based in North Yorkshire which really punches above its weight. The products (mostly lovely cashmere jumpers and cardigans) are always accurately described, fit well according to the type of garment and delivery is quick and efficient. I have bought several cashmere jumpers from NNC over the years and still enjoy wearing them. Highly recommended.

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

I purchased 2 Hermes scarves from Nearly New Cashmere and both arrived timely to the USA and as described. I kept one and returned the other. The return process was seamless and my card was immediately refunded. I would highly recommend them for an all around fantastic online experience.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent source for sustainable cashmere and silk scarves

I have made several silk scarf purchases and have had an amazing experience each time. Their customer service is top notch including online chat and quick responses to emails. The scarves are beautifully cleaned and described perfectly so you know exactly what you are getting. Twice I watched the scarf preview a few days ahead of the release and was able to purchase the exact scarf I had my eye on. I also just acquired enough buttons from their reward system to earn myself one of the cashmere shavers as an extra free bonus. Love Nearly New Cashmere.

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, fast delivery to Portugal and affordable prices. Love these sustanable small companies

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful cashmere that I truly adore!

Beautiful cashmere that I truly adore!
I have purchased multiple items over many years and never fail to be thrilled.
The stand at Burghley is always wonderfully stocked and the ladies are kind and helpful. My online purchases have always arrived super speedily and well packaged.
I shall continue to use NNC for all of my cashmere purchases.
A very happy customer!

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! I’m in Canada so I’ve only ever ordered on line from NNC. Their size guide has made it so easy to get the right size so I feel confident in buying without trying on. When an order did get lost with FedEx, the staff at NNC were right on it, refunding me and assuming responsibility even though it was a FedEX error. Everything they sell is great quality at excellent prices and I can’t wait to visit the shop when I’m in England next. A genuine female founded small business that is worth supporting :)

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly quick US delivery.

I ordered a silk scarf to be shipped to the US, it arrived so quickly I was astounded I was not expecting it. It was boxed beautifully in the original box which I also was not expecting as I did not fully read the description as the vintage silk scarf was so incredibly beautiful.

I am so appreciative of this company and their customer service!

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent helpful service…

I have found all my dealings with nearlynewcashmere have been excellent. My order was delivered quickly and all my questions answered in a helpful way. I recommend them highly.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Ordered 2 silk scarves

Ordered 2 silk scarves, they arrived in no time at all. Both just as lovely as their pictures on the website. Great value for money and service. Will be purchasing again.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

The best pre loved Cashmere store

I have used another pre loved Cashmere site for years but since they were bought out by a bigger company they have seriously gone down. Nearly New Cashmere however is amazing. The quality of their items is great and their postage is next day. They also have a loyalty scheme too. I will definitely be buying more from them in the New Year

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent products at terrific prices.

I have bought new and nearly new from this wonderful company. The new cashmere wraps were gorgeous and very well priced, and the second-hand designer silk scarf was just beautiful and in perfect condition for a fraction of what it would cost new. Very speedy shipping from UK to Canada too!

10 September 2024
Unprompted review

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