Just moved into the area and Jordan in the Swansea store was brilliant. Extremely friendly man, super customer care, sourced all our needs. Gave us very sound advice. Altogether a great shopping ex... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Found exactly what I needed after long search. Tiles were to replace damaged ones when other work being completed. Colour was a great match,also I only needed a very small amount which was not a... See more
Anj gave an excellent customer service, giving lots of help and insight on the best tiling options to fit my needs. She spent lots of time running through the different styles and even offered tea a... See more
The staff members were all very helpful and able to help me choose items that I liked. The Store Manager knew all the goods available, and so could make recommendations that matched, making the stor... See more
Company details
Written by the company
N&C Tiles and Bathrooms are an award winning retailer offering a wide range of wall tiles, floor tiles and bathroom products to the trade and public. Shop in one of nationwide tile and bathroom showrooms or visit us online.
We offer inspirational, quality products at competitive prices
Written by the company
- We're so confident in the quality of our products, we offer exceptional warranties across our thousands of products! As a multi-award winning tile and bathroom retailer, we have been recognised for our friendly service, expertise and our beautiful, inspirational showroom displays
Contact info
41-51 Freshwater road, RM8 1SP, Dagenham, United Kingdom
- 02085864600
- customerservices@nctilesandbathrooms.com
- nctilesandbathrooms.com
4.5
Excellent
607 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service today from Kay
Brilliant service today from Kay, she was patient and went the extra mile to make sure I had everything I needed for my bathroom and was happy with it all. Thank you so much, really pleased!
19 November 2025
Unprompted review
Great price for quality paint
11 November 2025
Quick delivery
Quick delivery, perfect colour for our bedroom. Thank you. Bill and Jane
10 November 2025
Excellent service and advise
Excellent service and advise from Karl, worked out my measurements for tiles, adhesive and grout.
12 November 2025
Unprompted review
⭐️⭐️⭐️⭐️⭐️ Excellent Experience at N&C Tiles and Bathrooms
We recently visited N&C Tiles and Bathrooms Hadfield road Cardiff to explore options for a full bathroom renovation. From the moment we arrived, the service was professional, informative, and refreshingly pressure-free.
On our return visit, we were assisted by Nathan, who provided thoughtful guidance throughout the design and selection process. He took time to understand our needs, offered expert advice, and supported us in making confident decisions. The entire experience felt smooth and well-supported from start to finish.
We’re genuinely impressed by the level of customer care and would happily recommend N&C — and Nathan in particular — to anyone planning a bathroom project.
11 November 2025
Unprompted review
Helpful and friendly
I was shown multiple different tile options by two different employees on two different occasions.
Very polite and extremely helpful
1 November 2025
Unprompted review
Hedge End branch
Hedge End branch, very helpful staff with very good advice. Tiles ordered arrived weeks ahead of schedule. David was very knowledgeable and helpful.
Hedge end store has a whole Mezz level plus ground floor of sample bathrooms very inspiring for new ideas.
21 October 2025
Unprompted review
Very helpful staff
Very helpful staff. The lady knew exactly what I was after and helped get things sorted and me on my way.
6 November 2025
Unprompted review
Excellent customer service
Excellent customer service. Found exact tiles I needed to match some existing ones. Delighted!
29 October 2025
Worst service
Worst service, it’s almost one week I have ordered expensive tile cutter and paid £24 delivery charges, still no update, when I called them today they advised delivery on its way, waited for delivery all day as they didn’t gave me any time slot, unfortunately delivery not arrived
27 October 2025
Reply from N&C Tiles and Bathrooms
Dear Mr Jeddi.
Thank you for taking the time to leave a review.
We sincerely apologise for the unacceptable delivery delay and the lack of communication.
As discussed on out phone call we have investigated and identified the issue and hope you will continue to use us in the future.
regards
John Swain - Web Ops Manager
Straightforward and quick!
24 October 2025
Great Service!
My husband and I have visited the Hadfield Road, Cardiff store a couple of times and each time served by Karl. He was so helpful and patient (I can be indecisive at times!) Nothing was too much trouble and he took the time to ensure we had exactly what we wanted. It's a shame a few more shops didn't have someone like him employed as he's a great asset to the company.
1 November 2025
Unprompted review
Excellent store and management
Ayub in store at Chadwell Heath is extremely helpful and has found solutions for us with our bathroom installations in the face of some urgent timeframes on multiple occasions.
Highly recommended.
1 November 2025
Unprompted review
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